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Reporting to the Supervisor – Cash Secure Solutions, the Cashier will process cash for customers in a manner that confers security, safety, integrity, profitability and achievement of budgeted objectives. The Cashier will also conduct the preparation and balancing of Wage Packets; participate in pay parades and reconciliation with the customer; ensuring all notes are processed and sorted out in a controlled manner to minimize losses and avoid CBK penalties.


  • Comply to the issued Group Reconciliation, Operational Cash Controls and the ISO Standards, Procedures and Policies
  • Receive and accurately process customer collections for banking while maintaining proper records.
  • Reconcile all receipts, payments and prepare the cash to be transferred to the vault
  • In collaboration with the Supervisor; amalgamate cash and complete a treasury in slip; log the cash to the Vault; pack and seal the container; prepare a Loading Certificate and a CIT Receipt and ensure the till is held in the BSS Vault overnight.
  • Obtain the envelops/packets and label them with Stickers provided by customer, packet the money as per the payroll and participate in the pay parades as per the instructions
  • Carry out Cash sorting process as per CBK requirements; bundle the currency and label them appropriately; carry out routine cleaning of note sorting machines
  • Proper utilization of equipment and timely reporting of any faulty equipment within the processing area to management for quick resolution
  • Maintain sound and good relationship between Custodians, Vault Officers, Supervisors, Team Leads, Cashiers and respond to queries in a professional manner observing telephone etiquette.
  • Adhere to the G4S Health and Safety Policy and take reasonable care for the health and safety of him/herself and other persons who may be affected by his acts or omissions

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Ideal candidate:

Knowledge and Qualifications

  • KCSE Mean Grade ‘C’ plain and above, grade C-in Mathematics
  • Kenya legislation


  • At least 3 years working experience in cash operations
  • Knowledge / Experience in banking sector is an added advantage.

Technical Skills

  • Financial Acumen
  • Conflict Management
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Microsoft PowerPoint – Basic level
  • Google suite of products
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Behavioral Skills – Support

  • Understanding the organizational environment
  • Understanding the organization’s goals and objectives
  • Dealing with changing circumstances
  • Supporting and working with others
  • Delivering objectives
  • Dealing with complexity
  • Acting professionally
  • Deliver great customer service

Sharing and co-operating

  • Behavioural Skills – Management
  • Awareness of the marketing environment
  • Delivering performance
  • Working with complexity
  • Managing professionally
  • Customer thinking
  • Collaborating and Co-operating


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