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Field Service Outside Sales Representative – Tanzania

Job Description

What you will do:

  • Develops account profiles and executes the sales plan.
  • Applies market and account skills necessary for dealing with specific target audiences.
  • Identifies and contacts potential customers or prospects, either existing or new.
  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery.)
  • Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
  • Provides monthly forecasts and summaries in a timely manner.
  • Participates in the preparation of analysis and reports on field service performance.
  • Prepares sales quotations and proposals with the help of quotation team in respect of Field Services expected margin.
  • Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
  • Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
  • Educates customers on all SE products and services with special attention on Recurring and digital Offers
  • Provides mentoring, coaching and guidance to other sales employees
  • Coordinates and/or attends trade shows and marketing/sales seminars as needed

About you:

  • Technical Qualification
  • 5 years of relevant work experience in technical sales
  • Inside sales or CCC experience is a plus
  • Ability to build a sustainable and reliable relationship with the customer.  The concept of Customer Intimacy is critical in Field Services.
  • Excellent verbal and written communication skills including C-level customers
  • Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. 

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Qualifications

About you:

  • Technical Qualification
  • 5 years of relevant work experience in technical sales
  • Inside sales or CCC experience is a plus
  • Ability to build a sustainable and reliable relationship with the customer.  The concept of Customer Intimacy is critical in Field Services.
  • Excellent verbal and written communication skills including C-level customers
  • Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. 

 Manufacturing Supervisor-East Africa

Job Description

Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration – we’re a great place to work and we are continually striving to be the best place to work!

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About the role.

The individual will be responsible for management of assembly teams to meet customer needs in terms of cost, quality and lead time and to drive continuous improvement. The ideal candidate will be well-versed in all health and safety regulations, staff management & evaluation and will also have aptitude in undertaking administrative tasks such as reporting, budgeting etc.

What you will do:

  • Prepare and schedule Monthly & weekly production plans
  • Ensure achievement of production schedules in accordance with the objectives of cost, quality and lead time, through daily supervision and job evaluation.
  • Execute assembly tasks in line with the expected level of safety, quality, cost and time.
  • Adjust production schedule by undertaking load versus resource balance while utilizing real time shop floor management systems in line with customer priorities and variations in customer demand.
  • Enforce safety & health rules & 5S throughout the manufacturing area and ensure Occupational Safety & Health Administration standards and policies are complied with.
  • Animate daily Short Interval Meetings & define daily action plan/targets with appropriate indicators and evaluation
  • Prepare daily & monthly production reports.
  • Organize the training needs of teams and manage the versatility in accordance with the target defined.
  • Coordinating with other functions of the organization to ensure seamless flow of operations.
  • Contribute to the industrial processes improvement and Participate at investment proposals definition to contribute to continuous improvement
  • Responsible for standard management tasks that includes employees’ performance, discipline, badging, development, engagement, absence, e.t.c.
  • Ensure good employment relationship within the team.
  • Participate in the Projects Kick Off and projects review meetings.

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Qualifications

About you:

  • Bachelor’s degree in Engineering-Electrical, Mechanical, Industrial or Mechatronics
  • At least 5 years’ experience in manufacturing environment at supervisory level
  • Ability to interpret technical drawings, layouts, Single line diagrams, specifications and schematics
  • Effective interpersonal, analytical and communication skills
  • Able to work in a fast-paced environment and multi-task effectively while delivering under pressure
  • Excellent organizational and prioritization skills
  • Be able to work within approved budget, develops and implement cost saving measures, and Conserve organizational resources.
  • Self driven and proactive
  • Ability to use KPIs (Key Performance Indicators) to monitor industrial performance

 FSR- Cooling

Job Description

Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration – we’re a great place to work and we are continually striving to be the best place to work

About the role:

Responsible to provide professional services for the company’s customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on the company’s complete range of Air Conditioning units

What you will do:

  • Perform startup/commissioning, preventive maintenance and corrective/unscheduled maintenance on all company equipment.
  • Participate and lead in proactive team efforts to achieve departmental and company goals
  • Perform advanced and custom audits of customer’s site, working with sales to complete availability Assessments.
  • Perform consulting services at customer site as well as over the phone.
  • Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, to resolve escalated problems.
  • Document all required information for each site visit performed.
  • Manage installation projects as well as unit replacement when necessary.
  • Properly document, label, and return all defective parts utilized in the repair of company equipment to the designated disposal/repair location.
  • Educate customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as the company
  • Must comply with all safety policies, practices and procedures Perform other duties as assigned

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Qualifications

About you:

  • Technical qualification/degree in mechanical/refrigeration with 3-5 years equivalent experience in a related field.
  • Prior experience with field service is required.
  • Prior experience with Precision Air Condition preferred.
  • Strong knowledge of mechanical / refrigeration component theory and practices.
  • Good technical knowledge of electricity.
  • Good knowledge of HVAC Controllers.
  • Must have experience of handling multiple projects simultaneously.
  • Knowledge of HVAC systems, test and measurement equipment, knowledge of electrical and mechanical codes, and in-depth knowledge of mechanical and refrigeration principals is required.  A high level of customer service skills is required as well as the ability to perform troubleshooting

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