Ongoing Recruitment UN Jobs 2023
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Insurance jobs,Business related jobs,Customer Service jobs,
Branch Customer Service Assistant
Key responsibilities
- Check compliance of agents with IRA regulations
- Confirm compliance of the necessary regulatory business licenses.
- Provide input for the branch reports.
- Coordinate day-to-day branch administrative issues. Office cleanliness, equipment functions for efficiency in the branch.
- Receive, stamp, scan, index and distribute mail within and outside the branch.
- Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels.
- Introduce various PACIS products to both new and existing clients.
- Handle customer service issues in underwriting and claims.
- Escalate Customer queries to the relevant job role if necessary.
- Maintain professional ambience within the office premises.
- Promote the organization’s customer service charter.
- Generate quotations in consultation with the Branch Underwriter and Branch Manager.
- Safe Keeping and accountability of security documents i.e. motor insurance certificates, log books, payment receipt vouchers, discharge vouchers, policy documents, revenue stamps, and any other such documents.
- Support all PACIS events in the branch territory both for internal events and those involving PACIS Stakeholders and /or the public. and
- Participate in premium collection and renewal follow up for the branch.
KNOWLEDGE AND EXPERIENCE:
(NOTE: Get a 6 Figure Salary Even Without a Degree or Masters working with NGOs and the UN. Get More Details Here.)
Qualifications
- Bachelor’s degree in a related field
- Minimum COP. Insurance/Business Diploma as an added advantage
- 0 to 3 years’ 3 experience Knowledge
- Understanding of insurance industry
SKILLS AND COMPETENCIES:
- Excellent communication and presentation skills
- Problem solving skills
- Excellent interpersonal skills
- Excellent customer care skills
- Good negotiation skills
- Computer literate in MS Office and other office applications
- Understanding of the working environment /competitors
Applications with a detailed CV, indicating your telephone contacts with names and addresses of three referees should be emailed to careers@paciskenya.com not later than Tuesday 21st March 2023.