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Protection Associate

Terms of Reference

  • Education (Level and area of required and/or preferred education)
  • University Degree in Law, political science, international relations, gender studies, or another related field.

Work Experience

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(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

  • Minimum 2 years of relevant professional job experience, preferably in the area of human rights (including issues related to sexual and gender minorities), gender issues, refugee protection, or international humanitarian law.
  • Previous experience interacting with LGBTIQ persons in a professional context
  • Experience in interacting with NGOs and other relevant actors in project coordination, as well as in providing training or coaching, guidance or advice to staff.
  • Experience working on livelihoods/empowerment projects strongly desired
  • Experience working with procedures and principles related to protection of refugees, asylum seekers, or IDPs (especially in GBV) strongly desired
  • Experience in counselling asylum seekers or refugees strongly desired
  • Key Competencies

(Technical knowledge, skills, managerial competencies, or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)

  • Sound knowledge of SSOGI issues, especially in Kenya/East Africa.
  • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles
  • Strong research and analytical skills
  • Excellent oral and written communication skills; an ability to be diplomatic and level-headed.
  • Excellent knowledge of English; Swahili or Luganda would be advantageous but are not required.
  • Knowledge of internal UNHCR procedures related to RSD, resettlement, and protection strongly desired

Snr Information Management


  • Coordinate data and information management activities at the Regional/Country or HQ level:
  • Lead and/or support the relevant data and information management team and activities.
  • Design or contribute to the development and implementation of information management strategies and systems.
  • Communicate the status, value, and importance of data and information.
  • Provide support to development and compliance with standard, norms and policies related to data and information management.
  • Support the collection, storage, management and protection of data by global, regional and country offices.
  • Support consolidation of data systems, including the interoperability of operational data and systems.
  • Ensure consistency of data and results for country, global and regional analysis.
  • Identify risks and opportunities based on insights derived from data.
  • Liaise with HQ/regional/country, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, WFP, UNICEF and national and regional institutions.
  • Lead or take part the relevant information and data (internal and external) on refugee and related issues.
  • Improve data quality through field support, capacity building, monitoring and feedback. 
  • Ensure and promote data security, data protection and responsible data-sharing.

Support offices with data and information management:

  • Support data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population data, profiling, analysis, GIS, data visualisation, maps, official statistics and other data and information management activities. 
  • Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
  • Monitor the quality of data and information management activities in country and regional offices for integrity, veracity, reliability and credibility as well as compliance with standards and norms.
  • Analyse needs and capacities for data management activities and provide recommendations for meeting gaps.
  • Provide training support to regional offices and operations.
  • Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
  • Support planning process (standards, methodologies) quality assurance and technical advice on Theories of Change and indicators, as well as with data management and analysis methods.
  • Support monitoring by providing quality assurance and technical advice to the monitoring methodologies, data collection and analysis.
  • Review and assess country or region-specific data systems and needs, recommend and support accordingly. 
  • Undertake data and information management activities at the Regional/Country or HQ level with other relevant staff
  • Lead technical components of data management activities (definition of needs, data collection, analysis, storage and dissemination)
  • Provide and recommend tools and systems needed for information and data management activities.
  • Provide information and data management coordination products such as 3Ws, joint analysis frameworks, data and information dissemination platforms. 
  • Consolidate country and regional data and information for country, regional and global analysis including comparative analysis and socio-demographic trends and situational analysis for country, regional or RRP plans.
  • Take part in country or regional planning processes (COPs, regional RRP, regional migration response plans, etc.).
  • Analyse trends concerning changes at the outcome and impact levels.
  • Develop internal and external information management products such as indicators, templates, maps and dashboards.
  • Ensure data is curated and stored in data registries and libraries in accordance with standards.
  • Ensure data is used in accordance with the defined purposes.
  • Lead or support geospatial analysis, statistical analysis, targeting, surveys, indicator definition and other data management activities.
  • Provide population movement tracking systems and other population data systems.
  • Support solutions for meeting `communication with communities┬┐ information and data needs.
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Work in close collaboration with:

  • All staff to further data literacy and assist in interpretation the data.
  • Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
  • Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
  • Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
  • Inter-agency staff on the development, coordination and monitoring of responses plans.
  • Protection staff on the design, implementation and analysis of protection and case monitoring systems;
  • Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
  • Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
  • Senior management to understand and serve their information and knowledge needs.

Perform other related duties as required.

Minimum Qualifications

  • Education & Professional Work Experience
  • Years of Experience / Degree Level
  • For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

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