Job Opportunities at Opticom Kenya Limited

Safety and Environment, HSE, Procurement, Store-keeping, Supply Chain, Sales, Marketing / Retail / Business Development,

HSE Supervisors

Main Duties & Responsibilities

  • To ensure compliance with existing EHS laws, regulations, best practices, and internal procedures in Kenya and support other OKL entities.
  • Develop and support the implementation and embedding of health and safety policies, processes, and procedures in client sites.
  • Champion EHS activities and standards and support OKL to achieve high safety standards in client sites.
  • Manage EHS KPIs to track progress and advise OKL management on emerging health and safety risks and develop and implement mitigating plans.
  • Coordinate OKL’s EHS management initiatives including risk assessments, training and sensitization programs, and client-led health and safety committees among others.
  • Lead EHS audits and inspections developing corrective and preventative action plans as needed.
  • You will conduct periodic reviews and audits (both internally and externally) and implement findings in a timely and effective manner.
  • Update the monthly and quarterly submission of EHS reports.

Qualifications, Skills & Experience

  • Bachelor’s degree in a relevant discipline including Environmental Health & Safety management, security management, risk management, or relevant professional qualifications.
  • Have recognized NEBOSH Certifications and in-depth knowledge of EHS law, regulations, guidelines, and international best practices.
  • You should have at least five (5) years of experience as an EHS professional
  • Have a strong track record of performing and overseeing EHS risk assessments, audits, action plans, and maintaining an EHS action and reporting system.
  • Additional training in first aid and firefighting is preferable.
  • Have strong written, verbal, communication, decision-making, and analytical skills.
  • Willingness to travel.

Supply Chain Assistant Manager

Main Duties & Responsibilities

  • Preparing plans for the purchase of equipment, services, and supplies.
  • Following and enforcing the company’s procurement policies and procedures.
  • Reviewing, comparing, analyzing, and approving products and services to be purchased.
  • Managing inventories and maintaining accurate purchase and pricing records.
  • Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
  • Maintaining good supplier relations and negotiating contracts.
  • Researching and evaluating prospective suppliers.
  • Develop a collaborative relationship with suppliers to improve availability and reduce supply chain costs.
  • Drive Supply Chain efficiencies.
  • Build and maintain an open full collaborative relationship with all stakeholders.
  • Continuous improvement on replenishment strategy and inventory.
  • Ensure the alignment of the catalog and product information.
  • Ensure that the supply chain processes are aligned between the customer and the Business Unit, and define a dashboard with the shared indicators.
  • Build external relationships with suppliers and support high-level supplier relationships fueling supplier performance improvement.

Qualifications, Skills & Experience

  • Minimum of a University Degree in a relevant field with Supply Chain qualification.
  • Minimum 4 years of industry experience in a Supply Chain environment preferably in an FMCG.
  • Strong Microsoft Office skills with ERP will be an added advantage.
  • Expertise in Customer Supply Chain / Supply Chain knowledge /Customer Care.
  • Commercial Knowledge/knowledge of General Terms of Trade.
  • Able to think strategically see the big picture and be self-driven.
  • Ability to participate in the closure of complex supply chain problems.
  • Excellent communication skills (written & oral); able to communicate effectively with technical and non-technical audiences through all levels and diverse experience and knowledge in Information systems.
  • Problem solving, decision making, and negotiation skills.
  • Excellent interpersonal skills and a team worker.
  • Proven creativity, analytical and problem-solving skills.

Marketing Manager

Main Duties & Responsibilities

  • Define and execute the marketing and communication activities according to the marketing plan.
  • Coordinate all marketing activities and events to generate leads.
  • Collaborate with other teams to promote offers.
  • Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand-new audiences
  • Run regular promotions and campaigns and track their success.
  • Build and manage the company’s social media profiles and presence, including Facebook, Twitter, Instagram, and additional channels that may be deemed relevant.
  • Explore new ways to engage and identify new social networks to reach our target buyers.
  • Further develop the brand proposition, identity, website design, and content creation
  • Develop fun, exciting, and creative content to build the brand
  • Oversee all content that is put out regarding the brand and ensure consistency
  • Maintain and create new partnerships with a strong focus on growing our customer base
  • Create and maintain the budget and marketing plan, ensuring continual improvement using

Qualifications, Skills & Experience

  • Bachelor’s degree in Marketing, Public Relations, Mass Communication, or a closely related field
  • A Master’s degree in Marketing or a related field is preferred.
  • At least 5 years of working experience, preferably in management.
  • Experience working in a high-growth tech company will be an added advantage.
  • A great eye for design detail and a passion for a fast-paced and changing environment.
  • Excellent interpersonal skills in teamwork.
  • Proven creativity, analytical and problem-solving skills.
  • Excellent communication skills (written & oral); able to communicate effectively with technical and non-technical audiences through all levels and diverse experience and knowledge in Information systems.
  • Working knowledge of customer relationship management software (CRM).
  • Must be a strategic thinker and have strong negotiation skills.
  • Possess a collaborative mindset and work well as part of a team.
  • Superior time management abilities and capable of meeting deadlines.
  • Excellent organizational skills and ability to multitask.
  • Up to date on industry trends, as well as laws and regulations.
  • Ability to build strong relationships with clients and industry contacts.
  • Good business acumen.

Business Development Executives – Telesales

Main Duties & Responsibilities

  • The Business Development Executive will be responsible for the UK market as their area of operation.
  • Develop and implement a new effective strategy to reach clients to deliver new business sales growth.
  • Develop relationships at a variety of levels within the prospective customer organization to realize revenue opportunities.
  • Keep continuous customer-centric awareness and outlook – a consultative sales approach that enables all sales opportunities to be realized.
  • Demonstrate commercial sales focus and financial awareness when developing new business opportunities.
  • Responsible for managing the existing customer base in their territory and in addition, expected to cross-sell products and services across the existing service base.
  • Being familiar with pricing for solutions and services to market to customers.
  • Achieve new strategic business gains predominantly in the core business sectors and bring in a balanced mix of CCTV, Access control, Fire Safety Solutions, and the associated maintenance contracts.
  • Researching and evaluating new demand for services and solutions and customers’ needs and insights.
  • Assisting in customer/competitor evaluation production to determine future demand, sales drives, and growth.

Qualifications, Skills & Experience

  • Degree or Diploma in Business Administration, Sales, and Marketing, or related fields.
  • 3 years minimum experience in a call center or BPO environment.
  • Excellent communication and reporting skills, as well as fluency in spoken and written English.
  • Demonstrated knowledge and experience in telesales and telemarketing.
  • Keen attention to detail and meticulous with record keeping.
  • Ability to manage time well.
  • Highly disciplined and impeccable character.
  • Good organization skills.
  • Confident and assertive.
  • Focus on growth results.
  • Able to work as part of a team and build relationships with others.
  • Customer Service and progressive sales experience in the security and safety industry.
  • Field security and safety sales experience is mandatory.
  • Experience in technology sales will be an added advantage.

Head of Human Resource

Main Duties & Responsibilities

  • Ensure that the Company’s management and practices meet its statutory obligations and reflect best HR Practice and that the service capacity, model and skills are responsive to current and future demands and change.
  • Lead in identifying improvements and initiatives to the HR function and identify personal development opportunities.
  • Participate in the development, implementation, and monitoring of the company’s HR Strategy and associated policies in support of the company’s overall strategy, ensuring employee effectiveness and motivation are maximized.
  • Work closely with the other members of the Senior Team to ensure the consistent delivery of an efficient HR service within the Company and work to increase the company’s overall effectiveness.
  • Provide effective leadership on employee relation matters and foster productive and effective relationships with staff.
  • Ensure the provision of professional support, leadership, and advice to line managers in relation to HR best practices including Employment Law, HR Policies & Procedures, and staff relations.
  • Take over responsibility for recruitment and workforce planning to ensure that it is innovative, creative, and contemporary and is responsive to changing needs.
  • Identify and implement organizational development initiatives and structures which support leadership development, innovation, flexibility, and high performance.
  • Demonstrate excellent influencing and negotiation skills and manage conflict in a diplomatic but appropriately assertive manner.
  • Oversight and responsibility for ensuring the highest standard of data integrity within the HR
  • /Payroll Management information systems and full compliance with all relevant legislation including Data Protection.
  • Ensure the maintenance of accurate staff records and related information and responsibility for the manpower information.
  • Ensure compliance with the obligations required by the Data Protection Act 2019.
  • Ensure that the HR Service makes the most effective and efficient use of developments in information technology for both across the companies.
  • Ensures full compliance of all staff with Healthy Safety rules.
  • Comply and enact Health and Safety responsibilities as outlined in the company’s policies, protocols, and procedures relevant to your function.
  • Personal Commitment, Motivation, and Integrity.
  • Demonstrates commitment and buy-in to the role and leads lasting change in the quality of service delivered with a focus on improving the outcome for all employees.
  • Demonstrates high personal standards in terms of ethics, openness, and integrity and has a commitment to continued professional development.
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Qualifications, Skills & Experience

  • Must have a Master’s degree in HRM or Business Administration.
  • A bachelor’s degree in human resources or a related field.
  • At least 5 years of experience working as an HR Manager in a BPO, Customer Experience Company, or security-related sectors.
  • Demonstrated experience in human capital management best practices.
  • Demonstrate team performance skills, a service mindset approach, and the ability to act as a trusted advisor.
  • Excellent interpersonal skills in teamwork.
  • Proven creativity, analytical and problem-solving skills.
  • Excellent communication skills (written & oral); able to communicate effectively with technical and non-technical audiences through all levels and diverse experience and knowledge in Information systems.

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