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Front Desk Assistant / Usher
Diploma, Associate’s degree
(NOTE: Get a 6 Figure Salary Even Without a Degree or Masters working with NGOs and the UN. Get More Details Here.)
KES 20000 – KES 25000
Full timeOur growing company is in need of a charismatic, dedicated and knowledgeable person to provide front office services to clients and visitors of Optica Limited. This includes:
- Responding to client enquiries on orders or services rendered
- Directing walk in clients and guests on various enquiries they may have.
- Provide prompt feedback to client enquiries and complaints.
1. Ensuring all walk in clients are attended to and given proper assistance.
2. Ensuring clients are directed accordingly based on their queries.
3. Ensuring clients waiting area is neatly arranged
Closing: Dec 28, 2021
Education: Bachelor’s degree
Work experience: 3 years
Language skills: English, Swahili
Salary: KES 40000 – KES 60000
Salary Period: Monthly
Contract Type: Full time
This position aims to maximize overall performance of the branch by tackling critical areas impacting performance and customer experience. The Ideal candidate should have a minimum of 3 years experience in a similar role in a retail operation. An equal emphasis will be given to candidates with logical thinking skills which will help in constructing systems, controls and process flows and will equally help in guiding the teams with the day-to-day operations.
- Overall management of day-to-day operation of the branch.
- Enhancing the overall customer experience at the branch.
- Continuous upgrading of the product mix of branch that will give the best performance.
- Ensuring all Staffs are best equipped with knowledge and skills related to selling.
- Submitting detail sales reports on a regular basis with critical comments on the performance on how to improve
- Participating in regular performance meetings with HQ retail management team with a presentation of reports