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Learn about the influence of body language, the essentials of business writing, and more as they relate to communicating in the business world.

Communication Skills for Persuasion, Assertiveness and all Business Communication Needs

  • Communicate confidently in all business and personal situations
  • Communicate in an understandable manner
  • Communicate in a memorable way

Course Curriculum

Section 1: Communication Basics
The Power of Body Language 00:30:00
Improve Your Conversation Skills 00:30:00
How to De-escalate an Argument at Work 00:30:00
Instant Messaging Etiquette 00:30:00
Overcoming Phone Anxiety 00:30:00
Section 2: Business Writing
Business Writing Essentials 00:30:00
How to Write a Formal Business Letter 00:30:00
How to Write a Powerful Business Report 00:30:00
How to Write an Effective Business Email 00:30:00
How to Write a Clear Business Memo 00:30:00
How to Format a Business Document 00:30:00
Choosing Fonts for Business Documents 00:29:00

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  • 4 weeks, 2 days
  • 5 hours, 59 minutes

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