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Senior Director, Franchise Operations
Position Overview
- Lead the Franchise or Region team and provide commercial expertise to drive the business plan successfully working with our bottling partners. Co-ordinate all Marketing, Commercial and Franchise activities across a geographic location to achieve volume and share objectives through supporting the execution of the Bottler Business Plan (BBP). Leverage functional support and expertise to address opportunities or issues quickly – Marketing, Commercial, Legal, Public Affairs Communication (PAC, Technical, Finance or HR.
What You’ll Do For Us
Strategy and Business Performance:
- Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments.
- Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler Leadership Team
- Approve and ensure execution of annual Customer Business Plans
Finance
- Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers.
- Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally.
- Effectively adjust and correct during the annual cycle to ensure delivery of profit numbers.
Market Execution and Commercial Excellence:
- Identify commercial and market development improvement initiatives to drive incremental volume, profit or share.
- Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the BU experts.
- Drive the RED agenda with the bottling partner(s)ensuring it is embedded into organizational culture.
- Actively pursue opportunities to improve our Route to Market, leveraging best practices
- Ensure application of consumer programs designed to enhance consumer brand equity.
- Drive horizontal expansion through outlet creation incentive programmes
Manage Capacity to Produce and Distribute
- Lead the conversations with our bottling partners to agree investment levels to meet demand.
- Plan three years ahead for investment in Capacity, Glass and Coolers
- Lead the Quality agenda at the [plants ensuring we meet our Package and Product quality metrics.
- Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain
Franchise Leadership
- Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels.
- Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver 3 year commitments.
People Leadership
- Motivate and lead the Region Team and any dotted line functional support to deliver the Long Range and Annual Business Plan
- Build System and team capability to ensure our team continues to lead the market and build the careers of our Associates.
- Effectively manage all people processes to a high quality, on time and on budget – training, performance management, organizational changes etc.
External Stakeholders and Sustainability
- Represent the Company to all external stakeholders and all KO events.
- Manage the profile and reputation of the company and lobby Governments with the support of PAC.
- Lead the Workplace Rights and Human Rights agenda with bottling partner(s).
- Assist fully in the execution of community programs designed to enhance KO reputation within the community.
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Qualifications And Requirements
- Business degree qualification minimum, MBA preferable
- Minimum 10-12 years’ experience with a FMCG Company with at least 5 years in Operations. Functional experience would be an advantage. Bottler experiences an added advantage.
Skills
- Commercial Acumen
Fork Lift Operator
Job Description
- To facilitate movement of products from the production hall to the warehouses and arrange the products according to the company’s traceability system.
- To facilitate movement of empty glass to the production hall for production
- To offload empty glass and products from trucks
- To load products and empty glass onto trucks for dispatch
- To facilitate movement of any other bulk items and materials in the plant as maybe directed by the supervisor from time to time.
- Ensure that the forklift is kept clean, duly serviced and inspected according to traffic law
- Exercise correct operating habits to ensure that the forklift maintenance costs are minimized
- Conduct daily inspection of the forklift allocated to ensure that the vehicle is sound for use and provide record
Key Duties & Responsibilities
- Ensure that the forklift is kept clean, duly serviced and inspected according to traffic law
- Exercise correct operating habits to ensure that the forklift maintenance costs are minimized
- Conduct daily inspection of the forklift allocated to ensure that the vehicle is sound for use and provide record
- Report any defects on the vehicle and follow up for remedial action
- Ensure that loading of products to the customer is done as per the loading documents
- Perform any other duty as may be allocated by management from time to time
Skills, Experience & Education
- O-Level (KCSE Certificate)
- Driving license class BCE / Forklift certified
- Certificate in motor mechanics or auto electrical is an added advantage
- Minimum 2 years continuous forklift operating experience.