Microsoft Latest Career Opportunity

Microsoft Latest Career Opportunity

Work with NGOs Starting Salary- Ksh 200k
Details here

Premier Field Engineer – SQL

Responsibilities

  • Act as a resource for on-going SQL planning and deployment.
  • Help with analysis of migration to new SQL environments.
  • Provide SQL workshops and training for customer’s existing support staff.
  • Deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. 
  • Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments. 
  • Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
  • Partner with Premier Service Delivery Managers to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
  • Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission. 
  • Develop a working relationship with Microsoft Consulting Services (MCS), SE and field staff at your accounts that results in increased cooperation and mutual support in achieving each other’s goals. 
  • Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.

Qualifications

Required Skills and Experience:

  • SQL Server 2016, SQL Server 2014, SQL Server 2012, SQL Server 2008 R2, SQL Server 2008 and SQL Server 2005.
  • Deep experience in SQL Server Integration Services, Reporting Services, Analysis Services and Power BI.
  • Exposure to and some knowledge about SQL Server 2014
  • Fair knowledge on Windows clustering – Windows 2008 R2, Windows 2012 and Windows 2012 R2.
  • Deep technical knowledge/experience on SQL HA/DR solutions.
  • Practical experience troubleshooting performance problems, query tuning and optimization.
  • Experience delivering and/or authoring technical training
  • University degree, preferably in Computer Science. Will consider related equivalent experience.
  • Ability to work independently with minimal management supervision
  • Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, participating in on-call shifts, having a willingness to go the extra mile and professionally communicating to all parties involved.
  • Fluency in English is required.

Click here to apply

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