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Senior Teleradiology and PACS Systems Administrator

Core Functions / Responsibilities:

In particular he/she will:

  1. Perform and coordinate and monitor the installation, configuration and connection of the PACS system and software related to digital radiology and Teleradiology for IOM field operations worldwide, in coordination with IT focal persons in the field.
  2. Perform and monitor day-to-day housekeeping/maintenance of the Teleradiology PACS software, databases and other various Teleradiology software services in Manila IOM Global Teleradiology Center and local missions worldwide.
  3. Provide real-time technical support and troubleshooting of bio-data and system errors for PACS systems and Teleradiology applications databases and servers running in The Center and different missions worldwide.
  4. Prepare and maintain technical documents, like users’ instructions, manuals and technical support guides to be used by the Center and users worldwide.
  5. Perform the necessary system set-up and configuration as part of the technical preparation during /implementation of IOM Teleradiology service to new IOM field missions and non-IOM Panel sites in different parts of the world, in coordination with the focal IT colleagues in field missions as applicable.
  6. Plan and conduct online/onsite and user technical training workshops for medical IT colleagues and Teleradiology users in Migration Health Department (MHD) field operations and other end-users worldwide.
  7. Act as a focal point for the Regional Teleradiology Center for any Teleradiology and PACS systems technical issues and provide support as needed.
  8. Participate in the evaluation of Digital Radiology and Teleradiology systems related software and hardware solutions; customize open source software for enhancement, adding functionality and integrating with existing Teleradiology and PACS systems.
  9. Develop, test and maintain Teleradiology reports in SQL Reporting Services and providing regular reports as needed.
  10. Perform the Teleradiology service process as needed including routine clerical, data reports, and administrative works and monitoring the daily workflow and capacity tracking as needed.
  11. Keep track and record of the readings in Teleradiology systems, the submission of the Chest X-Ray images and the reports to the eMedical websites, and the notification to the missions when needed.
  12. Provide technical support during weekends, holidays or outside working hours as well as “stand-by” focal person on a rotation basis upon request or as needed.
  13. Guide, coordinate, and monitor work of the Teleradiology service assistants as needed and promote and monitor observance of the daily smooth primary reading coordination, workflow and timeliness.
  14. Perform other related duties as may be assigned.

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Required Qualifications and Experience


  • Completed university degree in Information Technology, Computer Science or Computer Engineering or a related field from an accredited academic institution with a minimum of five years of relevant work experience
  • Completed high school degree from an accredited academic institution, with seven years of relevant professional experience.
  • Certificate in PACS administration or Health informatics is an advantage


  • Experience with PACS system administration, digital radiology and Teleradiology. Understanding of the industry an advantage.
  • Experience with SQL and J2EE, JBoss, Apache Web and Tomcat; configuration management of Enterprise applications.
  • Experience with PHP and .Net is an added advantage;
  • Knowledgeable with Javascript, CSS, DHTMLX, jQuery and Application frameworks;


  • Strong software development skills; strong skills in SQL development, database integration with web-based applications is advantageous;
  • Excellent analytical and problem-solving skills;
  • Demonstrated skills in systems analysis and design techniques, testing and documentation required
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Required: Fluency in English and Kiswahili is required. Working knowledge of French or any other UN Official language is advantageous.

ICT Assistant

Core Functions / Responsibilities:

  1. Implementation, management and maintenance of Information Technology and
    Communication services and network.
  2. Provide onsite support to the above-mentioned systems and services.
  3. Installation, configuration and upgrading, Servers, Backup systems, desktop and laptop
    computers and software used in the mission.
  4. Maintain communication systems/equipment including, mobile lines, PABX, VOIP and
    other sat-phones, Internet access, and all other communication related matters.
  5. Ensure data and system integrity by setting up and administrating ICT security systems:
    anti-virus, backup routines, access controls, firewall and physical security.
  6. Provide appropriate ICT training to all users in the mission.
  7. Assist in the design of database systems and applications as required by local
    specifications and providing technical support to users.
  8. Follow IOM ITC Standards and liaise with IOM ICT departments in Manila for the
    installation and running of VPN-access to the WAN.
    IOM is committed to a diverse and inclusive environment. Internal and External candidates
    are eligible to apply to this vacancy.
  9. Maintain regular updates to the technical documentation for the voice and data networks.
  10. Maintain/follow up appropriate maintenance contracts for all ICT equipment.
  11. Maintaining necessary documentation for system maintenance and support procedures.
  12. Perform such other duties as may be assigned.
    Required Qualifications and Experience
    • High school Certificate with training in MIS, Computer Science/ Telecommunications/
    Engineering or a related field from an accredited academic institution with 5 years of
    relevant professional experience.
    • Completed Bachelor’s Degree MIS, Computer Science/ Telecommunications/ Engineering
    or a related field from an accredited academic institution with 3 years’ relevant professional


  1. Atleast 3 years work experience in ICT or a related field is required.
  2. A holder of relevant certification especially A+, N+, Microsoft Certifications and CCNA will
    be an advantage.
  3. Ability to develop and maintain databases using MS Access, Visual Studio and/or SQL
    2005 or higher will be a definite advantage.
  4. Experience in managing computer networks preferably Windows 2008 Server and Client.
  5. Knowledge on the use of messaging systems i.e. MS Exchange and hands-on support for
    MS Office products.
  6. Excellent verbal and written communication/management reporting skills.
  7. Ability to follow instructions and implement policies and procedures from his/her
  8. Ability to prioritize, organize and manage a large and diverse workload under pressure.
  9. Ability to work and contribute as a team member in systems implementation.
  10. Ability to work under minimal supervision.


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