Latest Job at Stanbic Bank Kenya

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Officer Account Support

Key Responsibilities include:

Account opening, maintenance, and closing

  • Capture and maintain data effectively and accurately.
  • Process and maintain related documents and records.
  • Ensure that routine compliance procedures and controls are followed in order to minimize the risk of loss through the opening of fraudulent and undesirable accounts.
  • Comply with the Code of Banking Practice at all times.
  • Follow detailed steps as per Star 2 of the 5 Star process.

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  • Obtain mandates for all accounts, where required.
  • Ensure that mandates are correctly completed and conform to legal requirements.


  • Ensure the timeous processing and capturing of investment rollovers.
  • Correct exceptions highlighted on edit and demographic clean-up reports promptly.
  • File mandates and signature cards accurately.
  • Resolve account detail queries and problems within laid-down time frames.

Business development

  • Sell the bank’s product reactively and pass on sales leads to the applicable areas.

Legislative prohibitions

  • In terms of the Prudential guidelines under the CBK Act, (the Act) no staff member is permitted to provide any advice or intermediary service to a customer, in terms of a financial product, as determined by the Act, unless they have been appointed as a Representative of a licensed Financial Services Provider.
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