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Program Manager -Network Security

Responsibilities

  • Dig deep into the technologies as a Subject Matter Expert 
  • Understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc. 
  • Work directly with customers to validate successful deployments and guide secure network architecture decisions.
  • Recognize our customers’ needs, how these needs drive deployments, and what feature gaps exist.
  • Drive the customer story internally to lead the evolution of our products.
  • Contribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, etc. 
  • Maintain demo/lab environment for effective demonstration, problem solving, and learning. 
  • Work with early adopter customers in preview programs to test new scenarios, gather feedback and triage issues with developers.

Qualifications

Required Qualifications:  

  • Technical experience in enterprise security and/or networking.
  • Technical experience in cloud computing, preferably Azure.

Preferred Qualifications:

  • Demonstrated ability to come up-to-speed quickly on a new technical domain.
  • Passion for technology, software engineering, quality, and customer solutions
  • Excellent Technical PM fundamentals: design savvy, data-driven, disciplined, deep and diverse customer empathy, passion for learning, can-do creativity, concise communications and PM persuasion skills.
  • Creativity and optimism grounded in practical engineering and business know-how.

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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Program Manager

You will love working on this team if

  • You want to leverage all parts of (and further develop) your blend of technical acumen, customer obsession, and industry knowledge to have discernable influence on what we build and love seeing customers successful. 
  • You are a strong leader but thrive in a truly team-oriented environment. We win and struggle together, yet everyone has tremendous individual growth paths. You value collaboration and genuine relationships over ego. 
  • You enjoy identifying and solving problems driven by optimism of what is possible. 
  • You embrace risk taking. We experiment a lot, focusing on streamlining/operationalizing where we can leave optimal time for innovation and delivering customer-obsessed change to engineering and solution acceleration for our customers. 
  • You have technical curiosity and can discuss cloud solutions and their most important capabilities. 

Responsibilities

  • Responsible for working with engineering feature owners to drive feedback to their development lifecycle through standard and customer service delivery, such as NDA roadmap calls, design exercises, listening sessions, and private previews. 
  • Curate and build technical depth in Azure Security solutions and specifically in the product(s) assigned as your focus area. 
  • Build stakeholder relationships both internally and externally to identify gaps and support continuous improvement of our team and service delivery. 
  • Partner with peers in other divisions to engage in complex multi-cloud, multi-feature scenarios – identifying gaps and greatest areas of unrealized value. Develop proposals and work with engineering owners to advocate for our customers and prioritize accordingly. 
  • Evolve meaningful objectives, key results, and track against those based on alignment to divisional and organizational priorities. 

Qualifications

  • 2 years of success in technology, program management, and/or customer success management.  
  • Thought Leadership. Ability to share insights with technical teams and internal communities; Experience in managing various stakeholder relationships to get consensus on solution/projects.  
  • Passion for customers and a desire to champion the customer experience and business value.  
  • Great collaboration and relationship building. 
  • Microsoft Office Tools. Microsoft Word, Excel, PowerPoint, Microsoft Teams, SharePoint, Microsoft Flow, PowerBI. 
  • Critical thinking and problem-solving skills with a desire to roll up the sleeves and make things happen. 
  • Collaboration. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. 
  • Communication. Ability to orchestrate, lead, and influence virtual teams. Strong verbal, written and presentation skills for both large and small audiences at various levels of organization and public. 
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Program Manager 2-Cloud + AI Security

Microsoft is leading the security industry with enterprise and cloud-based security products. Our team is at the forefront of this, with a focus on Azure Security Center (ASC), Azure Sentinel and Azure Network

Security (Firewall, DDOS, WAF). We sit between our developers and our customers; and it’s our job to create deep engineering relationships with the field, our customers, and our partners. As a DeploymentSuccess PM, you’ll play an important role in shaping our products.

This Role will focus on Azure Sentinel. Our Mission: Help our customers get secure and propel our services to cloud scale.

Responsibilities

What you’ll do to help us achieve our mission:

  • You will dig deep into the technologies as a Subject Matter Expert
  • You will understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc.
  • You will help our customers understand how to validate successful deployments and to interpret detections and alerts
  • You will recognize our customers’ needs, and how these needs drive or don’t drive deployments/usage, and what blockers exist
  • You will work closely with engineering, sales, and support teams to handle customer inquiries and incidents raised through customer interaction channels by addressing questions directly or routing to the appropriate resource and tracking to resolution
  • You will find blockers, bugs, and feature opportunities and partner with our engineering teams to resolve issues and drive fixes into future products
  • You will tell the customer story internally to drive the evolution of our products
  • You will contribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, etc.
  • You will contribute writing samples such as Azure Logic Apps playbooks, PowerShell scripts, ARM templates for Azure Policy to enable customers to operationalize product usage in their environments
  • You will keep your demo/lab environment up to date for effective demonstration, problem solving, and learning

Ideally, you demonstrate experience, passion, and proficiency in these areas: 

  • Azure Fundamentals, Security, SIEM
  • Strong collaboration and communication skills for effective internal and external relationships 
  • Strong critical thinking and problem-solving skills 
  • Strong organizational skills with ability to consolidate and integrate a wide range of inputs 
  • Experience working with customers and field sales teams with a strong customer satisfaction track record in customer facing role 
  • Technical curiosity and aptitude to quickly master service capabilities, technical issues, business trends, and customer needs 

Qualifications

We thrive in a fast-paced work environment where there is always a new challenge. This gives you heaps of opportunities to showcase your talents, technical skills, and customer obsession. Your work will directly impact product engineering decisions based on customer experiences and data. If these are the things that excite you, we encourage you to submit your application today. 

Required Qualifications: 

  • Minimum 1 year Azure experience.
  • Minimum 1 year Security experience.

Preferred Qualifications: 

  • Bachelor’s degree preferred.
  • You are a fast learner 
  • You enjoy working on a team and collaborating both in person and remotely.  
  • You possess a strong desire to roll up your sleeves and make things happen.  
  • You are confident, self-motivated, and enthusiastic.  
  • You are willing to travel, sometimes extensively.  

#Azure

FAQs: 

  • Is this position located remotely or is it based in Redmond? 

This role will be located in Kenya.

  • Do I have to have all the listed skills to apply? 

Not necessarily, but it’s good to have most of them. We sit in a space of new teams and technologies, so we are constantly learning and growing every day. We want people who are passionate and want to learn deeply, every day. If you have some of the skills listed above, but you are a master learner, then apply. 

  • Do I need to have PM or Developing experience? 

While we have had people from strong PM backgrounds, we are not exclusive to that background particularly. Additionally, some members on the team do some development mostly through PowerShell scripting. This is not a requirement for the role. 

  • What does the day to day look like? 

You have the ability to define your own daily schedule that supports the needs of the team and your personal life. 

Senior Software Engineer-Identity Cloud + AI

Responsibilities

  • Design and develop large scale distributed software services and solutions
  • Adhere to and drive modern software engineering practices through design reviews
  • System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions
  • Develop “best-in-class” engineering for our services by ensuring that the services and the components are: well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.
  • Improve test coverage for services, organize and implement integration tests, and resolve problem areas
  • Considers testability, portability/monitoring, reliability, and maintainability, and understands when code is ready to be shared and delivered
  • Exposes test coverage issues, organizes and implements integration tests, and resolves problem areas
  • Gain a working understanding of Microsoft businesses and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users
  • Focus on customer/partner needs through a data driven approach
  • Troubleshoot and optimize automation, reliability and monitoring for LiveSite 

Qualifications

  • 7+ years of software development and design experience
  • Bachelor’s Degree in Computer Science, Computer Information Systems, Math, Engineering or related field, or completion of a Code/Developer academy program
  • Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript
  • Experience in open-source software development

#Identity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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