Job Opening at Equity Bank

Job Opening at Equity Bank

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Team Members Mobile Channels Jobs, Bank Jobs,

Team Members Mobile Channels-(2000005N)

Closing Date: 1st July 2020


In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Payments Department.

Reporting to the Group Head, Digital Channels, the ideal candidate’s key duties and responsibilities will include

  • Manage Mobile channels P&L profitably for EB Kenya and Group subsidiaries.
  • Understand Mobile channels regulatory, market dynamics and competitive intelligence to formulate Mobile Channel strategy for the group, to dominate in every country of operations.
  • Translate all existing platform capabilities to all countries
  • Design and maintain World class mobile banking experience for individuals and businesses
  • Capability for easy self-onboarding process, high availability, excellent customer experience, and award winning Mobile Channels
  • Drive profitability of every Mobile banking channel to surpass budget in every country
  • Maintain real time business intelligence on system performance, subscription, revenue, cost and profitability of each channel on each service, by country and aggregated for the group.
  • Continuously innovate Mobile banking channels space
  • Ensure strict compliance with digital channels payment regulations and guidelines
  • Ensure timely cost allocation and revenue assurance down to branches, in each country
  • Drive financial performance of Mobile Channels to surpass Revenue target, minimize cost and maximize profit.
  • Update the Group Director of Payments, Group Head of Digital Banking and Country Heads/Directors of Payments of situations, issues, opportunities, relationships and performance of Payments
  • Work with other digital channel partners, IT, Solution providers to drive innovative solutions and collaborations to drive growth and innovation in all subsidiaries.
  • Manage all development projects for the group
  • Ensure timely and monthly report of Mobile banking optimization (subscription, deployment, sales, and financial performance)


  • Experience and understanding of Mobile channels developments, security and financials  
  • Strong Marketing and Sales skills to drive retail, SME and Corporate adoption
  • Excellent Leadership and interpersonal skills to work in matrix organization
  • Finance: Experience in managing revenue, cost, profit management and digital reporting
  • Sharp business acumen, including ability to assess risk and appropriate levels of return
  • Proven execution record
  • Good understanding of regulatory compliance and corporate governance.
  • Ability to nurture effective relationship with local regulators as well as government bodies and officials.

(NOTE: Would you like to know the BIGGEST CV mistake you can make? Find out plus the Top 8 Ways To Make Your CV Stand Out.)

Employee Type: Regular

Job Level: Manager

Schedule: Full-time

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