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Program Manager II – Recovery and Disaster Risk Reduction Coordinator (RDRRC)
Kenya Recovery and Disaster Risk Reduction Program (KRDRRP) aims at supporting and providing relief to extremely vulnerable families struggling with severe drought in Kenya’s most affected populations in Arid and Semi-arid counties: Kwale, Kilifi, Turkana, Samburu, Marsabit and Isiolo. It also entails at providing technical oversight on recovery programming while reducing risks related to disasters. The interventions concentrate on Pastoral/agro-pastoral livelihoods, WASH, and natural resources management. Through different funding streams, CRS is implementing different emergency and recovery programs through different local partners and with close collaboration with the relevant county government departments and National Drought Management Authority.
You will manage and provide technical oversight of the development and implementation of the Country Program’s (CP) emergency response and recovery programming, ensuring effective systems and processes are in place that support high-quality programming that advances Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your knowledge and skills in Humanitarian Development Peacebuilding (HDP) nexus programming and your management abilities will ensure the delivery of high-quality programming that applies best practices and constantly works towards improving the impact of its benefits to those we serve.
Roles and Key Responsibilities:
- In close collaboration with the Kenya Senior Management Team and HRD Emergency Technical Advisors and EARO Technical Advisors, manage the planning, strategy and implementation of all emergency response and recovery activities, including disaster risk reduction (DRR), in line with CRS quality standards, donor requirements, and national and international standards and ensure program components are implemented in an integrated manner with other ongoing CP programming, ensuring staff safety and security.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports.
- Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.
- Represent the organization and collaborate, coordinate and build rapport with relevant government, community structures, donors, INGO key sectoral working groups, and the UN, to keep abreast of changing needs and opportunities on the ground, to develop synergies, and to identify opportunities for growth.
- Serve as the technical lead and technical writer to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
- Identify capacity building needs for staff and partner organizations and take the lead on planning training and capacity building programs and activities, developing curriculums, and delivering trainings.
- Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
Required Languages – English required; Swahili and/or other Kenyan language an advantage
Travel – Must be willing and able to travel up to 30%.
Knowledge, Skills and Abilities
- Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.
- Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally.
- Ability to work long hours in a fast-paced environment and juggle multiple priorities.
- Able to live in an environment where everyday comforts are not readily available.
- Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.
- Proactive, resourceful, solutions-oriented and results-oriented
- Committed to gender sensitive management and respect, equity, diversity, inclusion initiatives
- Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs.
- Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of USAID, DFID, UN agencies and Caritas agencies preferred.
- Strong experience implementing market-based approaches in emergency programming
- Experience in building and motivating diverse and talented teams.
- Master’s Degree in International Development, International Relations or relevant field.
- Minimum of 5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming.
- Strong knowledge of emergency guidelines and standards.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Personal Accountability
- Acts with Integrity
- Builds and Maintains Trust
- Collaborates with Others
- Open to Learn
- Strategic Mindset
- Develops and Recognizes Others
- Leads Change
Project Officer – Financial Inclusion (Marsabit)
CRS, representing a consortium of international non-governmental organizations, local implementing partners and research institutions is leading the USAID Nawiri Program, a USAID Office of Bureau of Humanitarian (BHA) funded Resilience Food Security Activity (RFSA) in Kenya. The overarching goal of this multi-sectoral activity is to sustainably reduce persistent levels of acute malnutrition in Kenya’s arid and semi-arid lands (ASALs), focusing on Isiolo and Marsabit counties.
The Project Officer – Financial Inclusion will be responsible for day-to-day planning, implementation, efficient and effective roll-out, including integration within the graduation approach, and reporting of CRS Savings and Internal Lending Communities (SILC) component in Marsabit County. S/he will serve as the Master Trainer for SILC and the Private Service Provider (PSP) approach, assuring that Local Implementing partners (LIP) staff have the knowledge and skills to successfully deliver at scale. S/he will provide ongoing technical support to field and LIP staff to assure that PSPs are adequately supervised and supported to integrate SILC components within the graduation approach and to reach sustainability targets. S/he will also work with the livelihoods team to link SILC groups with financial education (FE), marketing training, private sector financing, entrepreneurship, and franchising opportunities.
- Provide technical oversight, organize, and lead the implementation of financial inclusion related project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
- Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules.
- Guide and support partners in their efforts to collect and analyse data monthly. Analyze MIS data and translate it into programmatic recommendations. Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements. Assist with preparation of trends analysis reports and documentation of case studies and promising practices.
- Working in collaboration with livelihood specialist, link SILC groups with appropriate financial education (FE), marketing training, private sector financing, entrepreneurship, and franchising opportunities.
- Working in collaboration with staff implementing the graduation approach and nutrition, ensure integration of SILC to deliver both economic empowerment training and nutritional training.
- Assess the capacity and training needs of CRS and partner staff on financial inclusion. Support and design training modules and implementation models for CRS staff, LIP staff, supervisors and field agents and build local capacity networks to deliver high quality trainings and technical assistance. Design and deliver training interventions (trainer-of trainers, face-to-face learning, on-line learning, mentoring, and coaching) for project and partner staff.
- Strong relationship management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
- Excellent negotiation skills.
- Strong communications and presentation skills.
- Proactive, resourceful, solutions-oriented, and results-oriented.
- Capable of working in a dynamic, results oriented environment; ability to multi-task across various work streams/priorities.
- Team player with a positive attitude who can work independently while also being highly collaborative and open. Capable of building relationships and influencing the opinions of others.
- Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.
Required/Desired Foreign Language:
- English and Swahili
- 50% of the time within sub counties in Marsabit.
Key Working Relationships:
- Nawiri Chief of Party, DCOP Programming, Nawiri Program team, all Country Program staff, Regional and Headquarters technical staff
- Localimplementing partners, government departments at different levels
Typical Background, Experience & Requirements:
Education and Experience
- Bachelor’s Degree in Business Administration, Economics social sciences, development, or related field. Master’s degree in similar fields a plus
- At least 4 years’ work experience in international development working with community savings groups.
- Practical experience in curriculum design and training of adults, certified master trainer experience preferred.
- Prior experience using the community-led savings group MIS (Excel-based or online database)
- Experience with financial product development and/or mobile money products desired
- Demonstrated ability to work successfully in diverse geographic and cultural settings.
- Understanding and appreciation of CRS’ commitment to work with and build partner capacity.
Regional Safety and Security Advisor (RSSA), Remote EARO and SARO
Job Summary: The Regional Health, Safety and Security Advisor provides operational –technical and tactical– safety and security solutions to the East Africa (EARO) and Southern Africa (SARO) Country Programs. The Advisor is responsible for coordination, support and where necessary facilitation of safety and security training initiatives and implementation of safety and security systems and policies. The Advisor will ensure effectiveness and efficiency in Country Program security documentation, operating procedures (SOPs), risk assessment processes and continuity of operations preparedness. The Advisor collaborates with relevant national and international security agencies and providers, through representation, relationship building, information sharing and advocacy.
- Provide technical support and coordination to EARO and SARO Country Programs to ensure that appropriate security systems and procedures are in place and are fully operational.
- Advise senior regional and country program leadership in decisions affecting the health, safety, and security of CRS staff and partners.
- Provide international, regional and local security information and expertise, as well as technical input to all EARO-SARO CPs in the development and management of their Country Security Plans and other security risk management documents.
- In close collaboration with the Deputy Regional Security Advisor and other Technical Advisors assist EARO-SARO CPs in aligning safety and security plans and systems with current and future program design.
- Conduct initial security assessments before the opening of new CRS offices/programs and assignment of staff to a country and in case of office closures.
- Strengthen and drive the risk assessment process by carrying out regular threat and vulnerability assessments, adapting procedures accordingly and monitoring compliance, together with the CP Security Focal Points.
- Provide guidance on security management procedures, policies and practices, including the management of incidents, to Security Focal Points.
- Follow up on reported health, safety, and security incidents and close out incidents in the CRS reporting system. Support incident trend analysis and learning from incidents through periodic dashboards.
- Stay up to date with international trends and developments, monitor open sources and cultivate different sources of information and analysis around safety and security trends in the region and share these with the Deputy Regional Safety and Security Advisor.
- Monitor, review and adjust CRS’ staff tracking systems as necessary and monitor staff compliance.
- Identify opportunities for interface with regional-level and country-level security committees, key contacts and staff from other agencies to support the update of FSPs. Carry out regular assessments to review and monitor compliance.
- Feed into and support CRS’ continuous process of improvement on safety and security risk management.
Organizational & Systems Implementation and Staff Capacity Strengthening
- Support the implementation of CRS’ health, safety and security risk management system in the regions.
- Support Country Programs to roll out minimum standards, track and manage compliance.
- Assist and collaborate with CPs in defining roles and responsibilities for safety and security management. Optimizing organizational/departmental efficiency, performance, and accountability.
- Support the facilitation of the regions’ community of practice for security focal points and other key staff to encourage learning and implementation of best practices in the area of health, safety, and security management.
- Organize and facilitate incident and crisis management trainings and exercises.
- Liaise with other members of the CRS global safety and security community for additional sources of technical or training assistance, best practices, and learning.
- Act as the regions’ key point of contact for safety and security training requests
- Ensure compliance with CRS’s security training and learning policy
- Implement agency wide trainings at the regional and country level, including those for drivers and guards. Guide the full regional roll-out of the (Advanced) Personal Security Training curriculum, both in person and virtually.
- Document and visualize (i.e., through periodic dashboards) dates and types of security training staff members have received and make recommendations on training needs.
- Strengthen local training capacity and facilitate trainings as is needed.
Key Working Relationships:
Internal: Deputy Regional Advisor Safety and Security Risk Management, Deputy Regional Director(s), Regional Technical Advisors, Country Representatives, Heads of Operations, Heads of Programs, Security Focal Points, Global Safety and Security Unit and Humanitarian Response Department.
External: International and local partners, including local and US Catholic agencies, US Embassy RSOs within the region, contracted security service providers, security officers of other international and local NGOs operating in EARO and SARO.
Supervises one Deputy Regional Safety and Security Advisor
Language Required: Fluency in English required, Arabic and French strongly desired, Portuguese a plus.
Travel: Approximately 50% of the time, primarily to/within the regions, and sometimes in remote areas with minimal amenities available. Often with short notice.
- Bachelor’s degree or higher in security management, politics, international development, non-profit management, or related field, or equivalent work experience.
- Minimum of 5 years work experience in operational safety and security management with an international humanitarian organization, preferably at a regional or multi-country level.
- Demonstrated knowledge of best practices in security and staff safety
- Experience working in delicate situations with partner organizations
- Knowledge of and working experience in the regions strongly preferred
- Strong cross-cultural skills
- Ability to train and convey information to non-security personnel
- Excellent interpersonal and negotiating skills
- Excellent writing skills and strong communicator
- Proficiency in MS Office
- Diplomatic, able to manage conflict and move groups toward consensus
- Good judgment and sound decision-making skills
- Excellent organization and planning skills, detail-oriented, ability to work on multiple task simultaneously
- Strong initiative and self-motivated, with a commitment to humanitarian principles
- Able to work without close supervision
- Quick learner, adaptable and creative
Knowledge, Skills and Abilities
- Strong analytical and critical thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship
- Strong communications and presentation skills; able to develop tailored and persuasive messaging for varied audiences
- Ability to collaborate with diverse/multi-disciplinary teams
- Proactive, resourceful, solutions-oriented and results-oriented
- Demonstrated experience of successful security program support at regional level
- Experience engaging partners
- Ability to present and train different levels and compositions of staff and partners
- Formal technical training(s) in safety and security is a plus