Latest Career Openings at United Nations High Commissioner for Refugees (UNHCR)

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HR Associate

Duties
Human Resources Operational Support:

  •  Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
  •  Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures. 
  •  Update of personnel records in the Office, including MSRP entries into HR module where required. 
  •  Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entriesinto MSRP where required
  •  Contribution to workforce planning activities.
  •  Provision of a HR customer serviceoriented culture that values proactivity, continuous improvement, innovation and high performance.
  •  Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:

  •  Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
  •  Assist in organizing outreach campaigns to attract diverse applicants. 
  •  Advice to staff and contribution to an inclusive work environment.
  •  Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions.
  •  Track and report on recruitment and assignments activities.

Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.

  •  Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority.
  •  Assist in the provision of onboarding, induction, reintegration into the workplace and offboarding to colleagues. 
  •  Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

Duty of Care:

  •  Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
  •  Administer UNHCR medical insurance plan for locally recruited staff.
  •  Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level

  • For G6  3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses 

  • Business Administration, Office Management,   Human Resources Management or related field.

Relevant Job Experience
Essential

  • Experience working in Human Resources. Knowledge of general HR policies, processes and systems.

Desirable

  • Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multicultural setting.
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Functional Skills 

  • UNUN/UNHCR Administrative Rules, Regulations and Procedures
  • ITComputer Literacy
  • HRLocal mass recruitment
  • HRTalent Development and Nurturing
  • HREmployee Relationship Management
  • SOLearning Agility

Language Requirements 

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Snr Medico-Admin Asst

Duties

  •  Administrative support is provided to the activities of the SRMOs and RSWOs, in line with the Regional Representation/Support Hub strategic objectives.
  •  Receive, review and route all incoming material, indicating priority items and place the information along with any background information with the digital medical file for the attention of the physician.
  •  Receive clients, arrange client consultations and respond to enquiries of a medicoadministrative nature.  
  •  Prepare correspondence of a medical and semitechnical nature in English and/or French.  
  •  Process mission requests, recruitment, periodic and exit examinations and verify that the medical file is complete.  
  •  Process requests for nonemergency medical evacuations of national staff (not requiring an air ambulance) and inform the field offices and HQ of the recommendations made by the medical officer.  
  •  Handle all documentation relating to maternity leave, sick leave and, if necessary, forward sick leave notices to the administration.  
  •  Register all processed information on the medical service database.  
  •  Exercise absolute secrecy when dealing with sensitive confidential medical issues.
  •  Assist in the digital maintenance of staff medical files of present and former staff and their families.
  •  Consolidate statistics in respect of mortality and morbidity, evacuations, service incurred accidents, sick leave, compensation claims, and disability cases for the countries of responsibilities.  
  •  Manage applications to participate in first aid courses. 
  •  Provide administrative support to travel, training and other operational activities of the SRMOs and the RSWOs.
  •  Provide training on Medical Evacuation, SL, ML, Disability and Staff Compensation procedures to the HR and Administrative officers.
  •  Perform any other related duties as required, including occasional support to the administrative regional secretariat.
  •  Enforce implementation of existing staff health and psychosocial welfare policies.
  •  Access to confidential staff medical data.
  •  Provide first aid and emergency services in response to accidents in the workplace.
  •  Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

  • For G5  2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses 

  • Medical Secretarial
  • Nursing

Relevant Job Experience
Essential

  • Minimum 2 years of administrative experience in a UN medical service or equivalent environment. Can gauge when a situation or a client requires the physician¿s immediate attention. Excellent communication, presentation and drafting skills and ability to understand diverse medical terminology. Strong knowledge and full command of the most common office digital software.
  • Fluency in English and very good knowledge of French (Fluency in French and very good knowledge of English for the Dakar position).

Desirable

  • Nursing Degree. Experience in UNHCR administrative procedures in travel management, purchase ordering and/or requisitioning. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of the medical service database Medgate. Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules. Training experience and facilitation is an asset. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of the medical service database essential. Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules.

Functional Skills 

  • MDUNwide health care policies and protocols (e.g. medical evacuation procedures, etc.)
  • CODrafting and Documentation
  • UNUN/UNHCR Administrative Rules, Regulations and Procedures
  • SCContract management
  • TRTraining  Virtual and face to face

Language Requirements 

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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