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Regional Implementation Officer (Telemedicine) – East Africa region

Doctors Without Borders/Médecins Sans Frontières (MSF) Canada Nairobi, Kenya HybridApplySaveSave Regional Implementation Officer (Telemedicine) – East Africa region at Doctors Without Borders/Médecins Sans Frontières (MSF) CanadaShow more options

Activity Rate: 100% (37.5 hours per week)

(NOTE: Get a 6 Figure Salary Even Without a Degree or Masters working with NGOs and the UN. Get More Details Here.)

Salary Grade: $ 196,575 KES per year

Status: Must be legally authorized to work in Kenya

Benefits: Consolidated/Work Life Balance Benefit paid monthly; Health Insurance Coverage (MINET-UAP) for employees and their dependants; in/out patient, including maternity, dental and optical; 25 days paid annual leave per year; and a positive and innovative office culture grounded in our core values of humanity, integrity, and results.

Impact Statement

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The Regional Implementation Officer is a Telemedicine services implementer, influencer, and ambassador. Their position within a geographical region sets them as the expert on local affairs and cultural specificities. They will speak with local employees to ascertain the intimate needs and perspectives of a given project, bridging those needs with the wider service portfolio. The Regional Implementation Officer is an invaluable connection between the Canadian-based Telemedicine Department and MSF projects in their region to ensure services are accessible and functional across a broad spectrum of local contexts.

Key Responsibilities

  • Ensures implementation of core Telemedicine services as per policies and workflow set
  • Act as an ambassador for the Telemedicine Department, promoting and increasing the usage of Telemedicine services across all sections in the region
  • Initiate medical discussions to provide unique learning opportunities within the region
  • As a part of the regional culture, provide an eye into the unique needs of each project in the region to optimize Telemedicine services provided

Job Specific Competencies

  • Implementation of services – As the “eye” of the telemedicine program, provide critical insight into details of any process or pilot project launch for success on the ground within projects
  • Ambassadorship to regional projects for telemedical services – Provide context and insight into utility of telemedical services to promote usage
  • Coordination of development of telemedical services – Work closely with the Support Specialist to provide feedback on regional issues relating to deployment, operations, scaling up, and unique local developments

Core Competencies

  • A Commitment to MSF’s Principles; Acts towards the fulfilment of MSF’s Social Mission, Proficiency Level 2
  • Cross-cultural Awareness; Demonstrates an integrating attitude, Proficiency Level 3
  • Analytical Thinking; Identifies complex relationships, Proficiency Level 3
  • Strategic Vision; Has an overview and links current actions with organizational objectives, Proficiency Level 2
  • Behavior Flexibility; Facilitates and helps to bring about changes in others, Proficiency Level 3
  • Stress Management; Understands other people’s stress, Proficiency Level 3
  • Service Orientation; Anticipates clients’ needs, Proficiency Level 3

Knowledge and Experience

  • Experience navigating expectations of multiple stakeholders
  • Experience presenting technical information accurately, clearly, and logically
  • Experience operating in a highly independent environment
  • Prior experience in Telemedicine
  • Demonstrated experience of basic project management forms and best practices
  • Demonstrated experience working with a multidisciplinary and multicultural team

Education, Certifications, and Languages

  • Fluency in written and spoken English is essential
  • Proficiency in French and regional/local languages highly beneficial


Interested candidates are invited to apply by uploading their resume and responding to the online application questions (in lieu of providing a cover letter).

The deadline for applications is Wednesday, 29 June 2022 by 4:00pm EAT (9:00am EDT). Only electronic applications will be accepted.

Apply Now

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