Latest Vacancies at Standard Bank Group

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Manager, Business & Strategy Execution

Job Purpose:

The purpose of the role is to support the Head of Personal & Private Banking in business planning and business performance reviews with in-depth analytics, ensuring decisions and plans are evidence-based. The role will be critical in implementation of continuous improvement initiatives and following up on action plans relating to business performance monitoring and improvement.

To assist the P&PB Head by providing comprehensive administrative support.  These include planning, organizing, directing and controlling the function of the Head’s office in accordance with laid down policies and procedures, delegated authorities and guidelines.

Output:

Business Planning

  • Support the Head of P&PB with the formulation of strategy and the overall process of executing against the strategy.
  • Coordinate and support the overall budget planning activities across the key P&PB functions in coordination with the various Heads.

Business Performance Monitoring

  • Compile monthly/quarterly P&PB reports for submission to P&PB MANCO, Kenya Leadership Council and Bank Board Committees.
  • Co-ordinate collation of broad-based business performance metrics and track performance based on information provided by the MI team.

Monitoring P&PB scorecards and undertake updates based on business plans 

  • Support the P&PB Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
  • Undertake ad hoc and thematic research across the P&PB network, analyse and interpret the results making inferences and recommendations as required.
  • To support the business performance review process by tracking and analysing readiness and performance against the business targets and strategic goals.
  • Support the business planning process across P&PB teams to ensure full alignment of activities and business plans are evidence-based Benchmark performance against competitors and market trends and make recommendations on key performance drivers.

Continuous Improvement

  • Undertake research on new business continuous improvement initiatives across P&PB
  • Analyze and identify metrics for continuous improvements. 
  • Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

Financial Management & Control

  • Performance and Cost Monitoring and variance analysis
  • Keep and maintain adequate records of all business performance management data, including projection trackers.
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Company Secretariat:

  • Preparation of P&PB submission to KLC and Board papers for timely submission to Company Secretariat
  • Monitoring Board actions to ensure business needs are met in a timely manner.

Human Capital:

  • Monitoring P&PB scorecards and undertake updates based on business plans 
  • Support the P&PBManagement team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
  • Undertake ad hoc and thematic research across the P&PB network, analyze and interpret the results making inferences and recommendations as required. Maintain oversight of P&PB organograms.
  • Champion the product trainings (up-skilling sessions) across the floor in collaboration with other departments.

Marketing:

  • Work with P&PB Marketing BP to have oversight of all marketing initiatives including events, year-end gift coordination and procurement of branded goods.

Risk Management

  • BAU issue tracking, follow up and decision tracking for all agreed action points. Managing and ensuring all Ops risk, internal audit and compliance matters are being handled.

General Coordination and Communication

  • Coordinate Distribution activity scheduling and management 
  • Provide support to formal corporate performance review meetings where necessary and manage the P&PB communications.

Administrative support

  • Maintain and update the calendar and schedule of recurrent meetings for the Head of P&PB.
  • Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.
  • Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to Mezzanine floor.
  • Leave management for P&PB Manco on behalf of the Head of P&PB
  • Maintain the P&PB calendar of events (Quarterly staff feedback sessions, Quarterly Business Reviews, Team Building, CIB connect sessions, Quarterly Birthdays, Strategy Sessions)
  • Venue bookings for the P&PB Head client events, and P&PB events
  • Travel bookings for Head P&PB-Flights and Hotel bookings, Visa applications
  • Assisting senior members of the P&PB MANCO and their direct reports as and when delegated for any other duties as required by the job.

Qualifications

Minimum Qualifications

  • Type of Qualification: First Degree
  • Field of Study: Business Commerce
  • Type of Qualification: First Degree
  • Field of Study: Finance and Accounting

Experience Required
Business Management

  • Business Support
  • 3-4 years
  • Experience in managing projects to completion to achieve defined business objectives or metrics.
  • 5-7 years
  • Experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Convincing People
  • Embracing Change
  • Interacting with People
  • Interpreting Data
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Seizing Opportunities
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Business Acumen (P&C)
  • Business Administration Skills
  • Industry Knowledge
  • Project Management (Project Mgmt)
  • Risk/ Reward Thinking
  • Written Communication

Manager, Data Privacy

Job Purpose 

To lead the implementation of the Stanbic Bank Kenya Information Risk policy as it relates to the holistic approach to Information Risk Management. To ensure country compliance with applicable Privacy laws, regulations, and industry standards. To provide oversight of the implementation of the Data Privacy Compliance Framework across all business units in the bank.

Key Deliverables 

Risk, Regulatory, Prudential & Compliance

  • Information Risk Governance: Developing and implementing the information risk and data privacy policies, standards and practices to safeguard the Bank’s information and in response to changing regulations and evolving threats.
  • Risk assessment: Identifying and assessing information risks including data privacy risks and take measures to mitigate them.
  • Compliance: Ensuring that the Bank adheres to the Kenya Data Protection Acy of 2019 and other relevant data privacy regulations and good practices.
  • Privacy impact assessments: Evaluating the impact of changes and processes on data privacy and providing recommendations including regulatory reporting as guided by the ODPC Regulations.
  • Third parties: Assessing third party vendors’ data protection practices and ensuring they comply with the Bank’s standards.
  • Act as the central contact point on matters data privacy and co-operate with the Data Commissioner and any other authority on matters relating to data protection.
  • Facilitate capacity building of staff and other stakeholders involved in data processing operations within the organisation.
  • Reporting: Providing regular reports to senior management on the organization’s data privacy posture.
  • Data governance: Overseeing data classification, retention and disposal practices to maintain data integrity and compliance.
  • Incident management: Developing and maintaining an incident response plan to address data breaches including reporting to relevant stakeholders.
  • Legal liaison: Collaboration with the Bank’s legal department to ensure compliance with data privacy laws and regulations.
  • Act as the central contact point on matters data privacy and co-operate with the Data Commissioner and any other authority on matters relating to data protection.
  • Escalate all strategic and high-risk issues to the Chief Information Risk Officer to ensure these matters are dealt with timeously and as per the standards set out it in the Risk Management Compliance Framework.
  • Monitoring and documentation and notification on data Breaches to both the regulator and the data subjects.
  • Ensure that the Bank maintains an up to date inventory of all data and information assets within the organization as per the Bank’s information risk framework.
  • Access control: Provide an oversight role and report on the effectiveness of the Bank’s compliance to access management related policies.
  • Data mapping: Creating data flow diagrams and data maps to track the movement of information assets and identify potential points of data leakage.
  • Lead and drive the digitisation, culture, data driven approach, monitoring and assurance activities and toolbox enablers to ensure the implementation and embeddedness of information risk management and data privacy across the entire organisation.
  • Keep abreast of and analyse relevant legislative and regulatory developments in collaboration with key stakeholders such as Non-Financial Risk, Compliance and Legal & Governance in order to inform the Risk Management Data Privacy Compliance Framework, to understand the implications for the organisation and to deliver expert advice in collaboration with key stakeholders such Non-Financial Risk, Compliance, Group Legal and Local Data Privacy Officers.
  • Track to closure all action plans arising from risk assessments, ops risk reviews, internal and external audits, and regulatory inspections to improve the IT and Cyber risks and control environment

Qualifications

Minimum Qualifications

Education Level

  • Bachelor’s in Computer science, Information Systems or related discipline or a related discipline
  • Relevant Masters Degree (added advantage)
  • CISSP; CISA; CISM; CRISC; CDPSE or any privacy related or data privacy certification(s) – at least ONE Mandatory
  • Risk Management qualification
  • Information security risk certification.
  • CCNA certification

Experience Required

Knowledge Required

  • Practical knowledge of risk and control frameworks and application in financial services industry preferably in banking.
  • Experienced risk manager. 7+ years of experience working as a senior risk management professional preferably in the Financial Services Sector.
  • Project management skills to execute risk related projects effectively and the ability to resolve conflicts.
  • Subject matter expert on information risk management, with knowledge of industry leading practices
  • Ability to promote strong teamwork and leadership behaviors within the department/function and across the Bank.
  • Effective communicator with excellent written and verbal presentation skills to a wide variety of senior managers across the Bank.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Checking Details
  • Developing Strategies
  • Documenting Facts
  • Embracing Change
  • Establishing Rapport
  • Examining Information
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Managing Tasks
  • Resolving Conflict
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Analysing Insurable Risk
  • Automation Acumen
  • Automation Delivery
  • Automation Enablement
  • Automation
  • Business Continuity and Disaster Recovery Planning
  • Business Process Design
  • Business Process Improvement
  • Client Relationship Management
  • Collaboration
  • Compliance
  • Continuous Improvement
  • Creative Problem Solving
  • Data Analytics & Visualization
  • Data Architecture
  • Data Compliance
  • Evaluating Risk Management Effectiveness
  • Information Management
  • Information Security Management
  • Knowledge Management
  • Legal Compliance
  • Legal Knowledge
  • Legal Research
  • Operations Risk Management
  • Product and Services Knowledge
  • Risk Awareness
  • Risk Identification
  • Risk Management
  • Solution Design & Enablement
  • Strategic Alignment & Execution

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