Jobs at Gulf African Bank

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Business Analyst

Job Purpose:

The role of Business Analyst is to support the business team members- Assistant Relationship Managers and Relationship managers (RM) in their respective teams / region, to manage a high-quality portfolio of Commercial banking clients in a manner that complies with the Bank’s policies. (In line with Shariah and other banks, regulators policies).

Key Responsibilities

  • A key part of the- Business Analyst role is to support the business team during the credit cycle. Specific responsibilities during the various stages of the credit cycle include:

Review of credit proposals

  • Receive all the information and documentation required for a proposal from the Senior RMs and RMs to analyze for lending purposes.
  • Assist Senior Relationship Managers and Relationship Managers review/confirm the submitted information and documentation through site visits and subsequent follow-up meetings/conversations—for adequacy, completeness, and compliance with all Bank requirements
  • Prepare all the credit proposals and give recommendation and submit the same for review by RMs and team leader.
  • Finalize the credit proposal by incorporating additional comments where necessary and recommendation and signing off prior to submission to credit.

Credit decision

  • Respond to questions from the Credit department or Management Credit Committee for the submitted credit applications. RMs can assist the analyst by providing further information.
  • Work closely with the business team members to ensure fulfillment of all conditions precedent to facility disbursement, and ensure that all the relevant documentation is in place
  • To ensure zero returns of files from Credit due to documentation

Portfolio Management

  • Prepare quarterly reviews on borrowing customers and update on covenant tracking whether met or not.
  • Support the Relationship Manager and the business team to raise restructure requests where the client is facing challenges
  • In the event of non-payment of a facility installment, ensure that the business team members – ARM and RM have contacted the client immediately, and, if not resolved, assist them in subsequent actions to recover credit in arrears according to Bank procedures.
  • Monitor accounts in arrears and overdrawn accounts, work with the Assistant Relationship
  • Managers, Relationship managers and relevant Bank staff to reduce the portfolio at risk and work with the Collections Unit to develop and implement recovery processes. This in turn will help to reduce the portfolio at risk
  • Work closely with the business team in monitoring the asset portfolio to prevent defaults on client’s payment, alterations in the client’s business, and to be aware of forthcoming client’s financial needs.
  • Prepare early warning signs report for clients that have shown signs of distress for onward submission to Team leader and subsequent to Monitoring department. Ensure all Accounts with warning signs are promptly presented to early watch forum and need to ensure no client is transferred to DRU without at least 2 months on early watch forum and regular updates provided.
  • Follow-up with business team on corrective action to follow on recovery of facilities as guided by the DRU Policy (e.g. the issuance of demand letters and transfer of files in due time to the DRU (Debt Recovery Unit).
  • Proactively data mine and advise the business team early on clients which they can enhance facilities.
  • Highlight all covenants for the borrowing client and update its status if met or not.
  • Review of the quarterly facility reviews and ensure timely submission of the required documents same is done for all borrowing clients in the assigned portfolio.
  • Support the team leader in interrogating and providing Input on the Asset Pipeline from the
  • Relationship Manager to ensure that bankable transactions are being on-boarded and in line with the Commercial Banking Strategy

Client Management

  • The Business Analyst will support the business team in the management of the client portfolios assigned to them. These will include the following tasks:
  • Ensuring that all customer information and queries are treated in line with confidentiality agreements as per employment contract with the Bank and HR policies.
  • Highlight to business on the early warning signs from the borrowing customers and recommendations on solutions.
  • Conduct quarterly visits for top 10 borrowing clients in the assigned portfolio to preparing a comprehensive call report to be attached to the quarterly review of the client.


  • The Business Analyst would:
  • Ensure that all facility reviewed have complete client documentation —this is especially important to ensure timely disbursement of facilities
  • Ensuring that Shariah-related, Know Your Customer (KYC), Anti-Money Laundering (AML), and other policies are adhered to for all facility reviewed by the analyst
  • Capturing and updating facility applications in the relevant systems including Credit Quest,
  • Pipeline Management Tool, Customer Relationship Management (CRM) system, among others.
  • All documents should be well uploaded in CQ and categorized in a correct manner

Skills, Experience and Competencies

  • Business graduate from an accredited university preferably with a major in Finance, Marketing and/or Economics. Professional qualification such as CPA, CFA will be an added advantage./span>
  • Proven experience of at least two (2) years in a similar position, with hands on experience in
  • managing a portfolio of clients and analyzing business proposals.
  • 5 years banking experience in a lending function with at least 3 years in credit analysis.
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Personal attributes:

  • Ability to prepare financing proposals
  • Ability to analyze balance sheet and profit & Loss statements
  • Ability to do cash flow analysis,
  • Knowledge of business segments and economic/industry sectors and risks relating to the segments
  • Knowledge of relevant Shariah policies/ processes
  • Detailed knowledge of relevant Bank policies, e.g. Credit, KYC, AML

Business development skills:

  • A good understanding of the target market and growth opportunities
  • Thorough knowledge of the Bank’s products and services
  • Ability to monitor targets, use relevant information from dashboard to identify areas to focus on

Credit Analyst, SME

Job Purpose:

  • To prepare independent analysis of SME credit reviews and submit summary of analysis for credit review.
  • To support the SME segment asset book growth within acceptable PAR tolerance levels to ensure the product remains profitable.

Key Responsibilities

  • Check completeness of documents submitted by the Relationship Managers or Branch Managers.
  • Inform the Branch/Relationship manager of any document missing (according to the checklist).
  • Regularly analyze the risk profile of the bank’s credit facilities portfolio by product, by sector.
  • Assign risk grades for each portfolio type following the guidelines in the bank’s credit policy manual.
  • Review inward cheques report and excesses daily reports to ensure that they are appropriately sanctioned and therefore safeguard the bank from financial loss from unauthorized extension of credit.
  • Timely analysis of credit applications while ensuring that good quality of the financing assets is achieved.
  • Preparation of various management Reports.
  • Review of credit policy and updating it in line with changes in the financing environment.
  • Review of new and existing products as per bank guidelines.
  • Ensure compliance with both internal and external regulatory requirements.
  • Review and ensure compliance of facilities approved conditions.
  • Ensure compliance with Credit policies and procedures at all times.
  • Ensure compliance with set SLAs at all times.

Skills, Experience and Competencies

  • Bachelor’s degree in an Analytical/Business related field
  • CPA or relevant professional qualification.
  • 5 years banking experience in a lending function with at least 3 years in credit analysis.
  • Experience or sound understanding of credit risk and the techniques of financial analysis
  • Proficiency in use of relevant MS office applications

Competencies Required for this Role

  • Knowledge of relevant lending products
  • Strong credit analytical skills including business plan analysis, numerical and financial
  • analysis and interpretation
  • Key understanding of regulatory and legal environment

Personal attributes:

  • Analytical and methodical skills
  • Excellent Communication skills.
  • Decision making skills
  • Organizing skills
  • Communication skills

Method of Application

Use the link(s) below to apply on company website.

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