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Systems & Network Administrator

Duties & Responsibilities:

  • Network and Systems Management: To ensure that Local Area Network (LAN), Wide Area Network (WAN) are infrastructure systems are fully available, effective, efficient and sufficiently secure as well as set policies and standards. Further it includes innovation, capacity planning and continuous monitoring and instituting of ongoing improvements so as to continuously meet business requirements and user expectations.
  • Service Management and Documentation: Facilitate the development of service designs, operational processes, standards and procedures within the purview of ICT Infrastructure in line with IT service delivery best practices such as ITIL and ISO 20000, with the intention of increasing their maturity. This includes maintenance of technical documentation related to configuration and change management of infrastructure as well as technical troubleshooting and root-cause analysis as part of Incident and Problem management.
  • ICT Project Management: To ensure allocated ICT infrastructure projects well planned and are managed professionally using appropriate project management methods and techniques to minimize risks to the University, while fully realizing expected business benefits within time and budget constraints
  • Vendor Management: Ensure proper formulation, authorization and management of vendor contracts and service level agreements (SLA) for ICT infrastructure acquisition and development projects to ensure contract deliverables are achieved, with consideration of the full systems life cycle (including ongoing maintenance) and that contract risks are minimized.
  • Talent Development and Supervision: Guide, mentor and coach assigned, as well as other ICTS staff in growing their job-related technical skills, organizational skills, team spirit and leadership capacity. This further involves assigning supervisees, tasks and responsibilities and monitoring delivery of the same in meeting University service delivery requirements and expectations.
  • ICT Security Management: Implementing, enforcing and reviewing with an intention to keep it current, the University’s information security policy and the supporting standards and procedures; and at an infrastructure level, ensuring confidentiality, integrity and availability of systems. This includes ensuring logical, physical and environmental security of ICT Infrastructure systems and data according to set security standards and business/user expectations.
  • Disaster Recovery (DR) Planning: Ensure the maintenance of appropriate backup and recovery infrastructure used as part of DR planning for ICT systems and services. This further include disaster recovery planning for ICT Infrastructure systems and regular testing to ensure availability in the event of a disaster to be within stipulated & expected timelines and thresholds (i.e. RPO, RTO, and SDO).
  • Policy Formulation and Compliance: Participate in the formulation, review, updating and propagation of appropriate policies, related standards and procedures to keep them relevant to Strathmore University requirements and in appreciation of best practice. Further, is to abide by them and ensure their enforcement in order to maintain quality ICT Infrastructure services in the University. And to also work towards resolution of identified non-conformance (s) within ICT Infrastructure systems and services as established by quality assessments, audits among other assurance exercises.
  • Professional Development: Grow and maintain professional development by attending educational workshops/seminars/conferences, reviewing professional publications, establishing professional networks and participating in professional societies.
  • Reporting: Support decision making by formulating appropriate technical as well as managerial metrics and insights and using those to design concise and simple reports to apprise senior IT management, respective ICT Committees and/or business management on matters pertaining to ICT Infrastructure services, systems and projects according to agreed schedule/cycles or on ad hoc basis.
  • Other Duties: Perform other duties as may be assigned by the supervisor.

Minimum Academic Qualifications:

  • Bachelor of Business Information Technology (BBIT), Bachelor of Science in Telecommunications (BSc. TC), Bachelor of Science in Informatics and Computer Science or an ICT related degree qualification.
  • Network Administration Certifications (CCNA/HP);
  • Windows Administration Certification (MCSE, etc.);
  • LINUX Systems Administration Certification and/or Proficiency;
  • IT Service Management and best practise (ITIL , CISA, ISO 20000, etc.); and
  • VIRTUAL Server Administration (VMware).

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Experience:

  • 2 years relevant experience in Networks Administration and Systems Administration role within a busy and highly automated ICT environment.
  • At-least 4 years working experience with some prior exposure in an end-user support role

Competencies and Attributes

Competencies

  • Business Case Preparation, RFP preparation, bid proposals, contracts, scope of work reports, and other documentation for IT
  • Server Administration and management skills – Linux and Windows
  • Network infrastructure skills – Cisco, HP etc.
  • Storage and virtualization infrastructure skills- VMware/HP etc.
  • Enterprise Wireless Management
  • Prior exposure in an end-user support role
  • Advanced routing and switching skills
  • Infrastructure monitoring using Nagios, SCOM, SCCM etc.
  • Need to demonstrate some capacity in supervising staff and engaging ICT and business management.

Personal Attributes

  • Thinks outside the box (creative);
  • Attention to detail,
  • Results – oriented;
  • Works well under pressure,
  • Team player;
  • Problem solving focus;
  • Good interpersonal & communication skills.
  • Technical zeal;
  • Strong time management & organizational skills;
  • Self-discipline and drive;
  • High integrity and ethical standards

Spanish Lecturer

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Duties & Responsibilities:

  • Deliver a range of teaching and assessment activities, including tutorials directed towards the delivery of subjects at undergraduate level. Assist in preparing course outlines and maintaining records to monitor student progress.
  • Keep abreast with developments within the academic discipline or professional practice, and to share this knowledge to shape curriculum content, design of learning materials and delivery methods in line with the University’s standards.
  • Ensure timely student assessment through the preparation, moderation, administration and marking of examinations.
  • Guide undergraduate students in identifying research topics, concept development, proposal development and defense coordination. This will also include assisting in student attachment placement and supervision.
  • Ensure that accurate student records, including registers, reports, student assessment and achievement are updated in the Academic Management System.
  • Organize and accompany students in their academic trips as well as oversee students’ co-curricular activities
  • Participate in the continuous assessment process, using a variety of methods and techniques and provide effective, timely and appropriate feedback to students to support their learning.
  • Conduct student practice sessions, discussion sessions, review sessions and similar activities.
  • Contribute to the school’s programs through participation in activities such as serving in committees, revising curricula, teaching materials and reading lists, and taking on other administrative roles as may be required by the School’s Management Committee. Undertake limited administrative duties as requested by the Head of Department.

Minimum Academic Qualifications:

  • An MA or an equivalent master’s degree.
  • Spanish certificate proficiency; Level C1 and above with native or near-native proficiency

Experience:

  • Teaching experience at university level
  • Related industry experience

Competencies and Attributes:

  • High levels of competence and dedication
  • Reliability
  • Has self-initiative
  • Ability to meet deadlines

Director, Faculty Affairs Office

MAIN DUTIES AND RESPONSIBILITIES:

  1. Ensure the quality of the SBS faculty.
  • Participate in the recruitment of SBS faculty to ensure that the staff recruited meets the standards and requirements of SBS.
  • Identify recruitment needs in the school and escalate the needs to the People and Culture department for recruitment purposes.
  • Supports People and Culture in matters relating to faculty contracts for all SBS full-time and adjunct faculty.
  1. Cultivate a high-performance culture at SBS.
  • Support performance target-setting process for SBS faculty members.
  • Conduct appraisals for all SBS full-time and adjunct faculty on a quarterly basis in collaboration with departmental heads and the people and culture department.
  • Frequently track the performance of the SBS full-time and adjunct faculty.
  1. Ensure proper faculty orientation at the school level.
  • Properly induct new faculty members in SBS, provide explanation and guidance on the processes that directly or indirectly affect the faculty member i.e., claims process; proper introduction of faculty to SBS staff members.
  • Induct the new faculty members on the University ethos, school’s teaching methodology, and exam setting among other procedures.
  1. Oversee SBS faculty development.
  • Facilitate development opportunities for faculty by identifying recognition awards, scholarships and fellowships, teaching enhancement activities and courses, and leadership, coaching and professional development programs.
  1. Guide and support faculty in preparing for promotion
  • Actively support the vision, and ethos of the school/university and contribute to a school culture that is positive, purposeful, and professional
  • Coordinate and maintain the sabbatical structure for the school for all faculty.
  1. Communication
  • Communicate Faculty specific information across the school e.g., calendared events
  • Conduct frequent faculty meetings
  1. Administrative
  • In charge of all the claims process of all faculty (both full-time and adjunct) in the Business School.
  • Sitting in the relevant academic committees in the school (Ph.D. Committee, SBS Academic Committee and SBS Research Committee).
  • Coordinate faculty workload allocation and rationalization for both Academic and EE programs.
  • Oversee visiting faculty. Coordinate all processes and procedures related to the visits.
  • Develop the school’s Faculty budget and manage it.
  • Maintain an accurate faculty database.
  • Support the School in all the strategic matters as well as in the day-to-day running by sitting in the Management Committee.
  • Support the Executive Education Department in the approval of timetables and ensuring the right faculty are engaged.
  • Supports SRCC in matters relating to faculty Contracts.

Any other duties that may be assigned by the Executive Dean, Deputy Dean and Associate Deans

JOB REQUIREMENTS

The post holder will be required to have and to demonstrate evidence of the following qualifications, attributes, and skills:

  • An earned Ph.D. or equivalent degree in a relevant field from an accredited and recognized university
  • A Minimum of 32 publications points, of which at least twenty-four (24) should be from refereed scholarly journals
  • At least 6 years of relevant experience with at least 2 years at the level of a senior lecturer
  • Organization skills
  • Excellent communication skills
  • People skills
  • Dynamic and innovative
  • Team player
  • Good supervisory and managerial skills
  • Excellent teaching/lecturing skills

Method of Application

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting the positionson the subject line to recruitment@strathmore.edu by 7TH DECEMBER 2022.

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