fbpx

Career Opportunities at Sharks Web Services Limited

Career Opportunities at Sharks Web Services Limited

FREE CAREER COACHING for You
Get Your Career in The Right Path
Book Here

Grammar Expert Job, Customer Care Opportunities,

Grammar Expert

Responsibilities

We provide writing services to a global clientèle. Therefore, high-quality grammar is the cornerstone of our success. We are looking for an expert in the English language to help us maintain high-quality writing standards.

Among other responsibilities, the successful candidate will:

  1. Ensure that we maintain a panel of high-quality freelance writers who (a) deliver high-quality, properly-formatted papers with great content, impeccable grammar, and zero plagiarism; (b) follow customer instructions to the letter; and (c) deliver papers within allotted deadlines. To achieve this, the successful candidate will be responsible for vetting prospective freelance writers to certify that they meet our standards before they can join our panel of freelance writers. The successful candidate will also be required to periodically evaluate the accounts of freelance writers to ensure that high-quality writing standards are always maintained.
  2. Proofread content deemed crucial for our business (e.g., content to be uploaded to our websites, marketing emails to be sent to customers, etc.).
  3. Offer their grammar expertise to our technical team during the development, implementation, testing, and deployment of software systems.

(NOTE: Not sure where to get started on your cover letter? Check our NEWLY UPDATED cover letter template for NGOs for FREE! You can copy and paste this proven sample to create a lasting impression and get invited to the interview right away. Get it here.)

Education and Skills

  • A diploma or degree in any field. However, an advanced degree in English or any field related to the English language is highly desirable. A complimentary certificate, diploma, or degree in Human Resource Management or a related field would also be beneficial, but it is not necessary.
  • Excellent grammar. The ability to write Standard English without syntactic or semantic errors is a crucial requirement.
  • The successful candidate must be conversant with formal writing styles, particularly academic writing styles. Crucially, the successful candidate must have excellent knowledge and experience writing academic papers in both the American Psychological Association (APA; 7th edition) and the Modern Language Association (MLA; 8th edition) styles. Advanced knowledge of APA (7th edition) formatting guidelines is especially vital.
  • Computer literate. Candidates must have experience using computers and the Internet. They should be conversant with the Microsoft Office Suite, especially Microsoft Word 2016, Microsoft PowerPoint 2016, and Microsoft Excel 2016 applications.
  • Fast learner. Willingness and ability to learn and apply new ideas quickly is vital.
  • Proactive and self-motivated. We are not looking for someone we will supervise as they work; rather, we are interested in an individual who will work under minimal supervision; an individual with a passion for writing, in general, and academic writing, in particular; an individual we will not always tell what to do, but who will not only advise us on what needs to be done, but they will also do what needs to be done within a reasonable timeframe.
  • Straightforward and honest.

Availability of Position

Immediate.

How to Apply

If you are interested in this position, please take this timed, Grammar Expert test on Monday, August 3, 2020. The test will kick off at 1:00 PM East African Time (EAT), and it will only be available for 1 hour and 40 minutes, within which time interested applicants are required to have completed the test. However, applicants are advised to register on our exam system immediately, so that they do not waste valuable time registering on the system once the test kicks off at 1:00 PM. Instead, they will click on this timed, Grammar Expert test, log in, and start taking the test. All applications for this position must begin by taking the test. Applicants must not apply through other means, for instance, by sending application emails to careers@sharkswebservices.com. Additionally, applicants must not register on the exam system multiple times (even when applying for more than one position) or supply false information during registration. If you do not meet the requirements stipulated above, please do not apply. If you encounter any challenges with our test system, please email us at test@sharkswebservices.com.

(NOTE: Not sure where to get started on your cover letter? Check our NEWLY UPDATED cover letter template for NGOs for FREE! You can copy and paste this proven sample to create a lasting impression and get invited to the interview right away. Get it here.)

Although applicants can use a mobile phone device to take the test, we recommend using a desktop computer (PC) for an enhanced view. We will only contact shortlisted candidates.

Thank you for your time.

Customer Care (Support Team) Professional: 

Open till Monday, August 10, 2020, at 1:00 PM

Number of Positions

Two (2).

Responsibilities

We provide writing services to a global clientèle. However, most of our clients reside in the United States of America, Canada, Australia, and the United Kingdom. We have a team of professional writers who write papers on a freelance basis.

We seek to recruit two additional members to our customer care/support team.

Generally, the successful candidates will offer support to our clients and writers during the entire ordering process. They will act as intermediaries between customers and writers, ensuring that customer needs are met, and writers have a comfortable working environment.

Among other responsibilities, the successful candidates will:

  1. Respond to queries from customers and writers by communicating with them over the phone, as well as on order pages, chat, email, and social media.
  2. Help writers and clients encountering difficulties during the ordering process.
  3. Assign orders to writers and follow up on the writers’ progress working on the orders.
  4. Verify that the quality of papers uploaded by writers is acceptable before delivering the papers to customers.
  5. Report rogue writers to the grammar expert for action.

Education and Skills

  • A diploma or degree in any field. However, a degree in any field related to customer service is highly desirable.
  • Excellent oral communication skills. The ability to communicate effectively by speaking fluent English without a heavy, local accent is vital.
  • Excellent written communication skills. The ability to communicate effectively through writing standard English without syntactic or semantic errors is crucial.
  • Good in mathematics. The successful candidate must be able to calculate and adjust deadlines and prices with relative ease.
  • Flexible. The ability to work at any time of the day or night is critical. We are a 24/7/365 company, servicing international customers from regions with diverse time zones. Usually, our busiest hours are between 11 PM and 8 AM East African Time (EAT). Therefore, working night shifts is the norm rather than the exception for this position.
  • Intelligent and able to handle unexpected, unique, and novel situations effectively and without panicking.
  • Candidates must have experience using computers and the Internet. They should be conversant with the Microsoft Office Suite, especially Microsoft Word 2016, Microsoft PowerPoint 2016, and Microsoft Excel 2016 applications.
  • Fast learner. Willingness and ability to learn and apply new ideas quickly is essential.
  • Proactive and self-motivated. We are not looking for someone we will supervise as they work; instead, we are interested in an individual who will work under minimal supervision, with little or no follow up; an individual who will do what needs to be done within a reasonable timeframe; an individual who is comfortable dealing with difficult writers and clients.
  • The ability to multitask is highly desirable, as is the ability to work and deliver under pressure.
  • Candidates who are conversant with formal writing styles, particularly academic writing styles, have an added advantage.

Availability of Position

Immediate.

How to Apply

If you are interested in this position, please take this timed, Customer Care (Support Team) Professional test on Monday, August 10, 2020. The test will kick off at 1:00 PM East African Time (EAT), and it will only be available for one hour, within which time interested applicants are required to have completed the test. However, applicants are advised to register on our exam system immediately, so that they do not waste valuable time registering on the system once the test kicks off at 1:00 PM. Instead, they will click on this timed, Customer Care (Support Team) Professional test, log in, and start taking the test. All applications for this position must begin by taking the test. Applicants must not apply through other means, for instance, by sending application emails to careers@sharkswebservices.com. Additionally, applicants must not register on the exam system multiple times (even when applying for more than one position) or supply false information during registration. If you do not meet the requirements stipulated above, please do not apply. If you encounter any challenges with our test system, please email us at test@sharkswebservices.com.

Although applicants can use a mobile phone device to take the test, we recommend using a desktop computer (PC) for an enhanced view. We will only contact shortlisted candidates.

Thank you for your time.

Why Us

With years of experience in customized writing, Sharks Web Services Limited offers numerous advantages, such as:

  • Impeccable grammar
  • Compliancy to Instructions
  • Proficient & Experienced writers
  • Excellent customer support
  • Fair and honest pricing
  • Zero Plagiarism
  • Unlimited Revisions
  • Customer Confidentiality
  • Moneyback Guarantee Policies
  • Punctuality

Quick Contacts

Any question or comment? Email us at:
     info@sharkswebservices.com

How to Apply for a Job by Email in 2020 and Get The Job Interview

Dont Miss The Latest Jobs Advertised Today. CLICK HERE to register for FREE

Job Application Cover Letter 2020 – Matching Cover Letter to the Job Description