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Job Opportunities at Britam

Job Opportunities at Britam

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Position: Group Head of Strategy and EPMO – (1900004O)

Primary Location: Kenya-Nairobi-Nairobi

Organisation: Group Finance & Strategy

Job Type: Permanent

Related: Admin, Finance, Accounts job opportunities. Click here

Shift: Day Job

Contract Type: Full-time

Job Posting: 05-12-2019

Deadline: 13-12-2019

Number of Openings:  1

(NOTE:Average minimum salary 200K working as a Project Manager, Monitoring and Evaluation Officer, Consultant, Financial Advisor, Technical adviso. Massive 2019 recruitment conducted by Government, Counties, NGOs, UN, UNDP, World Bank, international development community, UNESCO, WHO, USAID.Get the details here)

Job Purpose

The role holder will be responsible for formulating and ensuring successful execution of the overall Group strategy across Britam. He or she will be in charge of ensuring there is clarity of the business strategic priorities across the entire organisation based strong return on investment criteria. He/She will ensure that the business has strategically aligned its resources and costs to efficiently deliver strategy by investing in priority areas and running lean on areas that matter less and that the business has an aligned, supportive and focused decision making and organisation culture.

Key responsibilities

  • Establish priorities in line with the company overall strategy. Work with Business heads to establish and continuously review the group’s key strategic priorities and translate them into strategic initiatives; 
  • Ensure all strategic initiatives meet shareholder ROI requirements and are in line with the Group’s risk appetite, drive safe to invest mentality and emphasis on making as many investments as possible self-funding. Prioritize all group initiatives based on respective business cases.
  • Oversee the end-to-end strategic planning process by working with the respective businesses in defining performance metrics and targets, designing new processes and establishing performance dialogues that cascade through the organisation based on data, developing dashboards that are data driven and ensuring alignment across all BUs.
  • Implement data analytics projects to help manage the organisation through data and to drive performance based on data and insights arising from deep analytics;
  • Build the required skills and knowledge for strategy development amongst BU heads;
  • Work with BU heads to translate strategy into actionable and quantitative plans; Lead the development and innovation of new strategic initiatives and assist management in decision making;
  • Alignment of the operating model to deliver value in line with the critical priorities, efficiency and growth priorities;
  • Ensure all strategic initiatives are incorporated into yearly budgeting cycle;
  • Continuously champion and communicate the Group’s strategy to all Britam staff;
  • Continuous monitoring to ensure that the whole group is working in line with the agreed strategies and priorities and there if focus on the chosen priorities to avoid distraction; 
  • Facilitate all strategic planning processes, reviewing milestones and ensuring deadlines and KPIs across the Group are met;
  • Link the strategic activities to an actively managed and ongoing performance management system that ensures alignment of organisation performance to staff performance;
  • Where necessary, partner with business leaders, special committees, and consultants to support execution of key strategic initiatives;
  • Deliver on performance requirements as defined in the Strategy and EPMO department’ strategy map, balanced scorecard and Personal Scorecard;
  • Set up the structures, processes and tools for enterprise wide project portfolio management (including project and program management);
  • Maintain a healthy and updated enterprise wide projects portfolio dashboard with the ability to quickly generate management reports on the portfolio status at any point in time. It is expected that the portfolio will consistently have projects at various staged of the project management lifecycle all the way from ideation to benefits realization;
  • Oversee the benefits management process for all active projects within the portfolio. This includes regular review and updates of the business case for projects still in implementation stage and action to ensure benefits realization for all projects. These reports to be presented to management on a regular basis; and 
  • Expected to structure the projects into a coherent program for execution with a full program plan showing interdependencies and synergies across board and oversee execution of all the projects to their logical conclusion.

Knowledge, experience and qualifications required

  • Relevant Bachelor’s Degree; MBA is an added advantage.
  • 7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size.
  • Strategic planning and ability to develop strategic plans
  • Data analytics skills and experience in managing organisations through data
  • Strategic analysis using all of the following various methods such as:

Value Chain Analysis Results Based Management Scenario Planning and Sensitivity Analysis Logical framework analysis Pestel analysis SWOT analysis Cost benefit analysis 

  • Project management and programme management (management of multiple projects) 
  • Performance management-sound knowledge and experience with defining corporate performance management and defining and measuring strategic outputs and advising the organisation on how to cascade these to functions and specific role KPI`s
  • Monitoring and evaluation-sound experience and knowledge in establishing monitoring frameworks and mechanisms for monitoring strategic realisation and outputs

Essential Competencies

  • Leading and Supervising – Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledges high potential talent; sets and articulates the vision and values through own personal behaviour
  • Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all areas of the business, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
  • Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation; promotes the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
  • Formulating Strategies and Concepts – Works strategically to realise organisational goals; sets and develops organisational strategies; identifies and develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to the organisation; encourages others to take a strategic and long-term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.
  • Entrepreneurial and Commercial Thinking– Keeps up to date with competitor information and market trends; identifies business opportunities for the organisation; maintains awareness of developments, changes, trends and possible risks in the organisational structure and politics; demonstrates financial awareness; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value.
  • Adapting and Responding to change – Anticipates and effectively adapts to changing circumstances and ambiguous situations; accepts and actively drives new ideas and change initiatives; adapts interpersonal style to suit different individuals and situations; adapts organisational strategy to take industry changes into consideration.
  • Presenting and Communicating Information – Speaks fluently; expresses the organisational strategy, mission, vision, objectives as well as opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; represents the organisational brand effectively, responds quickly to the needs of an audience and to their reactions and feedback; projects credibility and authority.
  • Creating and Innovating – Promotes organisational improvement; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the organisation.
  • Achieving Personal Work Goals and Objectives – Accepts and tackles demanding organisational and departmental goals with enthusiasm; lead by example by working hard and putting in longer hours in order to ensure successful implementation and completion of strategic projects; show self-insight in own development needs.
  • Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment; models the organisational values during every day interactions.
  • Analysing – Strategically analyses sources of information, breaking them into component parts, patterns and relationships; makes rational judgements from the available, as well as missing information; demonstrates an understanding of how one issue may be part of a much larger system.

Position: Application Support Analyst – (1900004Q)

Primary Location: Kenya-Nairobi-Nairobi

Organisation: Group Operations & IT

Job Type: Permanent

Shift: Day Job

Contract Type: Full-time

Job Posting: 05-12-2019

Deadline: 18-12-2019

Number of Openings:  1

Job Purpose

  • Assist in the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems
  • Assist in the redesign and configuration of operating systems and system applications as well as investigates and analyses feasibility of system requirements and develops systems specifications. 


Key responsibilities

  • Provide first line and second line support and maintenance services to all General insurance line of business systems. Escalates and sources expertise when necessary;
  • Proactive monitoring of various production systems for performance, availability, and other critical parameters;
  • Ensure adequate monitoring systems that provide timely, accurate, real-time, and historical data on performance and other critical parameters;
  • Define and monitor data and application availability for the General insurance systems;
  • Document and update processes and procedures in use for the General insurance system;
  • Ensure the enterprise systems is adequately sized to meet SLA’s with the business;
  • Providing and monitoring SLAs and OLAs;
  • Manage third party vendors including the underpinning contracts to help achieve the overall SLA;
  • Adequate communication to stakeholders on the state of any tickets assigned;
  • Testing new system functionality before deployment into production environments;
  • Test the achievement of supportability requirements for delivered solutions;
  • Perform proactive problem management to reduce incidents and improve ROI on production systems; and 
  • Coordinate and perform end user training , user awareness forums to increase application usability.

Knowledge, experience and qualifications required

  • Degree in science/Engineering/Computer Science
  • ITIL intermediate
  • SQL skills is mandatory. PLSQL skills will be an added advantage
  • Report development skills on Crystal reports, BI publisher, Jasper reports 
  • Minimum of 2 to 4 years’ experience in application management role


Essential competencies

  • Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
  • Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
  • Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
  • Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
  • Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
  • Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
  • Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.

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