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Food Services Category Supervisor
Posting Date: 8th July 2020
Closing date: Not Specified
Description
- Define and develop strategic category plans for food offers;
- Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
- Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
- Format design
- Technical Support
- Operations/Compliance
- Innovation/Menu Development
- Pricing, Marketing and Promotion
- Contractual terms of engagement
- Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
- Development of in house food concepts in Refresh and Core formats
- Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
- Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
- Proactively track Business performance – analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
- Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
- For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
- Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
- Train, motivate and coach TMs and dealers – give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
- Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;
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Key Challenges:
- Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
- Delivering on a very ambitious plan over the next 4 years
- Ensuring that our food offer is competitive and attractive to our customers
- Ensuring that we maintain high service standards and adherence to operational standards in all our outlets
Requirements
Job Knowledge, Skills & Experiences:
- Minimum of 5 years’ experience in Food Services is essential
- People management and strong project management skills
- Tertiary education in Food & Beverage Management/Purchasing/Retail/Marketing/Financial Management is desirable
- Strong Knowledge and understanding of food operations and franchise management
- Strong project management skills and track record in delivering results through others
- Knowledge of market trends and competitor analysis.
- Knowledge and understanding of partner negotiations and trading terms
- Knowledge of financial planning
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