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Program Manager II – ALLRight Uongozi Kawi Project

Job Summary

  • The Program Manager – ALLRight Uongozi Kawi will manage and provide technical oversight of the development and implementation of the project by ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CRS Kenya delivers high-quality health services and continuously works towards improving the impact of its ALLRight Uongozi Kawi Project. S/he will work hand in hand with ADOK counterparts, Siaya and Kisumu Counties Health Management Teams as well as technical partners (Pharmaccess, SBS and Villgro Africa) to build the Archdiocese’s health management, oversight and quality improvement systems and processes and to position ADOK health facilities for more sustainable health financing. S/he will be responsible for overall budget and activity management and reporting to ensure deliverables are met. His/her organizational strengthening, change management, systems building, and project management skills will ensure the Uongozi `Kawi project meets its strategic objectives.

Roles And Key Responsibilities

  • Using CRS partnership concepts, tools and approaches, create and manage strong partnership within and between the ALLRight Uongozi Kawi Project implementing partner including the health facilities and technical capacity strengthening partners.
  • Represent CRS and the project with other government, non-government, community, and private sector stakeholders within Kisumu and Siaya Counties.
  • Jointly with ADOK health department senior management, manage a process of systems development and organizational strengthening to directly address identified gaps, and apply best practice in change management.
  • Coordinate with technical partners and ADoK health department team to design facility level health financing strategies, interventions, and reforms and support resource mobilization planning incorporating participation of the private sector and other health development partners.
  • Oversee the process of institutionalization of continuous quality improvement into ADoK health facilities.
  • Lead technical, budget management, monitoring and reporting activities across the project cycle – in line with CRS program quality principles and standards and good practices.
  • Effectively manage talent and supervise, as well mentor relevant partner staff. Manage team dynamics and staff well-being, ensuring ALLRight Uongozi Kawi project staff are well linked with the wider CRS team, including HR, admin and finance counterparts. Contribute to the recruitment process of project and partner staff. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead on the development and implementation of a clear learning agenda and ensure learning and adaptation are built into the project cycle. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices. Support accountability through coordinating project evaluation activities following MEAL Policy. Proactively identify issues, report them to inform adjustments to plans and implementation schedules.
  • Coordinate activities required for ensuring the financial, material and human resources for the quality implementation of the project. Conduct periodic budget reviews and follow-up with ADOK on timely submission of financial reports to facilitate proper tracking of resource use.
  • Identify staff capacity needs and technical assistance needs of partner organizations and lead on capacity strengthening and required interventions to support quality project implementation.
  • Lead trend analysis reports and disseminate results. Review project documentation to ensure project file is complete with all required documentation and is filed per agency and donor requirements.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth and scale up of the funding model of the project to other Counties in line with agency, regional, and CRS Kenya strategic priorities.

Knowledge, Skills And Abilities

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Good presentation and facilitation skills
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

Required Languages – English and Kiswahili required to perform the job.
Travel – Must be willing and able to travel up to 50 % within the project area as needed.
Supervisory Responsibilities: Senior Project Officer
Key Working Relationships
Internal: CRS Kenya Leadership, EARO RTAs and ALLRight Funds HQ team
External : Catholic Archdiocese of Kisumu, County Government of Kisumu, and other stakeholders
Qualifications
Basic Qualifications

  • Master’s degree in strategic management, Business Administration, Organization Development, Social Science, Nursing, Clinical Medicine, Public Health, Health Financing and Health Policy.
  • Minimum of 5 years of work experience in project management or managing organizational systems and processes with at least 2-3 years working in health systems strengthening related project. Experience leading or managing health care institutions, managing large medical/technical staff teams will be a plus.
  • Extensive experience in team leadership, activity coordination and working in partnerships with other departments or organizations.
  • Experience in mentorship and training
  • Experience using data for decision making and in documenting project outcomes.
  • Experience in managing moderately complex projects preferably withan international NGO.

Preferred Qualifications

  • Understanding of the Catholic Church structures, and systems.
  • Great understanding of Kenya health sector, especially the dynamic that exists between government health care and insurance vs. private healthcare and insurance.
  • Ability to manage the relationship with the County Government
  • Experience with health systems management and financing
  • Experience with organizational change management, developing organizational systems or managing processes of organizational growth.
  • Experience with financial planning and resource mobilization
  • Experience using continuous learning and adaption in program management.
  • Experience working within the private sector and proven entrepreneurship skills.
  • MEAL skills and experience required.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Senior Project Officer – Partnership Capacity Strengthening and Local Leadership (PCS/LL)

Job Summary: 

  • As a Senior Project Officer – Partnership Capacity Strengthening and Local Leadership (PCS/LL) you will support the Kenya – Somalia Partnership Capacity Strengthening and Local Leadership Manager in implementing PCS/LL initiatives in both Kenya and Somalia and be responsible for supporting Implementing Partners’ PCS and LL activities including the quality of programmatic implementation (including monitoring, evaluation, and learning) and administrative/compliance elements of the PCS and LL activities. You will ensure that PCS and LL activities results are achieved on time and on budget, including strategies for phase out and sustainability of various projects, and ensure that the Kenya and Somalia’s PCS/LL activities are well budgeted. The incumbent will support the CRS Kenya/Somalia PCS/LL Manager to ensure that strategies being applied are in line with the CRS Kenya PCS/LL strategy. You will support the development of learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching. Your advice, knowledge, and support will contribute to determining how effective, adaptive, and innovative CRS’ partnership management and growth is within Kenya and Somalia programs. 

Roles and Key Responsibilities:

  • Lead the development and adoption of a common language around partnership, and capacity strengthening among CRS Kenya and Somalia staff as well as partners staff.
  • Organize and lead the implementation of all assigned PCS/LL activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
  • Support the Sector Managers and other relevant sectors staff to provide technical assistance and capacity strengthening activities in management and operations for staff and partner organizations to enhance program quality and impact.  
  • Lead the identification, assessment and strengthening of the HPI (local partner capacity strengthening) concepts relevant to various sectors capacity strengthening and the appropriate application of partnership concepts, tools and approaches. 
  • Develop and maintain PCS/LL systems, structures and staffing that document local leadership at the Kenya and Somalia Programs level. 
  • Build and/or maintain strong and effective relationships between CRS and partners, through the committed application of Partnership Principles and other relevant methods.
  • Ensure colleagues have the knowledge, skills, and attitudes to work collaboratively and effectively with partners, stakeholders and government.
  • Support the application of specific methodologies, including partnership reflections and scorecards, designed to ensure the appropriateness and quality of the partnerships.
  • Lead and mentor others in using CRS capacity assessment tools and developing capacity strengthening plans that respond to organizational weaknesses.
  • Lead and mentor others in using institutional strengthening and accompaniment approaches that respond to organizational weaknesses.
  • Identify partnership and capacity strengthening issues across organizational systems and how they interact to affect program quality and service delivery.
  • Track and monitor our partnership strengthening activities. 

Knowledge, Skills and Abilities 

  • Ability to model trust and mutual respect when engaging partners and strengthening partner capacity.Analysis and problem-solving skills with ability to make sound judgment
  • Good relationship management skills and the ability to work closely with local partners
  • Proactive, results-oriented and service-oriented
  • Attention to details, accuracy and timeliness in executing assigned responsibilities

Required Languages – Excellent written and oral communication skills in English

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Travel– Must be willing and able to travel up to 60% (30% Kenya and 30% Somalia)

Supervisory Responsibilities: None

Key Working Relationships: 

Internal: CRS Kenya Leadership, EARO RTAs and PCS HQ team

External: Partners, Governments and other stakeholders

QUALIFICATIONS

Basic Qualifications

  • Bachelor’s degree in development studies, Public Health, Social sciences, Business Administration, or related relevant field. Master’s degree in the above-mentioned field would be a plus.
  • Minimum of 4 years of work experience in partnership activities and institutional strengthening, preferably with faith-based and government and for an NGO.
  • Five years of experience with capacity building, including training and mentoring as well as developing training materials. 
  • Excellent interpersonal, communication, representation, and networking skills.
  • Strong capacity to facilitate collaboration between partners and different departments (programs, finance, etc.).
  • Strong understanding of the Church and its internal structures.
  • Strong leadership, advisory and negotiation skills
  • Additional experience may substitute for some education.

Preferred Qualifications

  • Experience working with partners, participatory action planning and community engagement.
  • Staff supervision experience a plus.
  • Experience monitoring projects and collecting relevant data.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Administrative Assistant Intern – Isiolo

ROLE/ WHAT FOR?

The intern will support the Admin Officer in the following tasks; 

  • Assist in clerical tasks, such as sorting and sending mail, collate and distribute mail/ parcels and consolidating waybills.
  • Keeping an inventory of office supplies by placing new needed order.
  • Assist in crosschecking purchase orders, invoice and delivery notes of all received supplies within and from Nairobi.
  • Assist in updating stock cards and OSR as well as managing staff supply per CRS policy. 
  • Assist in managing office revolving equipment e.g., tablets. projector, voice recorder, height boards, banners etc. by updating record of revolving equipment and follow up on their return while inspecting conditions and reporting per CRS policy.
  • Assist in front office duties welcoming visitors and guiding them.
  • Assist the Admin Officer in ensuring the office runs smoothly by overseeing office cleaners, security, and gardener.
  • In consultation with the staff, assist in scheduling meetings and sending meeting invites to attendees (Booking office   Boardroom, caritas Boardroom and confirming availability).
  • Prepare communications, such as memos, emails, invoices, reports and other correspondence when instructed.
  • Assist in Creation and maintenance of filing systems, both electronic and physical whenever required.
  • Assist in transport coordination especially local running and assist in consolidation of required documents for payment in case of hired vehicle or Taxi.
  • Work with administrative officer to schedule team meetings and to provide follow-ups.
  • Support administrative officer in managing and resolving operational issues.
  • Any other duty assigned by administrative officer or any program staff

Personal Skills 

  • Strong relationship management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Excellent negotiation skills.
  • Troubleshooting and problem-solving skills.
  • Strong Communications and Organizational skills.
  • Capable of working in a dynamic, results oriented environment; ability to multi-task across various work streams/priorities.
  • Team player with a positive attitude who can work independently while also being highly collaborative and open. 
  • Ability to handle sensitive and confidential information.

Required/Desired Foreign Language: English and Swahili

Travel Required; Limited travel to the field locations/offices if required.

Key Working Relationships: 

Supervisory: None 

Internal: Country Representative, Head of Offices, Deputy Head of Office, Head of Operations, Senior Procurement Officer, Procurement Officer, Program Managers, Finance and Administration Teams.

External: Consortium Partners and other vendors as needed.

QUALIFICATIONS

WHO?

Education and Experience

  • Diploma in business administration, Procurement and/or Supply Chain, or any other business-related diploma and/or degree. 
  • Ability to work in a challenging environment with limited oversight.
  • Excellent computer literacy (familiarity with Office 365, etc.).
  • Oral and written fluency in English.
  • Professional qualification in purchasing / Diploma from Chartered Institute of Purchasing and Supplies (CIPS) or equivalent certification (preferred).
  • Being residents of Isiolo and/or Marsabit counties will be an added advantage.

Project Driver – Marsabit

Job Responsibilities: 

  • Draft monthly vehicle maintenance plans and ensure implementation. 
  • Take accountability for all spare parts, accessories, etc. fitted in assigned vehicles during repairs at the workshop or field. 
  • Prepare vehicle performance, maintenance, and repair reports, and submit as required. 
  • Plan to meet anticipated travel requirements and make all arrangements for ensuring efficient services (fueling, pre-travel checks, required travel documents, required equipment, spare parts, and tools, vehicle cleaning, persons traveling for packing instructions and timings). 
  • Ensure copies of daily mileage logs, pen and clipboard are readily available in all assigned vehicles. Promptly collect filled in daily mileage logs to avoid loss or defacing. 
  • Routinely check all assigned vehicles Licenses, Insurances, and other required documents and promptly advice the VMU Supervisor when renewals are due. 
  • Transport CRS staff and visitors as instructed, observing local traffic and road safety laws and all CRS vehicle policies to ensure safety of passengers and luggage, and quality and courteous services. Report immediately any accidents and/or route changes due to security, bad weather, road conditions. Maintain and submit accurate records for all trips. 
  • Take delivery of sub-contracted works conducted on organizations vehicles, inspecting, and certifying conformity with requirements and expectations and advising the VMU Supervisor accordingly.
  • Ensure assigned vehicles are secured when not in use.

Personal Skills 

  • Flexibility to travel under difficult circumstances. 
  • Demonstrated ability to work in a team. 
  • Service-oriented with focus on meeting customer needs 
  • Well-organized and able to manage multiple tasks. 
  • Proactive, resourceful, solutions-oriented, and results-oriented 
  • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.

Required/Desired Foreign Language: Good oral and written communication skills in English 

Travel Required: Must be able to travel outside of permanent location up to 90% of time. 

Key Working Relationships: 

Supervisory: None

Internal: CRS country programme teams, Operations teams, Nawiri COP, DCOPs, Head of Office.

External: Donor staffsPartner staff and visitors 

QUALIFICATIONS

Typical Background, Experience & Requirements: 

Education and Experience 

  • ‘O’ Level education 
  • Government Trade Test Grade III or Grade 2 Mechanics, with minimum of 5 years work experience in a similar position 
  • Valid accident-free driving license Class B, C, E with a minimum of 4 years of long-distance and off-road driving experience 
  • Knowledge and experience in vehicle maintenance and repairs
  • Knowledge of operating in Marsabit context 

Administrative Assistant Intern – Marsabit

ROLE/ WHAT FOR?

The intern will support the Admin Officer in the following tasks; 

  • Assist in clerical tasks, such as sorting and sending mail, collate and distribute mail/ parcels and consolidating waybills.
  • Keeping an inventory of office supplies by placing new needed order.
  • Assist in crosschecking purchase orders, invoice and delivery notes of all received supplies within and from Nairobi.
  • Assist in updating stock cards and OSR as well as managing staff supply per CRS policy. 
  • Assist in managing office revolving equipment e.g., tablets. projector, voice recorder, height boards, banners etc. by updating record of revolving equipment and follow up on their return while inspecting conditions and reporting per CRS policy.
  • Assist in front office duties welcoming visitors and guiding them.
  • Assist the Admin Officer in ensuring the office runs smoothly by overseeing office cleaners, security, and gardener.
  • In consultation with the staff, assist in scheduling meetings and sending meeting invites to attendees (Booking office   Boardroom, caritas Boardroom and confirming availability).
  • Prepare communications, such as memos, emails, invoices, reports and other correspondence when instructed.
  • Assist in Creation and maintenance of filing systems, both electronic and physical whenever required.
  • Assist in transport coordination especially local running and assist in consolidation of required documents for payment in case of hired vehicle or Taxi.
  • Work with administrative officer to schedule team meetings and to provide follow-ups.
  • Support administrative officer in managing and resolving operational issues.
  • Any other duty assigned by administrative officer or any program staff

Personal Skills 

  • Strong relationship management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Excellent negotiation skills.
  • Troubleshooting and problem-solving skills.
  • Strong Communications and Organizational skills.
  • Capable of working in a dynamic, results oriented environment; ability to multi-task across various work streams/priorities.
  • Team player with a positive attitude who can work independently while also being highly collaborative and open. 
  • Ability to handle sensitive and confidential information.

Required/Desired Foreign Language: English and Swahili

Travel Required; Limited travel to the field locations/offices if required.

Key Working Relationships: 

Supervisory: None 

Internal: Country Representative, Head of Offices, Deputy Head of Office, Head of Operations, Senior Procurement Officer, Procurement Officer, Program Managers, Finance and Administration Teams.

External: Consortium Partners and other vendors as needed.

QUALIFICATIONS

WHO?

Education and Experience

  • Diploma in business administration, Procurement and/or Supply Chain, or any other business-related diploma and/or degree. 
  • Ability to work in a challenging environment with limited oversight.
  • Excellent computer literacy (familiarity with Office 365, etc.).
  • Oral and written fluency in English.
  • Professional qualification in purchasing / Diploma from Chartered Institute of Purchasing and Supplies (CIPS) or equivalent certification (preferred).
  • Being residents of Isiolo and/or Marsabit counties will be an added advantage.

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