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Corporate Affairs Officer (Digital Media)

Position scope

Reporting to the Corporate Affairs Manager, the successful candidate will be responsible for coordinating production of content for the entire digital media strategy, including the coordination and production of all content (text, photos, graphics and videos) for social media platforms, websites and online publications.

Key Responsibilities

  • Implementing the social media strategy for KTDA;
  • Maintaining a consistent look and feel throughout the company’s websites;
  • Tracking, reporting and giving feedback on site metrics, especially on social media;
  • Developing and managing content for the company’s digital media platforms, including the websites;
  • Designing and managing all the company’s digital platforms, including online publications (Facebook, Twitter, LinkedIn, YouTube, Flickr, etc);
  • Developing the digital platforms as integral parts of the Group’s internal and external communication as well as forums for employee and customer feedback;
  • Working with Corporate Affairs team to integrate the Group’s activities with the digital media platforms, especially with respect to communication, customer relations, corporate events, marketing and enhancing the corporate image;
  • Participating in formulation of strategies for the company corporate communication with its publics, both internally and externally;
  • Designing corporate presentations to ensure brand consistency and quality;
  • Providing editorial support to the communications team;
  • Providing content for internal and external publications;
  • Editing corporate photos and videos;
  • Managing the KTDA internet and intranet;
  • Managing and publicizing corporate events;
  • Writing speeches and reports;
  • Responding to media queries;
  • Providing timely information to the media;
  • Perform any other duties as assigned from time to time.

Qualifications/Skills/Experience

The ideal candidate must possess the following qualifications and competencies: –

  • Bachelor’s degree in Communication, Journalism, information Science or a related field;
  • Four (4) years of experience in a similar position and solid experience in managing dynamic websites and knowledge of digital trends;
  • Sound understanding of writing for the web and engaging online audiences;
  • Excellent editorial, communication and organizational skills;
  • Wide knowledge of a range of web applications and social media platforms;
  • Abilities with content management systems, image-editing software, Windows or Macintosh;
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment;
  • Experience of external and internal communications in a busy environment;
  • Must demonstrate high integrity and ethical practice;
  • Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals.

Security Assistant

Main Duties and Responsibilities

  • Assist in planning and coordination of safety of clients during tours/travel with the Security Unit of the establishment
  • Assist in preparation and enforcement of security procedures and regulations
  • Supervising private security guards work and report other administrative matters;
  • Conducting performance reviews of security guards;
  • Identifying training needs for security guards;
  • Assist in arranging for or performing executive protection activities.
  • Responding to medical emergencies, security threats, fire alarms, or intrusion alarms, following emergency response procedures
  • Recommending security procedures for security operations centers, domains, asset classification systems, system acquisition, system development, system maintenance, access control, program models, or reporting tools
  • Preparing reports and making presentations on internal investigations, losses including violation of regulations, policies and procedures
  • Assist in identifying, investigating, and resolving security breaches
  • Serve in monitoring security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives
  • Analyzing and evaluating security operations to identify risks or opportunities for improvement
  • Assisting in creating and implementing security standards, policies, and procedures
  • Conducting physical inspection of property to ensure compliance with security policies and regulations
  • Communicating security status, updates, and actual or potential problems, using established protocols

Knowledge and Skills Required:
The job holder must possess:

  • Bachelor’s Degree in Security and Risk Management or a discipline related to Security Management or other relevant field
  • Minimum of five (5) years of relevant working experience.
  • Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
  • Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
  • Should have strong analytical and be result oriented
  • Must have high standards of integrity and ethical practice
  • Must be capable of functioning effectively both as a team player
  • Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines
  • Should have problem solving and decision-making abilities
  • Should be an effective communicator with the ability to handle both internal and external communication
  • Should demonstrate ability to identify and respond to risk areas within the department
  • Should have effective people management and conflict resolution skills
  • Must have knowledge or skills in report writing

Marketing Assistant 

Main Duties and Responsibilities

  • Meeting with customers to discuss their evolving needs and assess the quality of our company’s relationship with them
  • Assisting in the development and implementation of new sales initiatives, strategies and programs.
  • Organizing marketing campaigns to promoting product awareness
  • Assisting in establishing and adjusting selling prices by monitoring costs, competition, and supply and demand.
  • Preparing periodic sales activities and strategy reports for senior management.
  • Evaluating information based on marketing surveys on current and new product concepts.
  • Collaborating in operational sales as required
  • Providing information to relevant parties on development of future business growth
  • Responsible for achieving the Sales and Marketing Plan targets.
  • Assisting in rolling out marketing strategies set by the company.
  • Assisting in the development, implementation and operationalization of key sales and marketing templates, systems and processes
  • Assist in innovation of new products to attract additional clients and increase market share
  • Ensuring sales performance targets are met to generate income for the company
  • Assist in preparation of and presentation of proposals to potential clients to provide information on the organization’s products and services
  • Defining, implementing and tracking the social media strategy and related KPIs
  • Assisting in defining and implementing sales governance by putting in place weekly and monthly sales status follow ups and reports to ensure proper tracking of sales and marketing activities.
  • Reviewing comments from customers on the products and services and taking corrective action to ensure customer retention
  • Act as a role model for the company’s ethical standard of conduct
  • Supporting customer training and consulting in areas of expertise when called upon to.
  • Supporting in development and execution of monthly and annual budgets,
  • Offering aftersales services to clients
  • Assist in creating and preparing all advertisements related to CFS business

Knowledge and Skills Required:
The job holder must possess;

  • Bachelor of Commerce (Marketing / Business Development) or equivalent
  • Minimum of 5 years of experience of sales & marketing in CFS/Dry Port/Container Terminal.
  • Knowledge of Clearing and Forwarding, Warehousing &Transport
  • Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
  • Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
  • Should have strong analytical skills and be result oriented
  • Must have high standards of integrity and ethical practice
  • Must be capable of functioning effectively both as a team player and a team leader
  • Clean driving license as an added advantage
  • Should have problem solving and decision-making abilities
  • Should be an effective communicator with the ability to handle both internal and external communication
  • Should demonstrate ability to identify and respond to risk areas within the department
  • Should have effective people management and conflict resolution skills
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