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Front Desk Assistant / Usher

Job Requirements

Education:

Diploma, Associate’s degree

(NOTE: Get a 6 Figure Salary Even Without a Degree or Masters working with NGOs and the UN. Get More Details Here.)

Work experience:

12 months

Language skills:

English

Job Summary
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Salary:

KES 20000 – KES 25000

Salary Period:

Monthly

Contract Type:

Full timeOur growing company is in need of a charismatic, dedicated and knowledgeable person to provide front office services to clients and visitors of Optica Limited. This includes:

  • Responding to client enquiries on orders or services rendered
  • Directing walk in clients and guests on various enquiries they may have.
  • Provide prompt feedback to client enquiries and complaints.
Responsibilities

Responsibilities

1. Ensuring all walk in clients are attended to and given proper assistance.

2. Ensuring clients are directed accordingly based on their queries.

3. Ensuring clients waiting area is neatly arranged

Branch Manager

Closing: Dec 28, 2021

Job Requirements

Education: Bachelor’s degree

Work experience: 3 years

Language skills: English, Swahili

Job Summary

Salary: KES 40000 – KES 60000

Salary Period: Monthly

Contract Type: Full time

This position aims to maximize overall performance of the branch by tackling critical areas impacting performance and customer experience. The Ideal candidate should have a minimum of 3 years experience in a similar role in a retail operation. An equal emphasis will be given to candidates with logical thinking skills which will help in constructing systems, controls and process flows and will equally help in guiding the teams with the day-to-day operations.

Responsibilities
  1. Overall management of day-to-day operation of the branch.
  2. Enhancing the overall customer experience at the branch.
  3. Continuous upgrading of the product mix of branch that will give the best performance.
  4. Ensuring all Staffs are best equipped with knowledge and skills related to selling.
  5. Submitting detail sales reports on a regular basis with critical comments on the performance on how to improve
  6. Participating in regular performance meetings with HQ retail management team with a presentation of reports

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