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Research and Design Lead

Responsibilities

Business Delivery:

  • Responsible for all Domain business projects by resourcing and leading virtual teams across IT
  • Responsible for delivering 95% of the projects on time
  • Responsible for ensuring project stability within max 48 hours
  • Ensure agile is implemented in at least 50% of the projects
  • Maintain an accurate registry of all business projects  with various statuses and ensure business teams are appraised at all times
  • Align with business product leads & PMO on project KPI’s, milestones and timelines

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Leadership:

  • Attend business strategy meetings to ensure IT is aligned with business needs
  • Regular team and one-on-one engagements
  • Build the team skillset according to the fit for future program
  • Team performance management
  • Provide budget inputs for business solutions.
  • Attend BU strategy sessions
  • Weekly Delivery reporting to BU HoDs and Senior Managers on the status of their deliverables

Business Analysis:

  • Responsible for gathering, detailing and documenting all business requirements
  • Ensure sensible consensus is reached for all requirements/specifications and help business, IT, CXX, Revenue Assurance and test leads to have the same mutual understanding
  • Ensure test plans cover all aspects of Business Requirements and existing business rules

Solutions Design:

  • Responsible for Solutions Design to meet business requirements and non-functional requirements
  • Drive reuse on all technical and business functionality designed and no duplication of business components
  • Collaboratively oversee the development/configuration of solutions as per agreed designs
  • Provide solution architecture input into all new system tenders

QUALIFICATIONS

Qualifications

  • Degree in Science/computer science/Engineering/Business related.
  • Strong business acumen and mindset
  • 5+ years of technical experience in a busy IT development environment, 2 years of which must include experience in designing systems and solutions.
  • 3+ years’ Experience in Technical Leadership of large IT projects
  • Team player who is skilled at building up and managing stakeholder relationships successfully
  • Ability to persuade stakeholders and to champion effective techniques through delivery
  • Ability to drive initiatives without any formal authority in an ambiguous environment
  • A curious and innovative mind that built things.

 Infrastructure Operations Engineer

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Responsibilities

  • Working in an agile environment and utilizing relevant tools such as Jira & Confluence.
  • Administration, configuration and troubleshooting of servers based on Windows, UNIX/Linux and Virtualization which includes quick response, problem resolution and escalation of issues.
  • Administration, configuration and troubleshooting of SAN/NAS storage systems and SAN directors. This includes storage LUN provisioning and Zoning.
  • Analysis of server/storage hardware and operating system software. This includes implementation of tactical service improvements, upgrades and patching.
  • Collaborating with the team and various stakeholders to identify technical problems, design solutions for them and help implement where required. This involves collaborating with both technical and non-technical staff
  • Operations of backup tools, respective hardware and software assurance and testing of disk and data recovery. In case of issues offer prompt restoration of lost data for the business.
  • Remediation of Security, Compliance and Audit Issues within the Core Infrastructure
  • Technical support for assigned company initiatives and projects. Participation in feasibility studies and testing for new IT infrastructure components.

QUALIFICATIONS

Qualifications

  • University Degree in Computer Science or Engineering.
  • 4+ years’ experience in infrastructure support and/or planning in an environment with mixed VMware and Redhat virtualization.
  • 4+ Years’ Experience as Systems administrator, Network administrator or analyst in a multifaceted business environment with integrated/mixed Windows, UNIX/Linux server environment 
  • System Administration Techniques – understanding OS Performance, Microsoft and UNIX/Linux enterprise hardware and storage.
  • Experience in enterprise SAN/NAS storage and SAN Directors management.
  • Azure, AWS, and GCP certifications preferred
  • Attention to details and analytical thinking
  • Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
  • Strong oral, written, interpersonal communication and leadership skills

Certification in any of the following Systems and Network or related trainings is an added advantage

  • SAN Storage Certification
  • Cloud Technology Associate
  • Cloud Administrator
  • Cloud Security & Governance
  • Certified in Cloud Infrastructure and Services Associate (EMCCIS)
  • Cloud Architect,
  • Virtualized Infrastructure Specialist
  • Network certification e.g. CCNA, CCNP
  • UNIX/Linux certification e.g. VCP

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