Property Advisor at HF Group

Business Administration jobs, Marketing jobs, Jobs in Kenya,

Property Advisor

Principle Accountabilities

  •  Create systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services and other forms of media. All engagements to be on the CRM.
  •  Ensure that all client engagements from prospecting to closure are on the CRM.
  •  Conduct surveys to identify price of competing properties on the real estate market and relay the same to their supervisor.
  •  Provide periodic (daily, weekly and monthly) sales reports (client pipeline) to company management on sales operations and generated returns using CRM systems.
  •  Build and maintain relationships with clients by providing support, information and guidance through the entire customer journey.
  •  Participate in the promotion of property sales on organized events such as expos, site activations, mall activations among others.
  •  Follow up and ensure the preparation and approval of documents such as booking forms, offer letters, sale agreements and transfer documents.
  •  Upload customer payment evidence on the CRM for validation.
  •  Ensure customer payment plans are followed up and all collections done on time. Achieve 85% compliance to customer payment plans. Issue cancellation notices through the CRM as per policy.
  •  Ensure all mortgage clients are identified early, their mortgage applications created and tracked centrally.
  •  Ensure compliance with real estate laws and policies when conducting property sales. Act with high levels of professionalism in all client engagements.

Key Competencies and Skills

  •  Excellent communication, influencing and negotiating skills.
  •  Good organization and administrative skills.
  •  High integrity.
  •  A strong team player.
  •  Ability to perform with minimal supervision.
  •  Ability to adopt a flexible approach to meet targets and the needs of the business

Minimum Qualifications, Knowledge and Experience

  •  Higher National Diploma or degree in Business Administration, Marketing or a related field.
  •  A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.
  •  At least 1 years’ experience working as a Marketer/Sales Executive, in the real estate sector.
  •  Experience in using customer relationship management tools.

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