Latest Job Vacancies at CIC Insurance April 2024

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Real Estate Sales Manager

The candidate for the job should be a highly motivated and experienced Real Estate Sales Manager to lead and manage the sales team. The ideal candidate will be responsible for overseeing sales of the plots at Ushirika Gardens including managing a team of real estate sales professionals to meet or exceed sales targets.
They will need to develop and implement sales strategies to expand the customer base, increase revenue and maximize profits. As the Real Estate Sales Manager, the candidate should have exceptional leadership and communication skills, and a proven track record of success in sales management.

Key Responsibilities:

Develop and implement sales strategies to achieve sales targets and increase revenue
Manage the team of real estate sales professionals
Conduct performance evaluations of the performance of the various sales agencies and provide coaching and feedback as needed
Motivate and inspire team members to exceed sales targets and achieve maximum performance
Build and maintain relationships with key clients and stakeholders
Stay up-to-date with real estate market trends, competitors and industry news
Collaborate with other departments to ensure seamless operations and effective sales processes
Participate in recruiting, hiring and onboarding new team members
Prepare regular sales reports and provide updates to senior management.
Ensure compliance with legal and ethical standards in all sales activities

Qualifications:

Bachelor’s degree in Land Economics, Business Administration, Marketing or a related field
Minimum of 5 years of experience in real estate sales, with at least 2 years in a sales management role
Proven track record of achieving sales targets and managing a high-performing sales team
Strong leadership and communication skills
Exceptional negotiation and problem-solving skills
Knowledge of real estate market trends and industry regulations

Business Analyst

The Business Analyst is responsible for project ideation & planning, Process management and organizational change management.
The position requires the ability to work collaboratively with cross-functional teams to drive process improvement initiatives and effectively manage change to ensure successful implementation of Policies, Processes and Standard Operating Procedures across the Group.

Primary Responsibilities

Conduct analysis of existing business processes to identify areas for improvement and recommend changes to enhance efficiency and effectiveness.
Develop and maintain process documentation, including process flows, work instructions, and standard operating procedures.
Work collaboratively with cross-functional teams to drive process improvement initiatives and effectively manage change to ensure successful implementation.
Support project justification through a business case and determine the potential benefits, costs, and risks of a project.
Facilitate process improvement workshops to identify and prioritize improvement opportunities and develop action plans to address gaps.
Provide support in developing and implementing change management plans to ensure successful adoption of process changes.
Participate in the testing of new processes and systems to ensure that they meet business requirements.
Provide regular reporting on process improvement initiatives, including progress, benefits, and lessons learned.
Analyzing and evaluating potential solutions to determine their feasibility and impact on the business
Monitoring and tracking benefits realization.

PERSON SPECIFICATION

Academic Qualification

Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
Professional Qualification
Certification in CBAP, Lean Six Sigma, BPMN 2.0, PROSCI Change Management Practitioner is desirable.

Experience

At least 3-5 years of experience in business analysis, business process management, and change management.
Experience in System Implementations & Projects.
Skills and Competencies
Commercial awareness
Strong leadership skills
Outstanding cross-functional coordination ability
Ability to “constructively dissent”
Cost-Centre management and budgeting
Relationship management
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in Financial Services Industry operations

Administrative Assistant – Bancassurance

To provide coordination and operational support within the department so as to ensure smooth service delivery.

PRIMARY RESPONSIBILITIES:

Ensuring that Service Level Agreements with the banks are correctly executed and are up to date.
Preparation of and submission of tender documents.
Support on risk note analysis and reconciliation for various bank partners.
Coordinate with the team to ensure monthly service meetings with all bank partners are held and documented.
Taking minutes of departmental meetings held.
Working with internal departments to ensure customer instructions are executed and claims settlements are done smoothly to enhance levels of customer satisfaction.
Ensuring bank officers are constantly updated on claims/refunds process and payment progress for our mutual clients
Coordinate monthly renewal prelists for all bank partners and sharing them with the banks
Ensuring top notch customer experience is provided to assigned business partners

Academic and Professional Requirements

Education

Bachelor’s Degree Bachelor’s degree in Commerce or in a related field
Computer literate in MS Office and other office applications

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Experience Required:

Relevant experience 1

Core Competencies

Customer Focus
Business Acumen
Driving Innovation
Driving Business Performance
Negotiation and Influence
Effective Communication

Leadership Competency

Planning and organizing
Accountability
Quality Decision Making
Building Partnerships
Continuous Learning
Emotional Intelligence
Conflict Management

Relationship Officer – Sales GB

Generate revenue for Group (General) to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through development of strong relationships and partnerships.