Entry Level Position at Fairmont Hotels & Resorts

Entry Level Position at Fairmont Hotels & Resorts

Become a Certified Monitoring & Evaluation Specialist
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Entry Level Position at Fairmont Hotels & Resorts

Gift Shop Attendant

Job Level: Colleague
Schedule: Full-time
Shift: Rotating / Shift Work
Closing Date: 12.Oct.2018, 11:59:00 PM
Job Number: MAR00357

At Fairmont Hotels & Resorts, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Clerk, where your warmth and knowledge of our offerings will assist guests in re-creating our exceptional hotel experience in their own homes.

Hotel Overview: The Fairmont Mara Safari Club, a luxury Resort hotel in Kenya. Surrounded on three sides by the breathtaking Mara River, and on the edge of the world’s Seventh “New” Wonder of the World – the Masai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.

Summary of Responsibilities:
Reporting to the Front Office Supervisor, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Attend to customers in a professional and polite manner while up-selling merchandise
  • Ensure the shop is neatly maintained and stock is replenished
  • All cashiering duties
  • Provide basic sales techniques and promote “Fairmont” exclusive merchandise to customers
  • Partake in stock-take and month end inventories
  • Ensure the shop is clean at all times
  • Assist in greeting, check in and settle guest accounts while ensuring all service standards are followed
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

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Qualifications:

  • Previous experience within retail preferred
  • Computer literate in Microsoft Window applications and or Point of Sales System required
  • University/College degree in a related discipline an asset
  • Must be revenue driven
  • Must possess a professional presentation
  • Proficiency in English (verbal and written), second language an asset
  • Previous customer related experience preferred
  • Previous PMS experience an asset.
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team

Physical Aspects of Position (include but are not limited to): 

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements: Must be eligible to live and work in Kenya.

 

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

 

  

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