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Emergency Medical Services (EMS) Manager
JOB RESPONSIBILITIES
- Coordinate staffing within the department and oversee employee performance.
- Oversee emergency vehicles, medicine supplies, and equipment and their inspection and compliance.
- Serve as a liaison with the Training and Ambulance Service Committee that provides direction and input on the ambulance business, finance, and performance.
- Oversee the administration of the Ambulance Service Local Agreement with clients.
- Oversight of ongoing ambulance contracts and changing contract provisions as required and within the law.
- Develop and manage the Ambulance Service annual budgets through monitoring expenditures, possible future expenditures and potential donors and grant sources.
- Coordinate EMT students in liaison with the course coordinator as they undertake their clinicals.
- In coordination with the HR, investigate complaints on contract performance issues.
- Ensure compliance with established rules, ordinances, and regulations.
- Interact regularly with involved jurisdictions, boards committees, councils and the communication/ dispatch center to identify and resolve problems and seek appropriate creative solutions.
- Coordinate staff, scheduling shifts, policy development, accreditation compliance, quality improvement, interagency response matters, trainings and direct patient care during shifts.
- Advise the CEO on issues relating to Ambulance service department.
- Recommend and develop program, policies and processes relating to ambulances.
- Answer any question and provide information to the public including letter writing, proposal development and making formal presentations.
- Application of Emergency Medical Services knowledge and expertise in program oversight including broad knowledge of up-to-date technology, regulations, and laws.
- Develop and present related reports and proposals to the Ambulance Service Committee, management team, user agencies, vendors and other interested stake holders.
- Provide information and assistance to other departments, outside agencies, and the public on assigned functions.
- Any other duties related to this role allocated by supervisor or any person in authority.
QUALIFICATIONS
- BSc in Nursing, or Higher Diploma in Nursing (KRN) Preferably Critical Nursing.
- At least 6 years of relevant experience where 2 years should be in management level
- Strong experience in Accident Emergency of ICU
- Strong interpersonal and communication skills
- Good managerial skills to lead a team successfully.
- Be a significant part in the growth of the company, aligning your goals with those of the organization to drive success.
- Knowledge of medical emergency and evacuation will be an added advantage.
- Ability to work under intense conditions.
- Strategic decision-making skills.
- Problem solving skills.
Information and Communications Technology (ICT) officer
JOB RESPONSIBILITIES
- Install and configure computer hardware operating systems and applications.
- Assist employees in resolving IT-related problems promptly.
- Implement and enforce data security protocols and measures to protect sensitive information.
- Manage all system and application passwords, permissions and other credentials.
- Provide technical support for software and hardware, including office telephones, mobile phones and support with live events and online classes.
- Test and evaluate new technologies while supporting the roll-out of new applications.
- Ensure systems are secured from external threats like hacking, virus attacks, physical damage and ensure restricted access to server rooms.
- Web hosting management and other related activities
- Conduct regular backups and ensure data recovery processes are in place.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Support administration and upgrades of the overall ICT infrastructure according to organizational needs, technical needs, and best practices.
- Manage the ICT inventory.
- Identify possible risks associated with electronic data in accordance to the data protection regulations
- Provide security awareness briefings to the teams on a regular basis.
- Develop and implement all IT policies; review and update IT policies and procedures, ensuring compliance with industry standards, and promote awareness to employees on IT policies and security best practices.
- Configure the Local Area Network and ensure Internet connectivity.
- Repair ICT equipment and related accessories.
- Conduct electrical safety checks on computer equipment.
- Any other duties related to this position allocated by supervisor or any person in authority.
QUALIFICATIONS
- Bachelor’s degree / Diploma in Information Technology, Computer Science, or a related field.
- Certifications: MCSE, CCNA or any other relevant certification
- Minimum of 3 years proven experience in IT support and system administration
- Familiarity with cybersecurity practices and data protection regulations.
- Strong competency in Networking.
- Familiarity with software platforms including Microsoft 365 (e.g., Power BI) Azure Cloud.
- Strong Communication skills.
- Project management skills.
- Ability to work under intense conditions.
- Strategic decision-making skills.
- Problem solving skills.
Method of Application
Application Process
Qualified and interested applicants are invited to send an application letter and a curriculum vitae quoting the job title on the subject line to recruit@stjohnkenya.org by 22nd December 2023. Candidates are required to state salary expectations in the application Letter. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.