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New vacancy at Lipa Later Limited

New vacancy at Lipa Later Limited

Work with NGOs Starting Salary- Ksh 200k
Details here

Tele Collections Agent

Duties:

  • Handle a high influx of in-bound and out-bound calls pertaining to the reconciliation and collection of delinquent accounts.
  • Maintaining and running a portfolio of accounts in a way to reduce bad debt losses.
  • Reviews processes to identify risk and opportunities to streamline operations, improve service and minimize losses.
  • Highlights and analyses credit failures to identify ways of improving the credit approval process.
  • Utilization of all available resources of systems to perform skip-tracing techniques to locate customers
  • Legal, regulatory, economic and compliance.

Qualifications

  • Graduate with at least one-year work experience preferably in a collections environment.
  • Bachelor’s Degree in a Business-related field.
  • Good negotiation and communication skills.
  • Strong analytical skills and attention to detail.
  • Basic Project management skills.
  • Proficiency in MS Office.
  • Proficiency in usage of debt record databases.
  • A good listener.
  • Aggressive and persistent personality.
  • Organized.
  • Works well with minimal supervision.
  • Report writing and presentation skills.

Method of Application

All written applications and CVs should be submitted to careers@lipalater.com

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