Job Openings at Britam

Customer Innovation, Sales Administration, Britam Jobs,

Head of Emerging Consumers Innovation (Re-Advertised) – (2100001I)

Knowledge, experience and qualifications required

1. Minimum 5 years’ experience in a similar role with proven innovation experience;
2. University degree in Engineering, IT or Commerce
3. Project Management certification and experience
4. Proven ability to review and appraise commercial viability of projects 
5. MBA will be an added advantage 

Leadership category responsibility framework (Core Competencies) 
Change Leaders in Britam need to

• Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
• Continuously configure and adapt the functional area to most effectively suite the future view of the business;
• Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
• Be in touch with the changing industry, customer needs and international best practice; 
• Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues; 
• Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning; 
• Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
• Facilitate functional integration; 
• Ensure the development and establishment of appropriate behavior and values (culture) within the function that aligns with the strategic direction and values of the business; 
• Co-ordinate between functions and divisions to ensure optimization of the value chain and resources; 
• Ensure alignment of strategy, objectives and deliverables within the function;
• Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
• Ensure a seamless experience for Customers;
• Appropriately allocate funds and capital to maximize shareholder value;
• Adequately manage operational risk;
• Increase operational efficiency; 
• Provide access to accurate and consistent information and services across all channels,
• Improve quality and speed of decision making across the business.

Corporate Pension CSE  – (21000084)

Reporting to the BDM Corporate Pensions, the role holder shall be responsible for growth of Corporate Pensions business to meet annual business targets and grow the number of intermediaries selling Corporate Pension.

Key responsibilities

• Meet production targets 
• Conduct trainings on Corporate Pension products 
• Make Pensions presentations to prospective clients
• Develop and implement rewards programs for Intermediaries
• Motivate Financial Advisors, Independent Financial Advisors & Brokers to enhance production 
• Provide effective customer service to both Intermediaries and prospective customers 
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products
• Participate in introduction and promotion of new products  
• Liaise internally with other members of the team to ensure effective and efficient execution of client’s requests
• Perform any other duties as may be assigned from time to time
• Delegated Authority:  As per the approved Delegated Authority Matrix

Key Performance Measures

• As described in your Personal Score Card

Knowledge, experience and qualifications required

Knowledge, experience and qualifications required

• Bachelors’ degree in a business related field
• Professional qualification in Insurance (ACII,AIIK)
• 4-6 years’ experience in a similar position

Corporate Sales Administration Support – (21000085)

Reporting to the General Manager-Corporate Business Development, the role holder will be responsible for growth of General business to meet annual business targets.

Key Responsibilities

1. Preparation of Management reports under direction of the GM-Corporate Business Development;
2. Collect and collate data in a manner that gives management information;
3. Assist the Sales team in assembling of tender documents;
4. Support the Sales team in administrative duties including Travel ticketing and arrangements, hotel bookings, ERP payments, Agents applications and any other tasks requiring support 
5. Receive and collate emerging issues from all stakeholders for the department;
6. He/she will also be the custodian of all the sales reports for the department;
7. Works with team members to optimize information and analytic usage to ensure report(s) developed are focused towards providing respective users with quick and actionable sales intelligence;
8. Ensure that reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties;
9. Offer hands on system support to the Sales team.
10. Delegated Authority:  As per the approved Delegated Authority Matrix
11. Perform any other duty as may be assigned by the General Manager

Key Performance Measures

• As described in your Personal Score Card

Knowledge, experience and qualifications required

1. Bachelor’s Degree in a Business related field;
2. Possess good data analysis techniques;
3. Certificate of proficiency in insurance or progress in ACII or AIIK;
4. Be a team player and a fast learner;
5. At least 2-3 years’ progressive work experience in data analysis within a business environment;
6. Excellent interpersonal and communication skills;
7. Proficiency in Computers packages especially word processing and spread sheets

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