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Reward Associate – 2 Positions
Job Purpose:
Provide support on the overall reward strategy through efficient and timely administration of staff /FA Compensation, benefits, loans and mortgages and payroll management. Responsible for ensuring all payroll data is correctly captured in the ERP payroll module and support staff in the registration into respective benefits schemes, e.g. Medical, Group Life, GPA, pension, ESOP, club membership, staff loans etc. Work hand in hand with FA Operations team in the implementing of all FA benefits schemes, e.g. Medical, Group Life, GPA, pension, club membership, FA loans etc.
Key responsibilities:
- Become the first point of contact on general compensation and benefit queries and provide advice to Talent, Employee Relations, HRBP’S queries and employees regarding reward matters as well as compensation matters relating to commissions, overrides and other FA related benefits.
- Support the Reward manager in Collating and capturing of accurate inputs, deductions/calculations i.e. changes relating to staff and FA for timely monthly payroll processing.
- Accurate & timely preparation of the monthly payment for Statutory Bodies and third parties (NSSF, NHIF, Union Dues, PAYE, SACCO payments, Pension, HELB, etc) and ensure timely submission to relevant bodies.
- Administration of all staff and financial advisor’s loans and mortgages benefits schemes as per policies and procedure manual as well as highlight and escalate cases of loan defaults and follow up with the respective loanees to ensure a good performance of the loan book portfolio.
- Provide Tax data eg FBT to payroll and Finance teams to ensure compliance with the Tax laws.
- Ensure compliance certificates are always up to date for various government bodies such as NITA, NSSF, NHIF etc.
- Month -to- month (YTD) Payroll cost analysis for Britam Group.
- Month -to- month (YTD) Staff loan uptake.
- Preparation and compilation of FA remuneration reports. This includes among other reports such as commission production trends, Overrides and Bonus reports etc.
- Assist in the preparation of Reward & Payroll – Service Level Agreements with the different stakeholders with Reward Section.
- Assist in the preparation of Reward & Payroll – Service Level Agreements with the different stakeholders withReward Section.
- Ensure all monthly payroll records, staff loan documents are fully signed off and stored in a safe place for future reference.
- Implement timely legal notices that affect the payroll and benefits administration such as changes in tax matters or any other notice.
- Aid the various stakeholders in major assignments such us internal and external Audit.
- Distribution of Tax deduction cards and payslips where applicable to staff and financial advisors.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience, and qualifications required:
- Bachelor’s Degree in a relevant field.
- CPA sections 1 & 2.
- Diploma in Human Resource Management.
- Relevant certification in Benefits management.
- 2-3 years HR experience, with full responsibility for administering employee compensation and benefits.
Technical/ Functional competencies:
- Research and data analysis skills.
- Knowledge in Payroll Processing.
- Knowledge in Reward Management.
Leadership category responsibility framework (Core Competencies)
Individual Leaders in Britam need to:
- Keep up to date with the directions, vision and objectives of the department in order to align own expertise, advice and outputs.
- Collaborate with relevant stakeholders in the business in order to achieve business objectives.
- Increase and aid in well-informed decisions through the delivery of expertise.
- Have a clear understanding of requirements and areas of specialisation through effective networking.
- Stay informed in area of expertise through the relevant research, literary review, seminars, publications as well as other relevant resources of information.
- Disseminate and analyse relevant information in order to inform and advise the business in terms of the best possible recommendations and decisions.
- Adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
- Effectively communicate resource needs, possible opportunities and achievements to management.
- Effectively monitor priorities and objectives.
- Understand own objectives in relation to the larger organisational impact.
- Effectively disseminate knowledge within the correct context, towards management.
- Appropriately act out the company values.
- Access accurate and consistent information and services across all channels.
- Ensure a seamless experience for clients.
- Improve service delivery for clients.
- Engage in continuous brand building to become the trusted partners to clients.
Individual Leaders Competency Descriptions.
Essential Competencies:
- Learning and Researching – Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision-making at management level; learns from successes and failures and seeks feedback from colleagues and customer.
- Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; contributes to team spirit and reconciles interpersonal conflict; adapts to the team and fits in well.
- Applying Expertise and Technology – Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
- Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
- Following Instructions and Procedures – Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
- Adhering to Principles and Values – Upholds ethics and values; demonstrates integrity; accepts diversity; displays individual responsibility towards the community and the environment; acts out the organisational values during every day interactions.
Desirable Competencies:
- Achieving Personal Work Goals and Objectives – Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies and requests feedback regarding own development needs and makes use of developmental or training opportunities.
- Writing and Reporting – Writes convincingly; writes clearly, concisely and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience.
- Analysing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; demonstrates an understanding of how one issue may be a part of a much larger system.
- Planning and Organising – Adheres to clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish own tasks; manages own time effectively; monitors own performance against deadlines and milestones.
- Adapting and Responding to Change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
- Coping with Pressures and Setbacks – Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of work life and personal life.