Latest Job Opportunities at Poa Internet

ICT jobs, Human Resources jobs,

HR Assistant- Talent Acquisition

Mission Statement for the Role: 

  • To assist in organization’s efforts aimed towards ensuring positions are filled with high-quality talent in a timely manner and effectively scale up the talent acquisition activities.

Overall Responsibility: 

  • The overall responsibility of the role will be to offer support in day to day recruitment activities in order to optimize our talent acquisition operations.

Key SMART Results for A-Player Success

  • Assist in posting open job ads on the Bamboo HR System in a timely manner and closing them once the hiring process is complete – Continuous
  • Assist in scheduling interviews for shortlisted candidates and ensure that candidates understand the hiring process and expectations at every stage – Continuous
  • Offer support in optimizing an onboarding process that ensures 100% of all employees are inducted and sales agents trained within their first week of joining Poa! – Monthly
  • Improve the onboarding process to increase candidate satisfaction by continuously getting feedback from new joiners on a monthly basis and implementing the feedback – Q3 2023
  • Assist the Talent Acquisition Manager in conducting reference and background checks for interview finalists- Continuous
  • Improve the recruitment process to increase candidate satisfaction by decreasing rejected candidate feedback time to within 7 days on average – Q3 2023
  • Provide support in administrative tasks that will ensure that the Bamboo HR system is always up to date with accurate data – Continuous
  • Assist in elevating candidate experience by answering general questions and providing support needed by the candidates through the interview process – Continuous
  • Assist in creating and updating monthly reports on key talent acquisition metrics- Monthly

Level of Management Experience Required (Mandatory & Nice to Have)

  • Proven experience as Talent Acquisition Assistant or other recruiting-related roles
  • Department stage of development where this role sits
  • Scaling

Key Competencies (H, M, L)

  • Diploma/Degree in Business, Human Resource Management – H
  • An initial understanding of HR issues, employment law and good hiring practices – H
  • Good organizational and time management skills – H
  • Outstanding communications and interpersonal skills – H
  • Familiarity with hiring practices and stages (screening, interview, assessment, onboarding) – H
  • Great attention to detail – H
  • Experience using Application Tracking Software Systems – M

Mandatory Criteria if Any with no exceptions to hire

  • Must understand the general activities of the HR team and be result oriented
  • Must have completed their Diploma/Degree in Human Resource Management

Design Associate

We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of Junior Design Associate.

At Poa, we pride ourselves on being a values-driven company and we love working with values-driven employees. Poa’s vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it, solve it, Engage with the bigger picture even in the details, Care about each other and Tujienjoy kazini.

Mission Statement for the Role:

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To contribute in the design of research-grounded interventions and solutions that meet user needs and developing a culture of co-creation, human-centred design, and iteration within the organisation.

Overall Responsibility:

Own assigned human-centred design tasks, contribute to co-create with the Research, Analytics and Product teams to design and measure interventions.

Financial: Dependent on project needs

People: None.

Key SMART Results for A-Player

  • Develop and document a learning and development strategy for the junior designer role with the Design Manager-Q2 2023
  • Conduct in-person and remote usability testing for Install and Sales journeys on redesigned CRM app-Q2 2023
  • Own and create assigned mobile and web components for the poa! Internet design kit-Q2 2023
  • Design Install & Sales Journeys mockups guided by Wireframes and the UI Kit-Q2 2023
  • Design training material for poa! Share box for poa! employees and sharers-Q2 2023
  • Design infographic on poa! impact from data provided by respective reports-Q2 2023
  • Follow up on tickets arising from feedback gathered during design field visits that concern other departments and ensure they are resolved accordingly-Q3 2023
  • Translate CJM outline from Miro to a shareble and scalable model for compamy wide sharing-Q3 2023
  • Document research insights for the pilot of digital education initiative-Q4 2023

Level of Experience Required (Mandatory & Nice to Have)

  • 1-2 years design experience (e.g UX and UI)
  • Department stage of development where this role sits
  • Rapid Scale and Growth

Key Competencies Criticality (H, M, L)

  • Foundational design skills across design disciplines including UX and UI-H
  • A portfolio with some design work that includes UX/UI projects-H
  • Has taken courses to get acquinted with HCD ethos-M
  • Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless-H
  • Willing to engage customers, stakeholders, and communities in efforts to undertsand their needs-H
  • Customer-centric mentality; focused on accurate representation of customer voice no matter the audience-H
  • Ability to capture stakeholders thoughts in notes, sketches and other forms of documentation so they can be pursued-H
  • Has worked across low income communities across Kenya to understand user needs, motivations, and context-L

Mandatory Criteria if Any with no exceptions to hire:

  • Foundational design skills with ability to design digital products
  • A portfolio of product design projects that showcases understanding of design principles.


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