Sales, Marketing, Retail, Business Development, Project Management,
Senior Officer, Direct Marketing
Summary of Role:
This position plays a critical role in the diversification of Pathfinder’s funding by developing and executing direct marketing strategies for sustainable growth across several Pathfinder donor categories with a focus on email marketing. Ensuring that Pathfinder maintains – and grows – a robust base of individual support will better position the organization to meet its mission.
This role will partner with Individual Giving and Communications colleagues to analyze, test and deploy strategies that connect with and market to Pathfinder’s constituent audience and align external fundraising messaging to support organizational communication priorities. This role will manage our EveryAction digital communication and fundraising platform to ensure effective data collection and create a positive donor experience.
Key Responsibilities:
Fundraising:
- Project management and fiscal year strategic planning for Pathfinder’s Direct Marketing program and management of communications calendar for all email and text communications.
- Oversee planning, creation, and deployment of donor-facing digital assets including online donation forms, email campaigns, and SMS communications including stewardship, cultivation, and reporting.
- Support Director of Annual Giving to manage Pathfinder’s monthly giving and mid-level giving programs, including stewardship, cultivation, and reporting.
- Oversee planning, creation, and deployment of Pathfinder’s SMS program including platform/interface management, content creation, copywriting and editing, deployment, and reporting.
- Identify opportunities for workplace giving for Pathfinder’s donors.
Marketing Strategy:
- Ensure multi-channel communications by aligning messaging across platforms (SMS, email, direct mail, paid advertising, website, traditional media, and social media) based on industry best practices.
- Work closely with the digital communications and marketing team to support Pathfinder’s marketing strategy and the organization’s messaging and brand voice.
- Regularly analyze key metrics to determine success and craft and/or adapt strategies to implement learnings.
Operational:
- Provide real-time reporting on various program elements for distribution to key stakeholders.
- Maintain robust knowledge of Pathfinder programs to identify compelling content for solicitation and stewardship materials.
- Serve as point of contact for relevant vendors.
- Assist in management of CRMs alongside data processing team, ensuring the cleanliness of data and synergy across platforms.
- Proactively make strategy recommendations to promote organizational efficiency and efficacy, identifying best practices and replicable models for programmatic learnings
- Ensures activities are compliant with organizational and external donor policies and guidelines.
Required Education and Work Experience:
- Bachelor’s degree in communications, marketing, advertising, or nonprofit management, or related field, or a combination of education and experience that yields the minimally required competencies.
- 6 years’ work experience in fundraising, philanthropy, marketing, or communications.
- Proven ability to conduct data and trend analysis.
- Advanced knowledge of donor management and prospect tracking software
- Proven ability to stay abreast of current issues and emerging strategic issues in global philanthropy and funding trends.
- Intermediate knowledge of family planning and reproductive health principles, practices, and services, including program strategies and indicators.
- Strong analytical and trouble shooting skills. Ability to improve processes, promote excellence, and demonstrate accuracy and thoroughness.
Preferred Competence and Work Experience:
- Experience with EveryAction and Raiser’s Edge
- Mastery of Microsoft Office tools, including Excel and PowerPoint, MS Teams
- Experience in family planning, reproductive health, and international health
- Experience raising funds for international programs.
- Language skills in French, Arabic, Portuguese, or African languages
- Experience living, studying, or working in a Pathfinder country.
Other Information:
Technology to be Used:
- Uses cellular and office phone, laptop, or desktop computer.
Travel Requirements:
- Travel required (10% or less)
Application procedure / How to apply:
- Interested applicants are requested to include the contact details for at least 3 references in their resume.
- Please submit your application via this website no later than November 13th, 2023.
Country Performance and Special Initiatives Advisor
Summary of Role:
The Advisor, Country Performance and Special Initiatives will contribute to the CPSI team focused on two primary areas:
Country Performance:
This team will play a crucial role in identifying needs and proposing solutions to help move countries along the path to country led. The CPSI team will develop and implement systems to monitor program quality and performance, including the country management dashboard, identify possible course corrections or adjustments, and document and propose lessons learned and next steps. Additionally, this team will provide strategic programmatic advice and support to activities in the Africa region and provide technical and subject matter expertise as needed. The CPSI team will also to play a key role in inputting, reviewing, and otherwise supporting business development and resource mobilization.
Special Initiatives: Special initiatives refer to timebound, priority projects that require the collective energy and intellect of various Pathfinders across the global organization. CPSI will identify and lead special initiatives in coordination with the Africa leadership team and define a process for implementing and assessing performance of special initiatives. Given the global nature of many special initiatives, such as increasing business development capacity in Africa country teams and improving and standardizing technical quality across countries, this team will act as convener and manager of cross-organizational and cross-functional teams, collaborating across all operating structures and departments.
Key Responsibilities:
Special Initiatives:
- Identifies and proposes special initiatives to Africa Leadership Team.
- Contributes and owns pieces of process for identifying, implementing, and assessing performance of special initiatives as assigned.
- Deploys TA, financial and other resources needed to implement special initiatives.
- Directly project manages select initiatives and leads matrixed team to implement special initiatives.
Country Performance:
- Implements systems to monitor program quality and performance (dashboard), identifies possible course corrections or adjustments, and documents and proposes lessons learned and next steps.
- Acts as primary point of contact for programmatic activities in several countries, provides country-specific strategic, programmatic, and technical subject matter expertise as required.
- Leads Associates and works collaboratively with CDs, Director, Africa Leadership Team, and relevant US Pathfinder units to provide operational support to project/program activities.
Collaboration:
- Point person on specific country programs and strategic initiatives to work across BUs, including TSD, Operations, Finance.
- Represent Africa structure on matrixed teams and global efforts.
- Supervises Associates/Analysts on specific SI.
- In partnership with CD and Director SI, acts as talent coach to country SMTs as needed to build capacity within Africa countries.
New business:
- Works with the Director and Country Directors to identify new business opportunities in the region and assist in securing such opportunities.
- Actively participates in coordination with other Business Units, lead or assist in the preparation of funding proposals/concept notes, strategies, work plans and assessments; analysis of relevant data and documents; aligning of project proposals with budget and other required activities to ensure submission of strong technical and financial proposals.
- Represents Pathfinder Africa in external and donor relationships and with business development partners as needed.
Required Education and Work Experience:
- Bachelor’s degree in management, public health, business, marketing, social science or related discipline.
- 6 years’ experience in global health, business/management, or development with strong international background.
- Excellent communication skills (oral and written)
- Both English and French Proficiency are required
- Advanced skills in program and project management, financial management, and planning to fulfill performance objectives, including the timely implementation and reporting of donor-funded program activities.
- Ability to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
- Intermediate skills in facilitating working relationships between key stakeholders including country teams, donors, partners, government officials, and communities.
Preferred Competence and Work Experience:
- Experience with project or program management, strategy, and financial management.
- Experience working in a global role at a global organization; preferred experience living or working in SSA.
- Experience in non-profit management.
- Experience in project design and new business.
- Master’s degree (preferred, or equivalent years of work experience) in management, public health, business, marketing, social science, or related discipline.
Other Information:
Technology to be Used:
- Uses cellular and office phone, laptop, or desktop computer.
Travel Requirements:
- Travel required (10% or less)
Application procedure / How to apply:
- Interested applicants are requested to include the contact details for at least 3 references in their resume.
- Please submit your application via this website no later than November 13th, 2023.