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Massive Recruitment at Telkom Kenya

Massive Recruitment at Telkom Kenya

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Data Analyst Jobs, Telkom Kenya Jobs,

Data Analyst – Specialist

Region:     Nairobi
Reporting to: Manager – Network Performance
Band: 3
Department: Technology Division

Who We Are
Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.


Role Purpose
Reporting to the Manager Network Performance, the job holder will be required to leverage data for business benefit and provide actionable insight. This means understanding the data landscape, selecting the best tools to interrogate the data, and through manipulation and analysis, recognize the trends and patterns seen in order to deliver insight that provides business solutions.

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Responsibilities

  • Automate complex, manual and error-prone processes.
  • Generate on-demand reports for the business users.
  • Training of users on the various tools developed
  • Lead the process of data Collection
  • Interpret data, analyze results using statistical techniques
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Review reports and performance indicators to locate and correct problems
  • Locate and define new process improvement opportunities
  • Conduct data Collection from Vendor Tools – NETNUMEN, PRS, ENIQ

Academic/ Professional Qualifications

  • BSC in Information Technology, computer science
  • Minimum of 5 years’ experience in Technology
  • Must have strong data analytical skills
  • Visualization of tools like Power BI, or tableau tools desirable.
  • Well conversant with windows and Linux server environments
  • Should be familiar with project management processes such as budgeting and scheduling.

Experience

  • Knowledge of Database management tools and usage ( Oracle, SQL)
  • Scripting skills (VBA, Python..)
  • Skilled in used of visualization tools ( Power BI, Tableau or Qlik Sense)
  • Knowledge of Network OSS Tools such as PRS, U200, ENIQ and Netnumen a plus
  • Conversant with NETNUMEN, PRS, ENIQ tools
  • Strong planning, organizational and critical thinking skills
  • Problem solving skills

How to Apply
Application should be sent to irecruitment@telkom.co.ke for internal applicants and to recruitment@telkom.co.ke for external applicants by providing an updated Curriculum Vitae (CV) before 5th June 2020 including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.


Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

HEAD OF AGENCY NETWORK

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Regions: Nairobi
Reporting to: Director, Sales & Distribution – Mobile Division
Band: 4.2
Department: Mobile Sales

Who We Are
Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.


Business Context & Main Purpose of the Role:
This is a key position in driving traction for Telkom’s Mobile Financial Services (MFS) offering – Tkash.
The position is primarily responsible for:

  • Agent and merchant network acquisition through the development and execution of the MFS distribution strategy.
  • and achievement of sales and acquisition targets whilst ensuring strong MFS point of purchase presence and brand visibility country wide.

Key Duties and Responsibilities

  • To define the Agent and Merchant network strategy for MFS
  • To undertake RTM strategy review for MFS and Implement in sync with the Mobile Sales Division go to market structure
  • Define and manage operational processes for Agent and Merchant on-boarding
  • To oversee and drive the people capability agenda for MFS across all levels – TKL staff (Field & Retail), 3P Staff and Partner Staff.
  • To ensure full training & cascading of the necessary Anti Money Laundry (AML) and regulatory requirements
  • Together with Sales Management, set MFS 30-day Active Agents & 30-day Active Merchants Targets for the Sales Force
  • To support Mobile Sales’ overall acquisition Agenda
  • To achieve in-market brand visibility targets with support from HQ-led Trade Marketing & Brand Activities
  • To monitor the MFS activities of competition and to prepare counter action plans.
  • To build interfaces & relations with other departments to drive overall Telkom agenda in trade: Finance, Logistics, Marketing

Academic/ Professional Qualifications

  • Bachelor’s degree in Business, Marketing or related field from a recognized institution
  • Minimum 7-10 years of experience in sales, distribution and customer service and relationship management, including 2-3 years in a similar position in an MFS Environment
  • Experience in Telecommunication / ICT industries and good understanding of these services and solutions are preferred.

Professional Skills

  • Proven management and motivation skills
  • Strong analytical skills including demonstrated experience using hard data and metrics to measure performance, determine improvements and innovations.
  • Solid understanding of market, competitors, & customer
  • Strategically Oriented – solid understanding of the integrated set of products and services included within the MFS portfolio; able to identify opportunities & define and implement these opportunities
  • Financial Management – develop and manage budgets, drive down costs wherever possible.
  • Presentation and communication skills – superior, both written and oral. Experience in report writing.

How to Apply
This position is open to Kenyan citizens only. If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position. Application should be sent by latest 5th June 2020 , please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply through irecruitment@telkom.co.ke for internal applicants and to recruitment@telkom.co.ke for external applicants and ensure the job title is quoted on the subject field. Only shortlisted candidates will be contacted.

Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, tribe, religion, gender, age or disability.

Product Development Specialist

Regions: Nairobi

Reporting toHead of Product & Innovation

Band: 3

Department: Mobile Division, Marketing

Who We Are

Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

Role Purpose:

This role will have focus on Product Management throughout the Product Life Cycle from development to execution. He/she will ensuring that the commercial goals for the Value Added Services (VAS) and Digital products are met and also grow and develop the VAS and Digital products portfolio.

Key Duties and Responsibilities:

  • Execute the Mobile product strategy and roadmap
  • Develop and implement innovations that enable customers derive more satisfaction from Telkom VAS products and Digital products
  • Deliver forecasted revenue targets and growth in usage of existing VAS services
  • Drive the customization of VAS for key market segment and ensuring that commercial partners adhere to Telkom quality standards
  • Identify, develop and commercialize new revenue streams for the VAS and Digital products
  • Drive the positioning of Telkom VAS and Digital products in the market place
  • Conduct reconciliation with the different content providers

Academic/ Professional Qualifications

  • Bachelor’s degree in Business, Marketing or related field from a recognized institution
  • Minimum 3-5 years of experience preferably in Product Management
  • Working knowledge in VAS functions, its application in various markets and revenue models
  • Demonstrated success in defining and launching excellent products
  • Experience in Telecommunication / ICT industries is preferred

Professional Skills

  • Management / flexibility : Experienced in managing, developing and motivating others to get work done
  • Team-work / collaboration : must be a strong team player with a commitment to value-based leadership
  • Initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
  • Influence & persuasion : ability to project a strong, positive image of him/herself and the Company

How to Apply

This position is open to Kenyan citizens only. If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position. Application should be sent by latest 5th June 2020 , provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply through irecruitment@telkom.co.ke for internal applicants and to recruitment@telkom.co.ke for external applicants and ensure the job title is quoted on the subject field. Only shortlisted candidates will be contacted.

Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, tribe, religion, gender, age or disability.

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