Latest Jobs at Administrative Justice (Office of The Ombudsman)

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Government jobs, Customer Service jobs, Public Relations jobs, Communication Management jobs, Front Office jobs,

Assistant Customer Care Officer II

DUTIES AND RESPONSIBILITIES:

  • Manning the front office and the switchboard;
  • Maintaining good ambiance at the reception area;
  • Responding to visitors’ queries and telephone inquiries;
  • Receiving, screening, guiding, and directing visitors to designated offices and areas;
  • Recording and confirming visitors’ appointments;
  • Projecting positive culture of the Commission;
  • Offering assistance and guidance to clients with disabilities;
  • Maintaining a daily records of visitors’ details.
  • Analyzing customer feedback and drafting customer care periodic reports;
  • Any other duty as may be assigned

JOB SPECIFICATION

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For appointment to this grade, an officer must have: –

  • Diploma in any of the following disciplines: Customer Service, Public Relations, International Relations and Diplomacy, Communication Management, Front Office or equivalent qualification from a recognized institution; and
  • Three (3) years relevant experience
  • Certificate in Computer Application Skills from a recognized institution.

Library Assistant

DUTIES AND RESPONSIBILITIES:

  • Maintain and update borrowers register;
  • Provide technical assistance to library users;
  • Handling general enquiries;
  • Registering new library users;
  • Follow up on overdue publications;
  • Cataloguing, of library material;
  • Shelving of books and documents;
  • Manning the circulation area; and
  • Any other duties as may be assigned

JOB SPECIFICATION

For appointment to this grade, an officer must have: –

  • Diploma in any of the following disciplines: Library Studies, Information Studies, Archival studies or equivalent qualifications from a recognized institution;
  • Three (3) years relevant experience; and
  • Certificate in Computer Application Skills from a recognized institution.

Clerical Officer II

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DUTIES AND RESPONSIBILITIES:

  • Preparation of payment vouchers;
  • Preparation of Imprest Warrants;
  • Preparation of receipt vouchers;
  • Assisting in posting Cash books;
  • Entering data into the Finance & Accounts systems;
  • Preparation of cheques and bank schedules;
  • Sorting and filing of documents for ease of retrieval;
  • Maintaining updated Finance & Accounts registers;
  • Drafting official correspondence; and
  • Any other duties as may be assigned

JOB SPECIFICATION

For appointment to this grade, an officer must have: –

  • Kenya Certificate of Secondary Education mean grade C- (minus) or equivalent qualification; and
  • Passed Accounting Technicians Diploma (ATD) – Level III or its Equivalent
  • Certificate in Computer Application Skills from a recognized institution.

Office Assistant II

DUTIES AND RESPONSIBILITIES:

  • Managing clerical tasks such as sorting and sending mail, dispatching letters, files, and documents;
  • Carrying out messenger duties in and out of the office
  • Photocopying and scanning of documents
  • Preparation and serving of staff tea
  • Maintaining general office cleanliness and ensure that machines, equipment and apparatus are in areas of operation;
  • Keeping an inventory of general office supplies and ordering as needed
  • Maintenance of general cleanliness around the offices by ensuring that litter is collected and disposed of appropriately by the contracted service provider and ensuring general proper sanitation;
  • Ensuring proper housekeeping and habitable office conditions;
  • Moving or carrying office equipment, and furniture and ensuring orderly arrangement;
  • Any other duties as may be assigned

JOB SPECIFICATION

For appointment to this grade, an officer must have: –

  • Kenya Certificate of Secondary Education (KCSE) mean grade D Plain or its equivalent qualification;
  • Certificate in computer application skills from a recognized institution; and
  • Certificate of good conduct from the National Police Service.

All interested candidates who meet the job indent for this position are encouraged to send hard copies of their application letter, curriculum vitae, and copies of their academic and professional certificates together with a clear National Identification card indicating the job reference number by 13th September 2022 at 4.30 p.m. to:-

THE COMMISSION SECRETARY
COMMISSION ON ADMINISTRATIVE JUSTICE
2ND FLOOR, WESTEND TOWERS – WAIYAKI WAY
P O BOX 20414 CITY SQUARE 00200
NAIROBI
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