Master The Art Communication Skills…
…learn the influence of body language, strengthen your conversation skills and basics of instant message etiquette in the workplace.
As an Effective Communicator, you are uniquely qualified for promotions and better job offers.
More specifically, in this master class, you’ll learn:
- The power and influence of body language including posture, eye contact and personal space.
- How to improve and strengthen your conversation skills through listening, responding and making mistakes.
- The key tips to de-escalate an argument and a potentially tense situation at work and how to use them.
- Instant Message Etiquette: workplace instant message guideline.
- How to overcome phone anxiety so you can speak confidently with others.
|Section 1: Communication Basics|
|The Power of Body Language||00:30:00|
|Improve Your Conversation Skills||00:30:00|
|How to De-escalate an Argument at Work||00:30:00|
|Instant Messaging Etiquette||00:30:00|
|Overcoming Phone Anxiety||00:30:00|
|Upgrade To Executive Business Communication||00:00:00|
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