Latest Job Openings at Jubilee Insurance

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Manager – Business Development

Job Ref. No. JLIL157

Role Purpose

• The role holder is responsible for leading and driving business growth initiatives, identifying new opportunities, and fostering client relationships within the retail life and pensions sector. This role focuses on managing a team of business development officers, achieving business development targets, and contributing to the overall growth and success of the organization.

Main Responsibilities
Strategic

• Develop and implement a strategic business development plan to expand the organization’s market presence within the retail pensions sector.
• Identify and evaluate new business opportunities, including potential partnerships, mergers, or acquisitions to enhance the organization’s capabilities and market positioning.
• Conduct market analysis and stay updated on industry trends, competitor activities, and regulatory changes to identify strategic opportunities and potential risks.
• Collaborate with senior management to set strategic goals and targets for the business development team, aligning them with the organization’s overall business objectives.
• Monitor industry developments, regulatory changes, and emerging trends affecting retail life and pensions.
• Provide insights and recommendations to senior management on product development, pricing strategies, and market positioning.

Operational
Marketing & Branding:

• Provide training, support, and marketing materials to intermediaries to promote the organization’s retail pensions products and services.

Client Acquisition and Relationship Management:

• Identify and engage potential clients within the retail pensions sector, leveraging existing networks and developing new leads.
• Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
• Oversee the development of client presentations, negotiations, and proposal development to secure new business opportunities.
• Collaborate with the team to ensure effective client onboarding and seamless handover to the account management team.

Business Growth and Revenue Generation:

• Develop and execute strategies to achieve business development targets and revenue growth.
• Identify cross-selling and upselling opportunities within existing client portfolios.
• Collaborate with product development teams to identify and develop new offerings that align with client needs.
• Monitor sales performance, track progress against targets, and provide regular reports to senior management.

Relationship Management with Intermediaries and Partners:

• Develop and maintain relationships with intermediaries, brokers, and strategic partners.
• Collaborate with intermediaries to identify joint business opportunities and develop mutually beneficial partnerships.

Corporate Governance

• Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
• Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
• Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
• Compliance: Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
• Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.

Leadership & Culture

• Lead and manage a team of business development officers, providing guidance, coaching, and performance feedback.
• Fostering a corporate culture that promotes ethical practices and good retail citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.
• Monitor team performance, track progress against targets, and provide regular reports to senior management.

Key Competencies

• Business Development Acumen: Strong understanding of business development principles, strategies, and tactics within the retail life and pensions sector. Proven track record in identifying and converting new business opportunities.
• Relationship Building: Excellent interpersonal skills to build and maintain strong relationships with clients, intermediaries, and strategic partners.
• Strategic Thinking: A strategic mindset with the ability to analyse market trends, competitor activities, and regulatory changes to identify strategic business opportunities and risks.
• Market Research and Analysis: Proficiency in conducting market research and analysis to identify target markets, customer segments, and industry trends.
• Excellent verbal and written communication skills, including the ability to deliver compelling presentations, negotiate contracts, and articulate complex concepts to clients and stakeholders.
• Results Orientation: A results-driven mindset with a focus on achieving business development targets and driving revenue growth.
• Financial Understanding: Sound financial knowledge, including an understanding of retail life and pensions products, pricing strategies, and financial metrics.

Qualifications

• Bachelor’s degree in Insurance, Finance, Business, Marketing or any other related course
• Diploma in Insurance
• LOMA/CII/IIK Qualification
• Masters’ will be an added advantage.

Relevant Experience

• Minimum 6-7 years’ experience in a similar role, with 2 years in a leadership role.
• In-depth knowledge of retail life and pensions products, policies, and regulations.
• Proven track record of successfully implementing strategic initiatives and driving process improvements.

Regional Health Officer

Job Ref. No: JHL014 (Re-advertised)

Role Purpose

• The role holder will play a critical role in the success of the health insurance programs across various countries.
• The primary responsibility will be to develop and implement effective health insurance strategies and plans that align with the company’s objectives. The role holder will need to monitor industry trends, identifyopportunities for growth, and provide recommendations for product development and market penetration. The role also requires the ability to work closely with cross-functional teams, including IT, marketing, and operations, to ensure successful implementation of projects across the countries.

Main Responsibilities
Strategy

•  Develop and implement Regional Health Insurance Strategies and Plans aligned with the company’s overall objectives.
•  Monitor industry trends, identify opportunities for growth, and provide recommendations for product development and market penetration.
•  Lead the main Healthcare Project for the Group which will mostly be related to cutting edge technology, wellness and cost-effective Healthcare solutions.
•  Ensure best practices within the Health Company entities.

Operations

•  Manage and oversee the delivery of health insurance services to customers in different countries.
•  Ensure that all insurance programs are effectively implemented and managed according to best practices and local regulations.
•  Develop and manage budgets for insurance programs, monitor expenses and provide regular reports on financial performance.
• Classified as Public

Leadership and People

•  Provide strong leadership to the Regional Health Insurance teams, ensuring that team members are motivated and engaged in achieving the company’s goals.
•  Develop and implement training and development programs to enhance the skills and knowledge of team members.
•  Foster a culture of collaboration and teamwork, promoting a positive working environment that encourages innovation and continuous improvement.

Key Competencies

•  Excellent leadership skills, with the ability to motivate and inspire teams.
•  Strong communication skills, with the ability to communicate effectively with different stakeholders.
•  Strategic thinking, with the ability to develop and implement effective regional Health Insurance Strategies.
•  Financial management skills, with the ability to develop and manage budgets effectively.
•  Strong analytical skills, with the ability to analyze complex data and information to make informed decisions.

Education Requirements

•  Bachelor’s Degree in Health Insurance Administration or any other related field
•  Master’s degree in Business Administration or any other related field will be an added advantage

Relevant Experience

•  Several years of experience managing insurance programs in a regional setting.
•  Experience in developing and implementing Health Insurance strategies and plans.
•  Experience in managing budgets and financial performance.
•  Knowledge of local regulations and legislation governing the provision of Health Insurance Services in different countries.
•  Proven track record of managing complex projects and experience in the Healthcare industry.
•  Possess strong project management skills, excellent stakeholder management skills, and the ability to work effectively in a fast-paced environment.

Senior Investment Analyst

Job Ref. No. JLIL156

Role Purpose

• The role holder will be responsible for research, investment analysis and provision of relevant information and recommendations on equity and fixed income investments. The role holder will also be required to be up to date with macro-economic trends, market developments as well as monitoring corporate actions of listed companies.

Main Responsibilities
Strategic

•  Provide insights and analysis to support the development of the life insurance division’s investment plans and budgets.
•  Investment Strategy: Collaborate with portfolio managers and senior executives to develop and refine investment strategies. Assist in the development of asset allocation models and investment guidelines.
•  Provide input on investment strategies, considering profitability, risk exposure, and market competitiveness.
•  Collaborate with the investment team to analyze the financial impact of investment decisions on life insurance reserves and profitability.
•  Market and Industry Insights: Stay updated on global financial markets, economic developments, and industry trends. Provide insights on macroeconomic factors that may impact investment decisions.
•  Leverage new & emerging technologies to improve the organization’s operational efficiency.

Investment Analysis

•  Investment Research: Conduct comprehensive research on various asset classes, industries, and individual companies. Analyze financial statements, market trends, economic indicators, and other relevant data to evaluate potential investment opportunities.
•  Analyze the position of listed and unlisted companies within the investment universe.
•  Projecting short and long-term macroeconomic forecasts for factors such as GDP, inflation, and interest rates, as well as industry and company specific financial projections, with clearly identifiable performance drivers.
•  Financial Modeling: Develop and maintain complex financial models to assess the potential returns, risks, and valuation of investments. Utilize quantitative techniques and statistical analysis to support investment decisions.
•  Due Diligence: Perform due diligence on potential investment opportunities, including conducting background checks, evaluating management teams, and assessing legal and regulatory considerations.
•  Portfolio Analysis: Analyze and evaluate the performance and composition of investment portfolios. Monitor investment trends and make recommendations for portfolio adjustments based on market conditions and investment objectives.

Reporting & Relationship Management

•  Investment Reporting: Prepare detailed investment reports and presentations for senior management and stakeholders. Communicate investment recommendations and performance analysis effectively.
•  Responsible for reporting to management investment committee while incorporating economic and market overviews, portfolio valuation, performance, and strategy for the following quarter.
•  Preparing strategy papers, investment recommendations and reports to the Board, CEO, and Investment Committee working alongside with the fund managers.
•  Actively manage relationships with the fund manager and other market participants.
•  Annual review of the investment policy statements of the funds as well as development of investment policies for new

Corporate Governance

•  Compliance: Stay updated with insurance regulations and retirement benefit regulations and underwriting best practices to ensure compliance with industry standards
•  Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
•  Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Leadership & Culture

•  Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
•  Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
•  Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.
•  To provide the much-needed transformational leadership to meet and surpass the expectations of stakeholders.

Key Competencies

•  Good knowledge and understanding of the life insurance industry is essential.
•  Strong analytical and problem-solving skills.
•  Proficiency in financial modeling and quantitative analysis.
•  Excellent understanding of financial markets and investment concepts.
•  Knowledge of various asset classes and investment instruments.
•  Ability to interpret and communicate complex financial data.
•  Attention to detail and accuracy in analysis.
•  Effective communication and presentation skills.
•  Ability to work independently and as part of a team.
•  Adaptability in a dynamic and fast-paced investment environment.
•  Ethical and professional conduct.

Qualifications

• Bachelor’s Degree in Investment/Finance/Business Related fields
• CFA Qualification or equivalent

Relevant Experience

•  Minimum of 4-5 years of experience in Investments
•  Have experience in operating in complex business environments and/or regulated sectors and have the personal qualities to develop strong stakeholder relationships.
•  Experience in financial planning, forecasting, financial analysis, and financial reporting within the insurance industry.

Servicing Officer

Job Ref. No. JLIL158

Role Purpose

• The role holder plays a vital role in ensuring the smooth and efficient servicing of group life insurance policies. They are responsible for managing the administrative tasks related to group life insurance policies, providing exceptional customer service to policyholders, and ensuring compliance with regulatory requirements.

Main Responsibilities

Operational

• Scheme Administration: Handle the end-to-end administration of group life insurance policies, including schemes setup in ISF system, additions, and termination of members in the system. Prepare policy documents, endorsements, raise debit note and follow up premium for settlement, Prepare medical letters for all members above FCL accurately and within the agreed timelines.
• Customer Service: Serve as the main point of contact for policyholders, and all stakeholders regarding group life insurance policies. Respond promptly and professionally to inquiries, resolve scheme-related issues, and provide accurate and comprehensive information.
• Policy Renewals: Coordinate and manage the renewal process for group life insurance policies. Prepare renewal documentation, communicate renewal terms to policyholders, and ensure timely policy renewals.
• Claims Support: Collaborate with the claims department to facilitate the processing and settlement of group life insurance claims. Forward claim notification, and all information received and provide support to policyholders throughout the claims process.
• Compliance and Documentation: Ensure compliance with internal policies, procedures, and regulatory requirements related to group life insurance cover. Maintain accurate and up-to-date policy records, documentation, and databases.
• Reporting and Analysis: Generate and analyze reports related to group life insurance policies, including scheme performance that is renewal summary analyzing the claims experience, and customer satisfaction. Identify trends, insights, and areas for improvement.
• Relationship Management: Build and maintain positive relationships with policyholders, and all stakeholders. Liaise with underwriters, actuaries, and other internal departments to ensure efficient policy servicing and resolution of issues.

Corporate Governance

• Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects of group life servicing.
• Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
• Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
• Compliance: Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
• Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
• Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.

Key Competencies

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with the ability to handle challenging situations.
• Attention to detail and ability to work with complex data and documentation.
• Analytical and problem-solving skills to address policy-related inquiries and issues.
• Ability to manage multiple tasks and prioritize workload effectively.
• Strong teamwork and collaboration skills.

Qualifications

• Bachelor’s degree in Insurance, Finance, Business, or any other related course
• Diploma in Insurance/LOMA/CII/IIK Qualification

Relevant Experience

• Minimum 2-3 years’ experience in a similar role
• In-depth knowledge of insurance products, policy terms, and coverage.
• Familiarity with insurance regulations and compliance requirements.
• Proficiency in using insurance management systems and software.

HOW TO APPLY

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position