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Head of Operations
Responsibilities & Duties:
- As the Head of Operations, you will play a critical role in guiding the organisation towards success. Your responsibilities and duties will include:
- Developing a strategic plan to optimise productivity and achieve organizational goals.
- Reviewing and improving organisational effectiveness through process development, employee oversight, and innovative changes.
- Adhering to company standards for excellence and quality.
- Identifying opportunities for expansion and growth by developing new business relationships.
- Providing guidance and feedback to help team members strengthen specific knowledge and skill areas.
- Overseeing day-to-day operations, assigning and ensuring the completion of weekly performance goals, and accomplishing your own goals.
- Recruiting, onboarding, and training high-performing employees to achieve sales, profitability, and market share objectives.
- Maintaining project timelines to ensure effective task completion.
- Developing, implementing, and maintaining budgetary and resource allocation plans.
- Delegating responsibilities to the best-qualified employees and enforcing all policies, procedures, standards, guidelines, and cultural values.
- Efficiently resolving internal staff conflicts to the mutual benefit of all involved.
Qualifications:
In addition to the responsibilities outlined, we are looking for candidates with the following ideal skills and qualifications:
- Proven success in a managerial role, demonstrating leadership and decision-making ability.
- Excellent communication, collaboration, and delegation skills.
- Experience in the marketing and events (desired)
- A proven track record of developing and achieving financial plans.
- Ability to motivate and lead employees while holding them accountable for results.
- Strong working knowledge of operational procedures in events and marketing industry
- A Bachelor’s degree (or equivalent) in business management or a related field.
- Experience in conducting performance evaluations and driving performance improvement.
- Working knowledge of human resources processes and employee development.
- Top flexibility and adaptability to evolving business needs.
Remuneration: Gross Kes. 90,000 – 100,000
Event Operations Manager
Responsibilities & Duties:
As an Event Operations Manager, you will play a pivotal role in ensuring the seamless execution of the client’s events. Your responsibilities and duties will include:
- Understanding the requirements and details of each event.
- Identifying and addressing clients’ needs and wants.
- Regularly meeting and coordinating with clients to ensure their satisfaction.
- Creating event proposals and presenting them effectively.
- Negotiating sponsorship deals to enhance event success.
- Handling event logistics, including vendor and venue coordination.
- Maintaining strong working relationships with vendors and venues.
- Planning various event aspects, such as venue, food, and beverage.
- Delegating event planning tasks to team members when necessary.
- Coordinating event social programs to engage participants.
- Staying within budget while ensuring event specifications are met.
- Issuing invoices and collecting payments promptly, while creating comprehensive financial reports.
- Managing and overseeing events on the day of, including problem-solving, directing event setup, communicating with staff, and organizing vendors.
- Collaborating with the marketing team to create effective event advertisements.
- Anticipating and planning for different event scenarios.
- Offering timely solutions to resolve issues.
- Creating sales opportunities for future events during client liaisons and events, leveraging a strong knowledge of the company.
- Evaluating event success and submitting comprehensive reports.
- Managing and planning multiple events concurrently.
Required Skills and Qualifications:
To be successful in this role, you should possess the following qualifications and skills:
- 3-5 years of experience as an event coordinator/manager or in a similar role.
- A portfolio showcasing your successful event management track record.
- Proficiency in MS Office.
- Exceptional vendor management skills.
- A strong sense of ownership and pride in your performance and its impact on the company’s success.
- Critical thinking and problem-solving skills.
- Team player with excellent time management.
- Exceptional interpersonal and communication skills.
- Keen attention to detail.
- Strong written and verbal communication abilities.
- Excellent client-facing skills.
- High flexibility and the ability to multitask effectively.
- Expert interpersonal skills.
- Experience in risk management.
Remuneration: Gross Kes. 35,000 – 45,000
Method of Application
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Use the link(s) below to apply on company website.