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Retail Area Manager (Central Region)

Job Description

Job Summary

Contract Type:

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Full time

Job Purpose:

As a Retail Area Manager, you will be ensuring that a network of shops meet their targets in Sales, Installation and Repossessions. Create action plan, follow through with it and adapt in case the plan does not deliver results.

Person specification:

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Have a university degree and working experience in sales leadership

Senior managerial experience with field and operation experience preferable in FMCG

Be willing to travel days a week

Be proficient with the Microsoft Office Suite

Have a valid driving license

Must speak fluent English

Desired skills include:

Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.

You are a strong communicator: It is easy for you to write reports and you raise issues when necessary.

You live to meet targets: You love challenges, you are driven to reach target. Demonstrated ability to meet targets independently as a leader.

You are an experienced recruiter: You have built top performing sales team in the past and can show results.

You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same.

You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.

You have strong solid business sense: You are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action

Excellent verbal communication, listening and phone skills

Good motivational skills and enthusiasm

Experience in project management

If you are up to the challenge, possess the necessary qualifications and experience, please apply quoting the JOB LOCATION on your cover letter.Responsibilities

Job’s Responsibilities:

Ensuring each shop meets their objective: sales, installation and repossession

Creating plan with Retail Manager or Head of Operations to meet targets

Implementing marketing and sales strategies using the retail supervisors

Reporting on the performance of each shop and product to the Retail Manager

Suggesting changes to implementation plans

Description of tasks:

Responsible for sales metrics across a defined network of shops

Supporting retail supervisor in planning for their monthly/quarterly objectives

Assessing the current performance of shops and change plan if necessary

Managing the schedule of retail supervisor and motivating them to reach new heights

Supporting and coaching Retail Supervisor in the field as part of their training

Monitoring their performance against objectives and take necessary actions

Ensuring the shop network covers well the area

Responsible for technician’s performance

Supporting the retail supervisor in managing the technicians

Creating any strategy necessary for the retail supervisor to meet technician related objectives

Supporting the retail supervisor in recruiting new technicians

Monitoring their performance against objectives and take necessary actions

Responsible to implement marketing strategy in coordination with Retail Supervisor

Propose different marketing activities

Work with marketing manager in implementing marketing strategies

Responsible for the operations at the area

Supervise the retail supervisors in its activities

Consolidate information on the performance and operations of the Area

Set targets and objectives for shop staff, and review performance in quarterly reviews

Create monthly plans for Area based on targets, and overall strategy

Create budgets for the area in line with monthly and quarterly plans

Coach agents to become better leaders

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