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Learning and Development Advisor – Humanitarian Action
Job overview:
- The Learning and Development Advisor, Humanitarian Action leads the team’s learning and development activities, ensuring we identify key needs and audiences, design and deliver relevant and high-quality training programs and strengthen learning through impactful methodologies, programs and materials to train global teams with a contextualized manner. The role works in close collaboration with technical and team leads to understand priorities and integrate expertise into learning programs. In particular, this role will ensure the delivery of learning and development activities for humanitarian leadership, including core competencies such as humanitarian negotiation and humanitarian ethics. The role also contributes to section knowledge management and learning.
Major responsibilities:
- Develop and lead the Humanitarian Action section’s learning and development program, including training, self-service, coaching and peer exchange activities, in close coordination with technical leads.
- Work closely with Humanitarian Action team leads to assess and identify training and learning needs and key audiences.
- Develop training and learning plans with team leads ensuring they contribute to technical, project and strategic objectives and meet the needs of learners across multiple contexts.
- Develop training and learning materials including curricula, training modules, self-service materials, case studies, handouts and/or any other appropriate material ensuring high quality and application of best practices in instructional design and technical writing
- Coordinate with external training providers and/or developers for delivery of training, enrolment of colleagues and/or development of materials
- Support and/or lead delivery of training plans with key learners and in close coordination with team leads
- Support section colleagues on knowledge and learning activities and events such as communities of practice, presentations, online discussions and learning from country programs
- Maintain knowledge and awareness of professional development community and activities in core humanitarian competencies
- Monitor and evaluate results of training and learning plans and initiatives and ensure findings are utilised to improve design and delivery
Key working relationships:
Internal: Humanitarian Access advisors, Humanitarian Principles Advisor, Crisis Analysis team
External: Consultants, Clingendael Academy, CCHN
Job requirements:
- Significant experience and success designing and implementing learning and development programs and projects for learners across multiple contexts
- Experience and knowledge in humanitarian leadership, humanitarian negotiation, humanitarian ethics and/or similar or related subject matter
- Ability to engage multiple stakeholders and bring clarity to complex topics and conversations
- Ability to understand and apply concepts to operational needs and realities
- Knowledge and/or experience of adult learning and user-centred design processes, instructional design and technical writing
- Excellent project management, interpersonal and communication skills
- Fluency in English required; professional competency in Arabic, French or Spanish advantageous