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Solution Area Specialist (Education) – Modern Work


• Expanding strategic education customer relationships to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes while leading a virtual internal and external team aligned to key audience and stakeholders.

• Identify decision makers and influencers to carry your short-term and long-term digital strategy forward across, including but not limited to system leadership, building/institution leader, IT decision makers, campus administrators, faculty, instructional technologists, educators, and professional development partners.

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• Disrupting the mindset of customers and sales teams by bringing innovative ideas that highlight case for change and Microsoft’s differentiated value proposition for education.

• Delivering Education Transformation Framework narrative and leveraging it to deepen success engagements with customers.

• Developing account engagement, consumption strategies, customer training, and change management (Professional Development) plans to support best practices and capacity building that:

o Drive student and educator usage by focusing on strategic workloads in Microsoft 365 

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o Grow usage of integrated learning solutions on the Microsoft platform 

o Grow and retain Windows 10 device share, by creating demand for experiences specific to Windows, including new device activations 

• Establishing Microsoft as a leader in education transformation and future ready skills championing Microsoft’s commitment to empower every with Career Coach, Minecraft: Education Edition, certifications, and more.

• Support education life-long learning and future-ready skilling focus across the spectrum of our audience engagements, from high level conversations on skills/employability with leaders, to getting students excited about computer science, and empowering students to graduate with industry recognized skills and ongoing learning and certification.

• Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance.


7+ years of technology-related sales or account management experience

OR Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.

Community Engagement Lead, Middle East and Africa


Responsibilities of the role include strategy and planning, project leadership, stakeholder management and executing Microsoft’s priorities described below: 

  • People Leadership. Lead a team of philanthropy professionals across MEA to develop a strategy for their area and implement programs to drive impact for underserved populations in their countries.  Develop relationships with global subsidiary peers to leverage best practices and drive global integration. Nurture a sense of community across the region, share learnings and identify and review opportunities to scale local programs regionally and globally. 
  • Develop relationships and influence with the leadership teams across MEA and worldwide teams. Cultivate relationships with the MEA business leadership team to gain support for Philanthropies initiatives in the region and maximize the company’s social and business impact.  Work effectively with corporate stakeholders to provide feedback to improve the strategy and local impact.   
  • Drive excellence in execution of programmatic “Skills for Jobs” initiatives in MEA – ensure that investments in the region contribute to closing the skills gap and enhancing employability for underserved communities.  This involves co-designing and executing skills programs with nonprofit partners, governments, and other stakeholders to address complex local, regional, national, and global community and civic engagement needs in alignment with Microsoft’s corporate social responsibility standards.. 
  • Actively create opportunities for partnership, collaboration, and engagement with external partners, including nonprofits, IGOs, governments and others in the private sector – develops and influence partnerships to advance Skills for Jobs in MEA.  Represents Microsoft externally and helps serve as spokesperson for Microsoft Philanthropies across the region. 
  • Employee Giving – land employee giving campaigns in the region and local markets, supporting the execution of the global campaigns. 
  • Disaster Response – Represent Microsoft Philanthropies in assessing regional disaster response; work closely with the affected country/area to support the specific plan and execution.  


  • 10+ years of experience project managing social impact initiatives, ideally for multi-year projects spanning large geographic regions in a CSR, Government Affairs or Nonprofit leadership role, preferably on workforce related issues. 
  • Experience partnering with nonprofits, IGOs, governments and others in the private sector. 
  • Experience living or working in MEA is highly preferred. 


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