Receptionist at African Wildlife Foundation

Receptionist at African Wildlife Foundation

Work with NGOs Starting Salary- Ksh 200k
Details here

African Wildlife Foundation (AWF) is one of the leading international conservation organizations focused solely on the African continent. AWF works to ensure that wildlife and wild lands thrive in modern Africa. In recognition of the vital role of the reception office of AWF headquarters, the organization is seeking high-performing individuals to fill the position of Receptionist.


The Receptionist serves as the main contact for all external parties calling at the reception area of AWF, enhancing the organizational image, and provides general administrative services to the office in support to AWF staff.

Duties and Responsibilities

  • Front office operations: ensure all visitors are well received and attended to as well as ensuring the front office is kept clean and tidy.
  • Switchboard operations: receive, make, and direct calls as required as well as ensure the switchboard is always operational and report any faults as required.
  • Procurement: purchasing office stationery, and maintaining accurate and up-to-date records of the same.
  • Logistical support: work with the logistics officer to ensure staff receive the necessary support in planning field/business trips.
  • Facilitate courier services for out-going mail/parcels and ensure efficient tracking.
  • Work with the Logistics Officer on tracking and final clearance of incoming parcels/mail.
  • Ensure timely payment of bills including telephone, stationery, taxi and courier bills.
  • Work with the Office Assistant to coordinate the use of meeting rooms and organize the provision of catering services as requested.
  • Deal with vendors for office services, including stationery, telephone, courier, taxi, etc.
  • Maintain staff absence log and communicate the staff absence to other staff.


  • Diploma in business administration or secretarial studies.
  • Certificate in customer service/front office operations is an added advantage.
  • At least 2 years’ experience in a similar position (preferably in an international NGO set-up or busy working environment).
  • Basic financial/accounting experience would be an added advantage.
  • Excellent interpersonal and communications skills.
  • Excellent customer service skills.
  • Ability to multitask and work in a fast-paced office setting.
  • Strong grasp of MS Office suite.
  • Excellent organizational skills and strong attention to details.
  • Must demonstrate professional demeanor.
  • Excellent phone etiquette.
  • Team oriented, flexible, and adaptable, with A positive attitude and strong work ethic.
  • Excellent interpersonal and communications skills.
  • Excellent customer service skills. 

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How to Apply

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