Career Opportunities at Britam

Media, Advertising, Branding, Sales, Marketing, Retail, Business Development,

Brand & Communications Associate

Job Purpose:

  • Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.

Key responsibilities:

  • Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
  • Draft press releases, keynote speeches and promotional material.
  • Analyzing and monitoring media coverage. 
  • Participate in developing and delivering training staff on media and communications skills.
  • Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
  • Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
  • Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
  • Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
  • Organize and manage corporate events.
  • Writing publications including newsletters, annual reports and speeches.
  • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

Key Performance Measures:

  • As described in your Personal Score Card.

Knowledge, experience and qualifications required:

  • Bachelor’s degree in Marketing, Communication, Journalism or a related field.
  • 3-5 years’ experience in a similar position.
  • Experience managing media relations. 
  • Strong communication ability (Both oral and written).
  • Excellent organizational skills.
  • Ability to work well under pressure.
  • Experience in the marketing and corporate affairs industry will be an added advantage.

Technical/ Functional competencies:

  • Excellent written and oral communication skills.
  • Excellent networking, interpersonal and presentation skills.
  • Flexibility and adaptability.
  • Exposure/experience in a busy media house or PR agency.
  • Communications Skills.
  • Excellent customer service skills.
  • Knowledge in Diversity management.
  • Ability to drive change.
  • Stakeholder Management.
  • Report writing-ability to develop reports.
  • Strategic Planning.
  • Decision making –ability to make strategic decisions in a timely and effective manner.
  • High moral and ethical standing.
  • Highly motivated.

Banca Relationship Executive – Health Business

Job Purpose:

  • Growth of Corporate, Retail and EMC medical insurance business to meet set annual premium targets.

Key responsibilities:

  • Secure new business directly or through intermediaries.
  • Maintain relationships with intermediaries to ensure targets are met. 
  • Provide excellent customer service to clients.
  • Follow up on renewals for retail medical insurance business.
  • Forward proposal forms to underwriting department.
  • Conduct regular training to the bancassurance partners.
  • Prepare weekly reports as required and guided. 
  • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk and proper KYC vetting process.
  • Respond to customer and client enquiries in a timely manner.
  • Assist in conducting market research to aid in continuous improvement of the various banca co-created products.
  • Secure all on boarding documentation and premiums for new business.
  • Delegated Authority:  As per the approved Delegated Authority Matrix.
  • Perform any other duties as may be assigned from time to time.

Key Performance Measures:

  • As described in your Personal Scorecard. 

Knowledge, experience, and qualifications required:

  • Bachelors’ degree in a business-related field.
  • Professional qualification in Insurance (ACII, IIK).
  • 3-4 years’ relevant experience in the insurance industry.
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Technical/ Functional competencies:

  • Knowledge of insurance regulatory requirements.
  • Knowledge of insurance products.
  • Sales and marketing management skills.

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