Job Opening at Minet Kenya

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Account Executive

Department  : Corporate General Business

Position Reports to : AGM – Corporate Business Lines

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Purpose of the Job

Manage Key Client Accounts and ensure customer delight by utilizing Minet’s expertise and resources.

Duties and Responsibilities

I. Business Retention

  • Relationship management with Influencers
  • Understand the client’s priorities
  • Draw up and ensure implementation of the client promise plan
  • Ensure Stewardship meetings are held twice a year
  • Seek Annual feedback from clients on service
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II. Carrier Management                

  • a) Seek Appropriate wordings
  • b) Develop Service Level Agreements

III. Operational             

  • Invoicing and collection of underwriter endorsements
  • Issue policy documents to clients
  • Audit policy documents to ensure they reflect the client’s expectations
  • Grow accounts organically
  • Claims Management
  • Ensure Strategic Partnerships with Minet Global Partners
  • Support Sales team

Key Result Areas

The accountability areas are as follows;

  • Quality Service & relationship management
  • Business Retention

Knowledge and Skills Required

The job holder must possess:

  • Bachelors Degree in a relevant field of study
  • Diploma in Insurance (AIIK) or ACII
  • 5 years’ experience in relevant or similar field
  • Organizational and planning skills
  • Interpersonal and communication skills
  • Analytical skills
  • Flexibility and adaptability
  • Computer literacy and familiarity with standard office 
  • computer applications.
  • Well-developed verbal, written and communication skills
  • Good record keeping skills
  • Attention to detail

Interested candidates who meet the above qualifications to send their applications to recruitmentkenya@minet.co.ke by 22 October2021. Please indicate the job title as the subject.

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