Sales, Marketing, Retail, Business Development, Administration, Secretarial,
Business Development Officer – Life
Job Summary
- The role of the Business Development Officer is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.
Roles And Responsibilities
- Providing and sending competitive quotations to prospects.
- Preparing and writing proposals for submission and tender processing
- Processing of documentation for new business acquisition.
- Preparing risk registers for various clients.
- Consulting on the most effective cover for a particular need, while taking a number of factors into account.
- Setting up meetings, preparing and delivering presentations to potential clients.
- Developing and maintaining good working relationships with intermediaries and existing customers.
- Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors products.
- Delivering good customer service by responding swiftly to queries and concerns from clients.
- Providing management with market feedback and intelligence.
- Sending out renewal instructions two months in advance.
- Regularly and accurately updating database of all prospective and closed business in addition to submitting a monthly report to managers.
- Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
- Maintaining and updating all forms of business contacts.
- Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
- Preparing regular management reports.
- Managing broker/agents social forums to enhance relationships and reward good performance.
- Managing exhibition stands and corporate sponsorships.
- Traveling out of town to sources, renewing and collecting premiums.
- Generating revenue from new and existing brokers as well as clients.
- Providing e-advice to system development initiatives affecting the business development team.
- Identifying broker needs in order to help develop new business opportunities in liaison with business development heads.
- Providing quotations, client services.
- Training of staff (Executive Trainees, & Business Development Assistants) and intermediaries
Occasional Duties
- Taking part in internal Ad Hoc Committees.
- Participating in the automation of business functions
Requirements Academic And Professional Qualifications
- Bachelor’s Degree in a business or social science related field from a reputable university.
- Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be and added advantage
- At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing.
Core Technical competencies
- Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
- Good customer relationship management skills (internal and external customers).
- Good communications skills, both written and verbal.
- Self-motivated but able to work as part of a team.
- Good organizational and time-management skills.
- Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
- Good negotiation and persuasion skills.
- Confidence presenting to large groups of people.
- Trustworthiness and discretion when handling confidential information.
- A smart appearance and professional manner.
- Strong attention to detail, ability to multitask and performance oriented
Database Administrator
Job Summary
- The job holder will be responsible for the Design, Implementation and Administration of ICEA LION Group’s Enterprise Database (DB) Systems. This encompasses performance tuning, capacity planning, continuity management, and second-line support for databases utilized in Enterprise Resource Planning Systems, Core Business Systems, Business Analytics Systems, Customer Relationship Systems, and other supporting application databases within the Group.
Roles
- Design, administer, and support databases across development, test, and production environments, both on-premises and in cloud environments
- Collaborate with Infrastructure and other Technology teams on hardware requirements and support needs
- Ensure database security, integrity, and compliance with established standards
- Implement backup and recovery strategies for business databases
- Conduct regular reviews to ensure compliance with established standards, policies, configuration guidelines, and procedures
- Develop and maintain documentation for database architecture, security, configuration, and operations for all systems
- Perform capacity planning and optimize database performance.
- Design Business Continuity Planning (BCP) and High Availability solutions for databases.
- Manage database projects in collaboration with Applications, Software, and IT security teams
- Monitor and enhance database system performance in alignment with Service Level Agreements
Requirements
- Bachelor’s degree in IT or a related field.
- Three (3) years of experience managing relational and non-relational databases.
- Proficient in physical database design.
- Experience in Microsoft SQL Server Systems and MySQL Administration.
- Understanding of data reporting and visualization, e.g., dashboards.
- Experience linking disconnected data sets to meet business requirements.
- Strong analytical skills, especially in data consolidation from diverse data sets.
- Proven experience in data warehouse management & ETL (Extract, Transform, Load) processes.
- Relevant database certifications on MS-SQL.
- Familiarity with other database systems such as PostgreSQL, Cloud SQL, NoSQL, and other common and emerging open-source database technologies.
- Working knowledge of Windows Server and Linux Operating Systems and Database licensing models.
- Good communication skills (oral & written)