Current Opportunities at ICEA Lion Group

Sales, Marketing, Retail, Business Development, Administration, Secretarial,

Business Development Officer – Life

Job Summary

  • The role of the Business Development Officer is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.

Roles And Responsibilities

  • Providing and sending competitive quotations to prospects.
  • Preparing and writing proposals for submission and tender processing
  • Processing of documentation for new business acquisition.
  • Preparing risk registers for various clients.
  • Consulting on the most effective cover for a particular need, while taking a number of factors into account.
  • Setting up meetings, preparing and delivering presentations to potential clients.
  • Developing and maintaining good working relationships with intermediaries and existing customers.
  • Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors products.
  • Delivering good customer service by responding swiftly to queries and concerns from clients.
  • Providing management with market feedback and intelligence.
  • Sending out renewal instructions two months in advance.
  • Regularly and accurately updating database of all prospective and closed business in addition to submitting a monthly report to managers.
  • Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
  • Maintaining and updating all forms of business contacts.
  • Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
  • Preparing regular management reports.
  • Managing broker/agents social forums to enhance relationships and reward good performance.
  • Managing exhibition stands and corporate sponsorships.
  • Traveling out of town to sources, renewing and collecting premiums.
  • Generating revenue from new and existing brokers as well as clients.
  • Providing e-advice to system development initiatives affecting the business development team.
  • Identifying broker needs in order to help develop new business opportunities in liaison with business development heads.
  • Providing quotations, client services.
  • Training of staff (Executive Trainees, & Business Development Assistants) and intermediaries

Occasional Duties

  • Taking part in internal Ad Hoc Committees.
  • Participating in the automation of business functions

Requirements Academic And Professional Qualifications

  • Bachelor’s Degree in a business or social science related field from a reputable university.
  • Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be and added advantage
  • At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing.

Core Technical competencies

  • Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
  • Good customer relationship management skills (internal and external customers).
  • Good communications skills, both written and verbal.
  • Self-motivated but able to work as part of a team.
  • Good organizational and time-management skills.
  • Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
  • Good negotiation and persuasion skills.
  • Confidence presenting to large groups of people.
  • Trustworthiness and discretion when handling confidential information.
  • A smart appearance and professional manner.
  • Strong attention to detail, ability to multitask and performance oriented

Database Administrator

Job Summary

  • The job holder will be responsible for the Design, Implementation and Administration of ICEA LION Group’s Enterprise Database (DB) Systems. This encompasses performance tuning, capacity planning, continuity management, and second-line support for databases utilized in Enterprise Resource Planning Systems, Core Business Systems, Business Analytics Systems, Customer Relationship Systems, and other supporting application databases within the Group.


  • Design, administer, and support databases across development, test, and production environments, both on-premises and in cloud environments
  • Collaborate with Infrastructure and other Technology teams on hardware requirements and support needs
  • Ensure database security, integrity, and compliance with established standards
  • Implement backup and recovery strategies for business databases
  • Conduct regular reviews to ensure compliance with established standards, policies, configuration guidelines, and procedures
  • Develop and maintain documentation for database architecture, security, configuration, and operations for all systems
  • Perform capacity planning and optimize database performance.
  • Design Business Continuity Planning (BCP) and High Availability solutions for databases.
  • Manage database projects in collaboration with Applications, Software, and IT security teams
  • Monitor and enhance database system performance in alignment with Service Level Agreements


  • Bachelor’s degree in IT or a related field.
  • Three (3) years of experience managing relational and non-relational databases.
  • Proficient in physical database design.
  • Experience in Microsoft SQL Server Systems and MySQL Administration.
  • Understanding of data reporting and visualization, e.g., dashboards.
  • Experience linking disconnected data sets to meet business requirements.
  • Strong analytical skills, especially in data consolidation from diverse data sets.
  • Proven experience in data warehouse management & ETL (Extract, Transform, Load) processes.
  • Relevant database certifications on MS-SQL.
  • Familiarity with other database systems such as PostgreSQL, Cloud SQL, NoSQL, and other common and emerging open-source database technologies.
  • Working knowledge of Windows Server and Linux Operating Systems and Database licensing models.
  • Good communication skills (oral & written)

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