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Regional Project Lead – Vendor Experience

Main Responsibilities

  • Lead key projects across that vendor experience levels are optimized and are best-in-class across our markets; positioning Jumia as the preferred partner of choice for e-commerce, on-demand and payment services.
  • Develop a thorough understanding of vendor experience enhancements required at country andfunctional leadership level; undertake feasibility assessments and where relevant, roll out through clearly defined project milestones.
  • Define the vendor communications and training toolkit that is easily adaptable across markets
  • Ensure regular audit and quality control touchpoints are undertaken to ensure continuous improvement of vendor experience.

Required Skills & Qualifications

  • A Bachelor’s degree in business management, engineering or social sciences
  • 1- 3 years of operations experience in a similar capability; with core expertise in project management

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Expected Personal Skills

  • Demonstrated ability to problem-solve and deep-dive on complex challenges; leveraging on data

as a key parameter for decision-making

  • Stellar project management and execution skills to navigate project milestones end to end
  • Strong influencer, leveraging on clear and concise communication (both verbal and written) to

manage relevant stakeholders across multiple functions and markets

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

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