Openings at Mount Kenya University

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ICT Officers

Duties and Responsibilities

  • Assess the ICT Requirements of Departments in liaison with the other ICT staff to meet the needs of these Departments;
  • Conduct user training and support for all staff on the necessary skills needed for effective service delivery in the end-user environment;
  • Develop and maintain suitable tools for the preparation of statistics and reports as may be required from time to time by the University;
  • Work closely with the applications team, network team, technical team and the University administration   to   coordinate   their   efforts   towards    effective user support in the Departments
  • Develop, maintain and regularly carry out appropriate data and application backup and security procedures.
  • Design, develop, test and maintain core applications and databases towards meeting the expanding needs of the University;
  • Work closely with the network team, ICT support team and the University Management towards achieving an effective, fully integrated information system to meet the changing needs of the University.
  • Design and implement disaster recovery and continuity systems for University software applications and databases; and Train and develop the requisite leadership, managerial and technical skills towards meeting the needs of the Applications Management Team. Any other duties that may be assigned by the immediate


  • Bachelor’s degree or its equivalent in specialized in ICT and related field
  • Certification in specific area such as Web, Security/Networking (Microsoft, Cisco, Oracle),
  • Minimum of 3years’ experience at Grade 9 or at a similar position in a recognized academic institution.

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  • Must possess Higher National Diploma in Computer Science/Computer Technology/ Information Technology or its equivalent from a recognized institution.
  • Certification in specific area such as Web, Security/Networking (Microsoft, Cisco, Oracle),
  • 5 years’ experience at Grade 9 within MKU or in a similar position in a recognized academic institution

System Administrator

Duties and Responsibilities

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Work on building, configuring, and deploying SQL, MySQL and Oracle databases as required. Ability to manage multiple Database Servers, including administration, application configurations, upgrades, and system patching. 
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Responsible for capacity, storage planning, and database performance


  • At least a Master’s degree or its equivalent in computer science, information technology, information systems, or similar.
  • 3 years’ experience in a similar position or at Grade 10 within MKU


  • Bachelor’s degree in computer science, information technology, information systems, or similar.
  • Applicable professional qualification, such as Microsoft, Cisco, SQL, MySQL, Oracle, C-Sharp, Python certification.
  • At least five years’ experience in a similar role or at Grade 10 within MKU.
  • Extensive experience with ICT systems, networks, and related technologies.
  • Solid knowledge of best practices in ICT administration and system security.
  • Exceptional leadership, organizational, and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
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