Current Opportunities at The Nairobi Women’s Hospital

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Hospital Manager

Job Description: 

Key Responsibilities:

• Lead and coordinate all activities at the hospital branch to deliver quality health care and business objectives.
• Plan, execute and review the Hospital operations plan and ensure alignment to the strategic and business goals.
• Drive achievement of the Hospital revenue and costs targets
• Provide leadership and ensure employee alignment, development, engagement and performance management to deliver departmental objectives and goals.
• Regularly review patient journey within the hospital to ensure seamless transitions across different service points.
• Drive implementation of established company standards, polices, systems, procedures and controls ensuring they are uniformly understood, implemented and adhered to for efficiency and accountability in the delivery of highest quality medical care services.
• Lead in marketing activities and create awareness of the services in the unit.

Qualifications: 

Successful candidates for this position should have:

• Bachelors Degree in a health-related field or a business-related field such as Finance, Operations
• Masters degree in either Healthcare Management/ Public Health or Business Administration
• Training in leadership and quality management
• At least 8 years cumulative work experience with at least 5 years experience in a managerial role with a health-related business.
• Demonstrated high level of business acumen and a -can-do attitude
• Ability to deliver results through teams
• High level of professionalism and integrity
• Excellent analytical skills

Key Competencies: 

• Customer Focus, Teamwork, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics

Medical Officer in Charge

Job Description: 

• Reporting to the Hospital Manager, with functional reporting to the Medical Services Manager, this position will be responsible for planning, organizing and implementation of all medical activities in the hospital, supervision of the medical services team both in and outpatient and ensuring quality service delivery and clinical practise.

Qualifications:

• Applicants must be in possession of a Bachelors degree in Human Medicine and Surgery (MbCHb) or with more than 3 years post internship work experience. In addition, the successful candidates must have a high sense of business acumen and excellent skills in stakeholder management. Valid certification in BLS, ATLS,ACLS is required.

Key Competencies:

• Customer Focus, Teamwork, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics

Nursing Services in Charge

Job Description: 

• Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high quality nursing care, while upholding the highest professional standards and excellent customer service.

Qualifications: 

• Applicants must be in possession of Diploma in KRCHN or equivalent, valid certification in BLS, ACLS or ATLS and prior experience managing a large team of nursing staff in a hospital setting.
• A degree in any health care area or a higher national diploma in a specialized area will be an added advantage.
• The position requires active knowledge and experience in People Management and Customer service.
• The successful candidate must have a minimum of 6 years cumulative experience in a busy hospital environment with 3 to 5 years experience in a similar position.

Key Competencies: 

• Customer Focus, Teamwork, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics

Customer Relations Officer

Job Description: 

• Reporting to the Hospital Manager with matrix reporting to the Head of Business Development, Marketing and Communication, this position is responsible for growing the business unit through developing and executing marketing and business development strategies, plans and activities. This position will also support stakeholder management as required.

Qualifications: 

• Applicants must be in possession of a Degree in Marketing or related field with at least 3 years working experience in aggressive sales and marketing.
• Experience in a busy hospital environment or service industry will be an added advantage.

Key Competencies: 

• Customer Focus, Teamwork, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics

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