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CIC LIFE AGENCY MANAGERS

Responsibilities

  • Recruitment, selection and retention of productive Unit Managers and Financial Advisors;
  • Conducting trainings on company products, processes, sales and soft skills to achieve results;
  • Conduct Field Training with Unit Managers and Financial Advisors to ensure hands on approach to sales;
  • Performance management and supervision to drive sales across all product lines and meet targets;
  • Provide one-to-one coaching, mentoring and motivation to agency members and ensure that they effectively implement strategies and agreed action plans;
  • Market segmentation and opening of markets for financial advisors to secure business;
  • Providing effective customer service to both  prospective and existing customers;
  • Preparing sales and other management reports as required from time to time;
  • Identify and open pay points for the agency and monitor the sales growth in these markets; and
  • Performing any other duties as may be assigned by the Business Development Manager

Qualifications

  • Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
  • Must have a valid IRA License for the current year
  • Minimum 5 years’ relevant experience within the financial services industry
  • Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP
  • Excellent leadership, communication and interpersonal skills.


ASSISTANT CLAIMS ANALYST – GENERAL BUSINESS

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PRIMARY RESPONSIBILITIES:

  • Register and analyse intimated claims and advise client on supporting claims documents;
  • Appoint service providers where applicable;
  • Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
  • Process fully documented claims and referring any suspicious claims to the supervisor;
  • Initiate reinsurance and third party recoveries (written demand letters);
  • Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
  • Process all service providers’ invoices and payment within the set standards;
  • Issue discharge vouchers for all fully documented claims;
  • Attend to customer queries and complaints promptly and professionally;
  • Communicate risk improvement measures to the underwriter to take appropriate action;
  • Follow up on claims payments and
  • Prepare various claims analysis reports for clients and management consumption.

PERSON SPECIFICATIONS

Academic Qualifications

  • Degree in business related field.

Professional Qualifications

  • Part qualification in relevant professional field in IIK or ACII
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Experience

  • Up to two (2) years’ relevant experience

Skills and Attributes

  • Excellent communication and presentation skills
  • Problem solving skills
  • Excellent interpersonal skills
  • Good analytical skills
  • Computer literate in MS Office and other office applications
  • Understanding of the working environment /competitors
  • Technical competence in insurance
  • Basic knowledge of regulations by AKI and IRA.

The application should reach us by close of business on 22nd December 2021 through. Please note only short listed candidates will be contacted. If you do not hear from us by 7th January 2022 consider your application unsuccessful

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